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Canady And Branch Complete Car

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,261 Reviews)
96
Write a Review
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Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Welcome to Canady & Branch Complete Car Care, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic & foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, or trucks.

Owned and Operated by Bill Welcome to Canady & Branch Complete Car Care, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic & foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, or trucks.

Owned and Operated by Bill Canady and David Branch, we strive to make all of our customers feel like family. We believe that honesty and trust are the two most important concepts of any business. If you are in search of an automotive shop that you can trust, give us a call or come on by at 2525 Airline Blvd in Portsmouth, V ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(757) 488-7720
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2525 Airline Blvd Portsmouth, VA 23701
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Canady And Branch Complete Car's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,261 Reviews)
Write a Review
Recent Reviews
Verified Customer
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great Service
The issue was resolved quickly.
BK
BILL K.
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Great job
Work was delivered on time as promised, clean and ready to go
TS
TERESA S.
Hampton, VA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Quick Repairs/fair price
I made my appointment on a Friday afternoon for Monday took my car late morning. I was greeted. Had the car looked at at that time. They called me by the afternoon and told me it would need more work. They were specific about the cost- no surprises. I had the car returned the following day. really appreciate them. thank you so much Dave and crew!
Verified Customer
Nissan Rogue Select
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Best Place
This has been the best place to bring my car in for repairs. Fast and friendly service every time. Best part, I am able to bring in the parts and they will install.
Verified Customer
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Dropped off another vehicle with them.
Always professional and we take all our vehicles there!
KS
gravatar
KEN S.
Portsmouth, VA
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
My mechanics of choice
Many years ago I asked my cousin, who was in the auto care business, who he would take his vehicles to and without hesitation he said Cannady and Branch. We take our vehicles there because we trust them.
CG
CINDY G.
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Look No Further
These guys are so professional! Communication beyond excellent. I appreciate their high integrity and honesty. I can’t believe how fast the repairs were completed! Thank you to the team at Canady and Branch for serving our community!
MD
gravatar
MICHAEL D.
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Inspection and more.
I went in for an inspection and the mechanic noticed that my valve cover gasket was leaking. I knew my engine was losing oil but I wasn't finding any spot on my drive. Oil was dripping on the manifold and burning up. They offered in to make the repair at a reasonable price and now it is fixed. Thanks!
SW
STEPHANIE W.
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Alternator replacement
Brought my car in to have the alternator replaced since the brand new battery was dying repeatedly and I needed to get a jump every day. Turned out I was sold a bad battery from the previous place I took my car. And this was the replacement battery put in back in January because the one that business sold me in December was bad. Canady was honest about the repairs and even suggested I take the car and bad battery back to the original store and get it replaced since it was covered under warranty. After two tries with them I was done. No more!! Canady customer from now on!
KELSEY
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Dave was awesome!
Provided great customer service and the work was fast, same day! Amazing shop.
SB
STEVE B.
Portsmouth, VA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
2010 Chevy Silverado Truck Repair
Oil change, tire rotation and rebalanced, and recalibrated TPI sensors for tire positions on vehicle. As well as trace out and repair short in wiring on R/R taillight assembly. Everything done before lunch. Very reasonable price. Can’t say enough about these guys. Bill Canady and David Branch run a great team mechanics and are honest.
Verified Customer
Chesapeake, VA
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Honest and Reliable
A/C compressor replacement done in one day at the estimated cost. Can't ask for more than that. Been dealing with Bill and David for many years. Highest level of integrity. Very experienced and qualified mechanically.
CB
Cesselyn B.
Virginia
Mercedes-Benz C-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Cesselyn said they are very honest and up-front.
Recommended
MT
Melanie T.
Portsmouth, VA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Melanie said the owner is the bomb, fair pricing, and they don't mess around with her because she is a woman.
Recommended
Verified Customer
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
8
Friendly and honest service.
I was recommended to come from another mechanic I knew elsewhere who wasn’t able to help with my issue. I did research online and saw the high reviews from other customers. I agree with their saying.
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