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Bybee's Alignment & Brake

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(267 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(208) 523-8039

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
251 A St Idaho Falls, ID 83402-3620
Bybee's Alignment & Brake's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(267 Reviews)

SC
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SETH C.
Idaho Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
verified customerVerified Customer
8
Alignment
I was informed the service would take an hour and they were doing a test drive almost exactly on the hour. (Was impressed). There was construction in the area so they met me outside to make it easier for me to drop off and pickup my vehicle. (Good customer service).

JA
JOSHUA A.
Helena, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Amazing place to do business with!
I had a wheel bearing go out on a drive through Idaho. I stopped at ByBees and they got it diagnosed and got me back on the road. They were extremely professional and the labor and parts costs were very reasonable. I was so impressed by them I will certainly give them my business again if I ever find myself in need in the area.

CM
CORBIN M.
Blackfoot, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Timely and Easy to work with
My third time in. First two were alignments, 3rd was tires. Called and they got me right in and knocked it out.
Ciara C. from Bybee's Alignment & Brake responded on 05/12/2025 09:41 AM

We appreciate you taking the time to share your experience with us. It is rewarding to know that you have consistently chosen us for your alignment and tire needs. Our team strives to provide efficient service, and we are pleased to hear that you were accommodated promptly. Thank you for your continued trust in our services.


BN
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Brad N.
Blackfoot, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Fixed tire wear issue on Tesla
Teslas are notorious for uneven tire wear. When I talked to Bybees they were familiar with the issue and new how to fix it. They showed me the before and after printout for the alignment and the problem was fixed. Great service and very knowledgeable.
Ciara C. from Bybee's Alignment & Brake responded on 05/12/2025 09:41 AM

We appreciate your feedback regarding your experience with Bybee's Alignment & Brake. It is noteworthy to hear that our team was able to address the specific tire wear concerns associated with your Tesla effectively. Our commitment to providing knowledgeable service and transparent communication, such as offering before and after printouts, is a priority for us. Thank you for choosing our services and for recognizing our efforts in ensuring customer satisfaction.


MM
Melani M.
Rigby, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Melani said that they do a really good job and when she had to go back, they did not charge her.
Recommended
Ciara C. from Bybee's Alignment & Brake responded on 05/10/2025 09:43 AM

We appreciate your positive feedback regarding the services provided by Bybee's Alignment & Brake. It is encouraging to know that you were satisfied with the quality of our work and that we were able to assist you without additional charges during your return visit. Your satisfaction is important to us, and we are committed to maintaining high standards for our services. Thank you for choosing us for your automotive needs.


ES
ERIK S.
Shelley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Trusted repair shop
Absolutely the best shop in town for suspension, brakes, shocks and alignment. I have dealt with them and Dan for years. The only place I'll go
Ciara C. from Bybee's Alignment & Brake responded on 05/02/2025 09:42 AM

We appreciate your feedback regarding your experience with our shop. It is gratifying to know that you have found our services in suspension, brakes, shocks, and alignment to be of the highest quality. Your long-term trust and loyalty mean a great deal to us, and we are committed to maintaining the standards that have made us your preferred choice. Thank you for taking the time to share your positive experience.


Verified Customer
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Fast and efficient
Bybees was ready for me when i arrived. The alignment was finished in less than the allotted time. Courteous technician and especially at the reception desk. I will definitely recommend them to anyone and will use their services again.
Ciara C. from Bybee's Alignment & Brake responded on 05/01/2025 09:41 AM

We appreciate you taking the time to share your positive experience at Bybee's Alignment & Brake. It is gratifying to know that our team was prepared to meet your needs efficiently and that you received courteous service throughout your visit. Your recommendation means a great deal to us, and we look forward to the opportunity to serve you again in the future.


JS
Jimmy S.
Basalt, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Jimmy said they had a good experience.
Recommended
Ciara C. from Bybee's Alignment & Brake responded on 04/27/2025 09:43 AM

We appreciate your feedback and are pleased to hear that you had a good experience with us. Your satisfaction is important, and we continually strive to provide high-quality service. If there are any specific aspects you believe we could enhance for an even better experience, we welcome your insights. Thank you for choosing Bybee's Alignment & Brake.


MC
MARCUS C.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Best alignment shop in town.
Bybee’s is the best alignment shop I have found. I’m still giving 5 stars because they deserve it, but on my last visit I had to sit there for an extra hour without knowing what was going on. They had to re-do the alignment because they didn’t realize a sensor had got bumped until after they were done. It would have been nice if they let me know while I was sitting there that there was a problem instead of me wondering what was taking so long.

Verified Customer
Ririe, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Awesome service
Fast, friendly and fixed right. Needed parts, but that didn’t hold up the service - in and out in no time.

CT
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CHUCK T.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great customer service and quality work
Staff are very nice friendly, knowledgeable

KK
KRISTY K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
KIA brake replacement
This was my 1st experience with Bybees and my positive words can't do justice to their works. They are the best in terms of price and performance! Lori communicated clearly with me on issues and additional parts required. She coordinated the scheduling and logistics regarding other repair work I needed and made everything convenient for me as I was an out of town client. I could not ask for more and am most thankful!

AW
ALEX W.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Mach1 alignment
Got my mach 1 aligned drives great. Ive been going to bybees since i was 16 never go anywhere else

DL
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Dan L.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Excellent communication and service at a fair price
I was referred to Bybee’s by a friend who said they provide excellent suspension and alignment services and they did just that for me. Bybee’s communicated very well with maintenance needs at a fair price and a timely service.

EC
Eric C.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Eric said they were friendly, the alignment turned out good.
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We're thrilled to hear you’ve experienced our consistently stellar alignments! 🚗✨ From vintage rides to brand new speeds, we’ve got you covered with quality and a smile. Thanks for trusting us with your wheels! #QualityService #AlignmentPros
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