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Cambridge Auto Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,035 Reviews)
69
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
69
Net Promoter Score ®

Business Details

About

At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible. At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible.

Categories
Auto Maintenance, Auto Repair, Auto Body
Contact
(210) 697-9600

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9823 Fredericksburg Rd San Antonio, TX 78240
Cambridge Auto Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,035 Reviews)

JR
JAMES R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
It's Just Oil, until it's not...
Routine visit for an EGR oil change and some awesome BG 44K. I might not be coffee'd up enough, but routine or complex (I've had both) maintenance and they make it an awesome experience. (Scares me when the folks call me by name on sight) maybe I'm biased, but I'd never voluntarily go anywhere else for any work on my cars.
Terry T. from Cambridge Auto Center responded on 04/23/2025 11:30 AM

We appreciate your loyalty and are glad to hear that your routine visits are nothing short of awesome, whether it’s a simple oil change or addressing more complex maintenance. It's funny how familiarity can make even the mundane feel special—like walking into a cheers bar where everybody knows your name! Your trust means a lot to us, and we’re always here to keep your cars in top shape. Safe travels until your next visit!


NB
NICHOLAS B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Very satisfied
This was my first visit, and I was very pleased with the way I was treated.
Terry T. from Cambridge Auto Center responded on 04/23/2025 11:31 AM

We're glad to hear your first visit was a successful one! Treating our customers well is our top priority, and it's wonderful to know we made a good impression. We hope to keep up the good vibes on your future visits. Safe travels and enjoy the ride!


SH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Exceptional Service and Expert Care at Cambridge Auto Repair
I had a fantastic experience at Cambridge Auto Repair! When my car unexpectedly stopped, Jake, the service rep, expertly guided me through the diagnosis with clear explanations. I felt confident knowing their mechanic is certified in Honda vehicles. The added warranty on parts was a great bonus, and the consistent communication throughout the process kept me informed every step of the way. Outstanding service from start to finish—highly recommend!
Terry T. from Cambridge Auto Center responded on 04/23/2025 11:32 AM

We appreciate you taking the time to share your fantastic experience with us! It sounds like our team, especially Jake, really hit the mark in providing you with the clarity and confidence you needed during your car’s unexpected hiccup. It’s great to hear that our certified mechanic made a positive impact, and we’re glad the added warranty felt like a cherry on top. We do our best to keep our customers in the loop, so it’s nice to know that our communication kept you informed throughout. Your recommendation means a lot to us, and we’ll continue striving to make every experience as smooth as a freshly paved road.


KM
Kenneth M.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Kenneth said his vehicle is complicated. He has an electric issue with his vehicle and they took the time to properly look over everything. He has been a customer for many years, the quality of work is appreciated.
Recommended
Terry T. from Cambridge Auto Center responded on 04/23/2025 11:32 AM

It's always a pleasure to hear from our long-time customers! We recognize that a complicated vehicle can feel like trying to solve a Rubik's cube blindfolded. We're glad our team could take the time to untangle that electric issue for you. Your appreciation for our quality of work keeps us motivated to tackle even the most puzzling problems. If your vehicle ever needs another pit stop, you know where to find us.


CC
CANDACE C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Oil leak fixed
I damaged the oil pan on my Buick Envision. Uriel was very helpful in explaining how the oil pan worked-I had no idea! He ordered the parts and the work was completed by the next day. Everything was cured, fluids filled and the job was top notch. My son-in-law recommended Cambridge and I am very pleased that he did! Everyone was cordial, ethical and professional. I’m pleased to recommend Cambridge and will continue to work with them.
Terry T. from Cambridge Auto Center responded on 04/23/2025 11:33 AM

We appreciate your detailed feedback and are delighted to hear about your positive experience with us. It sounds like Uriel not only fixed your Buick's oil pan but also gave you a quick lesson in automotive anatomy—now that's multitasking. We take pride in our team's professionalism and work ethic, so it's great to know you felt well taken care of. Your son-in-law definitely has good taste in auto centers, and we’re glad to be part of your family’s automotive journey. Wishing you many smooth rides ahead!


