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Carlton Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,326 Reviews)
97
Write a Review
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Score Details

5 stars
98%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Carlton Auto Repair is your local auto shop serving the WHEATON, IL area. Give us a call for your automotive needs. Carlton Auto Repair is your local auto shop serving the WHEATON, IL area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(630) 668-4141
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 3:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
519 S Carlton Ave Wheaton, IL 60187-4860
Get Directions
Carlton Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,326 Reviews)
Write a Review
Recent Reviews
MN
MICHAEL N.
Wheaton, IL
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Exceptional service across multiple cars with multiple different issues
I have been to Carlton multiple times over the past two years and for multiple ars and service needs. Each and every time the level of service, professionalism, and quality has been exceptional. When they could not handle my Class a RV, they even had a ready recommendation to a great repair service that handles that situation.
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:54 AM

Thank you so much for the nice review! 

Verified Customer
Carol Stream, IL
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Trustworthy and friendly.
We have been going here for several years and have never been disappointed!
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:54 AM

Thank you so much for the review! 

DD
DON D.
Glendale Heights, IL
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Carlton Auto Repair Service
Very accommodating, very pleasant interaction with staff…and very honest service. The shop came recommended & now it’s my turn to do the same.
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:54 AM

Thank you so much for the review! 

ND
NOAH D.
Saugus, MA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Super quick and helpful!
They were always so quick to answer the phone and helped me understand the problem with my car. And they fixed it!
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:53 AM

Thank you so much for the kind review! 

LK
LISA K.
Wheaton, IL
Mazda Mazda6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Oil change
I dropped off my car and was thinking it wouldn’t be done until end of day. It was only an hour!
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:53 AM

Thank you so much! 

Verified Customer
Wheaton, IL
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Always the Best
Carlton is no nonsense. They are not about “selling” services. You can always count on their honesty and transparency. Brought my car in for service and questions about services recommended by another shop as I suspected, those services were not needed. Thanks, Carlton for your integriry.
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:52 AM

Thank you so much for the review! 

JB
gravatar
JEFFREY B.
Wheaton, IL
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Carlton Auto is the one!
Russ and Renee are top notch people running an awesome shop. Been taking my cars to Carlton for many years.
They know their stuff!
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:52 AM

Thank you so much for the review! 

Verified Customer
Wheaton, IL
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Back in business
Driving around with no heat is not fun. Thanks to some great detective work, I am back in business. Something called a blend door actuator stopped working. Carlton fixed the problem at a fair price and I got my car back when promised. Thank you!
Verified Customer
Wheaton, IL
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Honest and Knowledgeable!
Carlton can be counted on for their honesty and knowledge. When you bring your vehicle into an auto shop to be serviced you assume they are knowledgeable, but more times than not you cannot assume they are honest. Carlton is the exception to the norm, honesty to match their knowledge. Cannot recommend Carlton Auto enough!
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:51 AM

Thank you so much for the wonderful review! 

NK
gravatar
NANCY K.
Glen Ellyn, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great dealing with Carlton auto
It is always a great experience having work done when you know you’re dealing with honest people. Russ is wonderful and always explains everything.
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:50 AM

Thanks for the review! 

LB
LAURA B.
Wheaton, IL
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
A Model for Excellent Customer Service
We reached out to Carlton for an issue with our 2007 Toyota. Russ had us bring the car in the same day and had diagnosed the problem by the end of the day. Unfortunately the car had an issue too serious to repair. We were treated so graciously by Russ and Renee. We are grateful to have such an outstanding auto repair shop in our neighborhood and we recommend them whenever anyone is seeking a recommendation!
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:50 AM

Thank you so much for the kind review! 

NK
gravatar
NANCY K.
Wheaton, IL
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Best auto repair in the area
Carlton is a honest, reliable and service oriented auto repair. They never do any work that isn’t necessary.
Their communication is excellent when they call to review work needed to be done immediately (which includes costs).
They also investigate my observations (like engine growling when in a fast acceleration) to find a root cause and letting me know that it was not an immediate concern but may be later in the life of my 2009 automobile!
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:49 AM

Thank you so much for the review! 

TW
TED W.
Wheaton, IL
INFINITI FX35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Quality, Honest Service At A Fair Price
I have been working with the Carlton team for 20+ years. In my experience, they put their customers first - I have always had high quality service at a fair price. And I never have felt pressure to buy a service that is not needed.
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:49 AM

Thank you so much for the kind, honest review! 

BM
BECKY M.
Wheaton, IL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great service
They did an oil change and a car check-up. I trust them completely.
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:48 AM

Thank you! 

Verified Customer
Wheaton, IL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
You can rely on Carlton
I recommend Carlton because they are honest people. When they say you need something repaired, you can trust that it needs repairing.
Bob F. from Carlton Auto Repair responded on 05/01/2025 09:48 AM

Thank you so much for the kind review! 

Displaying Review 1 - 15 of 1326 in total
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