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Canady And Branch Complete Car

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,265 Reviews)
96
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ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
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ReScore Average
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Business Details

About

Welcome to Canady & Branch Complete Car Care, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic & foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, or trucks.

Owned and Operated by Bill
Welcome to Canady & Branch Complete Car Care, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic & foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, or trucks.

Owned and Operated by Bill Canady and David Branch, we strive to make all of our customers feel like family. We believe that honesty and trust are the two most important concepts of any business. If you are in search of an automotive shop that you can trust, give us a call or come on by at 2525 Airline Blvd in Portsmouth, V
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Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(757) 488-7720

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2525 Airline Blvd Portsmouth, VA 23701
Canady And Branch Complete Car's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,265 Reviews)

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Denis R.
Portsmouth, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/21/2021
1
Lack of Professionalism
I brought my truck in to have the rear fuel tank replaced due to it leaking along the seam. I was quoted a price. When I brought the truck in they were not able to get the tank and pump due to the parts shop no longer carried it. They were able to find a replacement for $75 more. I was fine with that. After 4 days they called for me to pick up the truck. The final cost was higher than the second quote. When I asked if the tank had gas I was told no. I asked the how did they leak ck the tank,fittings and op ck the pump. I was told if I didn't ask for them to do that then they wouldn't have. I was told to fill it with gas and if it leaks bring it back. The he said does that make sense. I said no it didn't but okay and turned to walk away when the attendant called me a curse word. I asked did you really just call me that and he indignantly said yes because I was acting like one. Talking with the owner did not resolve. Very unprofessional. Lessons learned: Don't question their work or they will become rude. If you have a part that handles fluids you are required to ask them to full ck it out or they will only do the install. And good customer service is not their best attribute

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