JG
JOE-REY G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
9
Skilled Mechanics
This Shop’s abilities to fix any vehicle especially the ability to supersede dealerships’ quality of repairs/work and charge less is key.
Terry T. from Cambridge Auto Center responded on 04/23/2025 11:33 AM

We appreciate your feedback and are glad to hear that our shop made a positive impression! It’s great to know we could tackle those repairs while saving a few bucks—why pay dealership prices when you can get top-notch work right here? We’re always ready to give your vehicle the care it deserves. Keep those wheels turning!


EM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Customer Service was Awesome!
Jake C. was friendly and helpful. He answered my questions and made sure I felt comfortable with the work done on my car.
Terry T. from Cambridge Auto Center responded on 04/23/2025 11:33 AM

We’re glad to hear that Jake made your experience so enjoyable! It’s always our goal to ensure you feel informed and at ease when your car is in our care. If only cars could talk back – we’d have quite the conversation! We appreciate your support and look forward to helping you keep your vehicle in top shape.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great place for your car servicing
Jake took great care of my vehicle, and he informed me of the status of my vehicle throughout the day. I recently switched all of my car care needs to Cambridge, and I haven’t regretted it one bit! They let you know exactly what is going on with your vehicle and what to do about it.
Terry T. from Cambridge Auto Center responded on 04/23/2025 11:34 AM

We appreciate you sharing your experience with Jake and the team at Cambridge Auto Center. It's great to hear that you've made the switch and are enjoying the clear communication about your vehicle's needs. We aim to treat every car as if it were our own, so it's fantastic that you felt well taken care of. If your vehicle could talk, we're pretty sure it would be singing our praises too! Your trust means a lot to us.


JR
JAMES R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Problem children are a specialty.
Everyone who reads this needs to make Cambridge your one stop shop. Not because they are the best, they are, not because their reputation is superb, it is, not because they are professional and ethical, it goes without saying if you've ever listened to their show Saturdays on 1200 WOAI AM. No my reason is purely selfish.. I need them open on Saturdays! ¯\_(ツ)_/¯. Seriously, they are pros!
Terry T. from Cambridge Auto Center responded on 04/23/2025 11:35 AM

We appreciate the glowing review and the shoutout for our Saturday radio show! It’s always nice to know our hard work and dedication are recognized. We understand your need for Saturday services – who knew cars could demand such a busy schedule? Rest assured, we’ll keep the coffee brewing and the tools ready to cater to every auto need. Here’s to smooth rides and shiny motors at Cambridge Auto Center!


BB
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Beverly B.
San Antonio, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/13/2025
0
This place is a scam
I took my car in sept 212024 my check engine light was on they replaced a part check engine never went off they told me part was under life time warranty. On yesterday march 12 2025 had to yo to dealer cost 489 to replace part on Tuesday 03/19 spoke to teeey about it was told he would refund me for part called today was told owner said because I did not have bix from them boys refund. How could I have box if you did tve damn repair dumb people

DK
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DEBBIE K.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
vehicle alignment
service was completed in approximate time stated. very thorough . great customer service. I have been using this auto center for over 20 years.

JD
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JOHN D.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Repairs on 2001 F-150
Excellent work. Excellent customer service. Very professional and respectful. Most importantly, they listened to my concerns and provided feedback throughout the process.

EJ
EDDY J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Review
This is a great shop I have been going to for years.

OQ
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OMAR Q.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Great Service
Great customer care and great people.

BB
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Beverly B.
San Antonio, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/27/2025
4
Electrical issue
I went in for an electrical issue. They did not look at the electrical issue. They told me that I had an old leak. I needed a tune up. I needed to have breaks flash.I needed to have other ish, just other maintenance stuff done on my car. They told me that I needed to have my front gasket changed in a tune up. They charged me a $151. Didn't even look at my electrical issue. When I brought that to his attention, he's like. Oh, next time you come in, I won't charge you for that. I was very disappointed because I had them look at my car before they've done work on my car before I was very happy. That's why I went back there, but I'm very disappointed today I would like my money back. They wanted to charge me over nine hundred dollars to do this.
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