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Capistrano Transmission & Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(19 Reviews)
89
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Score Details

5 stars
94%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

The staff at Capistrano Transmission & Auto Repair is committed to providing you with the highest quality service possible. Our fully ASE Certified Employees specialize in all types and models, so we can handle whatever your needs are! We also take time for education - modernizing our mechanics on new technologies when they're needed most The staff at Capistrano Transmission & Auto Repair is committed to providing you with the highest quality service possible. Our fully ASE Certified Employees specialize in all types and models, so we can handle whatever your needs are! We also take time for education - modernizing our mechanics on new technologies when they're needed most by customers like yourself who want nothing less than perfection from us. We aim to provide nothing but an A+ service for our customers, no job too big or too small. Our technicians vast experience includes professional service and maintenance of BMW, Lexus, Mercedes, Audi, MINI, Porsche, including both American and Japanese automobiles. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(949) 661-1819
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
32991 Calle Aviador Suite E San Juan Capistrano, CA 92675
Get Directions
Capistrano Transmission & Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(19 Reviews)
Write a Review
Recent Reviews
AH
andrew h.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
verified customerVerified Customer
10
Mr Julio Meza and his crew
I highly recommend this shop to anyone who wants superb customer service and work that he guarantees and stands behind as well as prices that cant be beat!
AH
Austin H.
Audi A3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
10
Dual Mass Flywheel Replacement
Did a great job. Great people here. Was really flexible with me. Repaired it correctly and was very straightforward with everything.
DM
donald m.
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2024
verified customerVerified Customer
10
Brake replacement
Great experience!! I will definitely recommend Cesar and Alex to everyone. Great friendly service no surprises. Very fair prices. Thanks guys!!!
Verified Customer
FIAT 500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2024
verified customerVerified Customer
10
Fiat Repair
Great service and communication. I felt confident in the service and the price was fair. Not many shops are willing to work on my car or have limited availability. This shop took the challenge. No problem.
AH
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Ace H.
Ford Transit Connect
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2024
verified customerVerified Customer
10
Great experience with Alex and Cesar!
They rebuilt our ford transit connect motor and transmission. ??
CC
Courtney C.
Pontiac Solstice
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2024
verified customerVerified Customer
10
Fast, thorough, knowledgeable & reasonable
Alex and Cesar are the best. After weeks of ordeal with another shop, CTAR diagnosed and repaired my car in 3 days. You can trust these experienced professionals and expect honest thorough work. Thanks Guys!
BB
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Bill B.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2023
verified customerVerified Customer
10
Very happy
Finished on time, as quoted. No surprises. Great communication throughout the process.
TS
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Tony S.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2023
verified customerVerified Customer
10
Had an oil change
great job as usual
Alex from Capistrano Transmission & Auto Repair responded on 10/24/2023 12:36 PM

We appreciate your review Tony it means alot to us!

LM
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Lisa M.
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2023
verified customerVerified Customer
10
Great Service!
I really appreciate Alex, Roger, and Cesar at Capistrano Transmission!
They took the time to find out what was wrong with my transmission, and instead of trying to just sell me a new one or rebuild it, they figured out that it was a minor problem. They also went the extra mile and repaired other issues that were badly needed. They are honest and friendly and go above and beyond for their clients. I will be recommending them to all my friends and family.
Alex from Capistrano Transmission & Auto Repair responded on 10/24/2023 12:37 PM

We are glad to hear you are happy with our service Lisa and we really appreciate the fact you are willing to recommend your friends and family to us, they will be in great hands !

Lily
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2023
verified customerVerified Customer
10
Great Service
Alex helped us with the truck. Excellent communication.
SP
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Sara Sparky p.
San Clemente, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2023
10
Fast, Clean and very thorough
Cesar and his crew of mechanics are amazing. They got me in quick were very upfront and honest about the repairs and shared a couple things with me that need to be done in the future to prevent a breakdown. They are very trustworthy & cost-effective. Got my car back to me within 24 hours, I highly recommend them …
Alex from Capistrano Transmission & Auto Repair responded on 09/26/2023 01:30 PM

Thank you Sara your recommendation is greatly appreciated and glad to hear you were pleased with the service

MK
mike K.
Mercedes-Benz S320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2023
verified customerVerified Customer
10
They save me Transmission work, did a great job making sing. Yes, gaskets and seals. They did a great job.
They did just an absolute great job
Alex from Capistrano Transmission & Auto Repair responded on 06/26/2023 12:45 PM

We really appreciate you leaving us such a kind review and we are glad to hear you are happy with the service! Always here for you and your family if you need any assistance with your cars

CL
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Chris L.
San Juan Capistrano, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2023
10
Honest Mechanics
Good all around mechanics. Very honest and upfront about the service your vehicle needs now and what you can wait to fix.
Alex from Capistrano Transmission & Auto Repair responded on 06/13/2023 02:11 PM

Thank you for the feedback and 5 star review, glad you are happy with our service and are always here to help!

MB
Mark B.
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customerVerified Customer
10
Fast and reliable service
The guys identified the Orourke with my transmission quickly and had it repaired in no time.
Alex from Capistrano Transmission & Auto Repair responded on 06/01/2023 06:17 PM

Hey Mark, we are glad that you are happy with the service we did on your car's transmission! Here to help out with all of your future auto repair needs. Really appreciate the feedback!

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Dean
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2023
verified customerVerified Customer
10
Great service
Alex was a great communicator and the team they have at Capistrano are great and efficient at what they do.
Alex from Capistrano Transmission & Auto Repair responded on 04/05/2023 08:53 AM

We are thrilled to hear that you are satisfied with the auto maintenance service we provided.

We appreciate your business and hope that you will continue to choose our auto repair shop for all your future auto maintenance needs. If you have any questions or concerns, please don't hesitate to contact us.

Thank you for your feedback and support!

Displaying Review 1 - 15 of 19 in total
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