business image

Carlord Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(306 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

We are an ASE certified state of the art automotive service facility with over 20 years of experience servicing automobiles and light trucks in the Washington DC Metropolitan area. Here we service foreign and domestic vehicles. We are conveniently located close to the subway and major highways. We employ expert and experience technicians We are an ASE certified state of the art automotive service facility with over 20 years of experience servicing automobiles and light trucks in the Washington DC Metropolitan area. Here we service foreign and domestic vehicles. We are conveniently located close to the subway and major highways. We employ expert and experience technicians that will accurately diagnose and service your vehicle right the first time. Also, our customer service personnel are professional, courteous and friendly and will go the extra mile to guarantee 100% customer satisfaction. ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(301) 779-1693

Business Hours

Mon
10:00 AM - 7:00 PM
Tue
10:00 AM - 7:00 PM
Wed
10:00 AM - 7:00 PM
Thu
10:00 AM - 7:00 PM
Fri
10:00 AM - 7:00 PM
Sat
10:00 AM - 5:00 PM
Sun
closed
* America/Adak
4313 41st St Brentwood, MD 20722-1513
Carlord Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(306 Reviews)

Verified Customer
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Top notch service
Always honest and thorough. Customer service never faulters.

GC
godfrey c.
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Awesomeness
Friendly, honest and respectful people and service

MW
gravatar
Michael W.
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
HID Headlight Replacement
Great service as always. Dropped my car at 10:45 am and it was ready by 2:00 pm the same day. If you need any auto service, I recommend Carlord. They service all 5 of my vehicles. Trust me, you and your car will be happy!

MA
Martin A.
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Exelent service for more than twenty five years.
Exelent service for more twenty five years.

ST
gravatar
Suzette T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
A1service every time
There is a new pleasant voice on the phone but same A1 service . Experienced , knowledgeably, honest and reasonable cost. Take your business to Car Lord

W-
gravatar
William -.
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Oil change
Another Excellent JOB well done, Desmond!!!

KP
gravatar
kevin p.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
customer service
Excellent customer service.

EG
Enjoli G.
Bowie, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Auto work completed on Hyundai
As always, stellar service from Mr Desmond. He's trustworthy, professional and honest. He has never tried to take advantage of me or upcharge me for unnecessary services. The facilities are comfortable and I'm able to get work done while I'm there. I'm grateful for Carlord and I've trusted my cars with them for years.

Verified Customer
Beltsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
verified customerVerified Customer
10
Oil change
Great work

DS
Denevol S.
Hyattsville, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2024
verified customerVerified Customer
9
Job well done very professional
I had a wonderful experience when no one knew what the problem was. They find and fixed it in a timely manner, and the price was reasonable. The level of service was nothing but professional.

Verified Customer
Capitol Heights, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
9
Awesome customer service
Excellent customer service and awesome job

DB
gravatar
Delworth B.
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
Every thing proper
Found issue delt with it in timely manor sent me on my way.rear brum shoes

DR
gravatar
D. A. R.
Mount Rainier, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2024
verified customerVerified Customer
7
Great!
Great! They take good care of my car.

SB
gravatar
Sam B.
Glenn Dale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Great service and customer service.
Great service Desmond

AT
gravatar
Alison T.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
Always on point
As always service with excellence and my polite Service representative many thanks to you for your wonderful demeanor. ????

Displaying Review 1 - 15 of 306 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.