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Carlton Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,317 Reviews)
97
Write a Review
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Score Details

5 stars
98%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Carlton Auto Repair is your local auto shop serving the WHEATON, IL area. Give us a call for your automotive needs. Carlton Auto Repair is your local auto shop serving the WHEATON, IL area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(630) 668-4141
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 3:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
519 S Carlton Ave Wheaton, IL 60187-4860
Get Directions
Carlton Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,317 Reviews)
Write a Review
Recent Reviews
NK
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NANCY K.
Glen Ellyn, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great dealing with Carlton auto
It is always a great experience having work done when you know you’re dealing with honest people. Russ is wonderful and always explains everything.
LB
LAURA B.
Wheaton, IL
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
A Model for Excellent Customer Service
We reached out to Carlton for an issue with our 2007 Toyota. Russ had us bring the car in the same day and had diagnosed the problem by the end of the day. Unfortunately the car had an issue too serious to repair. We were treated so graciously by Russ and Renee. We are grateful to have such an outstanding auto repair shop in our neighborhood and we recommend them whenever anyone is seeking a recommendation!
NK
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NANCY K.
Wheaton, IL
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Best auto repair in the area
Carlton is a honest, reliable and service oriented auto repair. They never do any work that isn’t necessary.
Their communication is excellent when they call to review work needed to be done immediately (which includes costs).
They also investigate my observations (like engine growling when in a fast acceleration) to find a root cause and letting me know that it was not an immediate concern but may be later in the life of my 2009 automobile!
TW
TED W.
Wheaton, IL
INFINITI FX35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Quality, Honest Service At A Fair Price
I have been working with the Carlton team for 20+ years. In my experience, they put their customers first - I have always had high quality service at a fair price. And I never have felt pressure to buy a service that is not needed.
BM
BECKY M.
Wheaton, IL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great service
They did an oil change and a car check-up. I trust them completely.
Verified Customer
Wheaton, IL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
You can rely on Carlton
I recommend Carlton because they are honest people. When they say you need something repaired, you can trust that it needs repairing.
KF
KATHLEEN F.
Wheaton, IL
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Great Mechanic
We recently had an electrical issue with our car. Being new to the Wheaton area we were looking for a good auto mechanic.
The reviews for Carlton Auto Repair were very positive so we gave them a call.
We could not have been happier. They gave us an updated assessment in a few hours and had the car repaired by the end of the day.
If you’re looking for a knowledgeable, friendly and honest mechanic, Carlton Auto Repair is where you should go.
Bob F. from Carlton Auto Repair responded on 04/02/2025 06:19 AM

Thank you so much for the review! We hope to see you soon! 

BM
BOB M.
Wheaton, IL
Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Honest Auto Repair
Carlton Auto Repair in Wheaton has the business model that delivers for it's customers. It starts with an honest hard working, knowledgeable owner. Supported by a well run front office and a team of well trained, highly motivated technicians. The customer receives the correct diagnosis, the proper, fairly priced repairs supported with updates, explainations and concise billing. Over the years we've brought many different vehicles here and couldn't be happier.
Bob F. from Carlton Auto Repair responded on 04/02/2025 06:18 AM

Thank you so much, we appreciate it! 

MY
MARY ELLEN Y.
Warrenville, IL
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Excellent experience!
After hearing great things about Carlton Auto Repair I decided to try them for routine maintenance on my Acura. From the pleasant greeting to the phone call explaining what was needed and the cost to the final ON TIME checkout, I have to agree with all the people who said this auto repair shop is a great find. Very satisfied. They’ll get my business going forward!
Bob F. from Carlton Auto Repair responded on 04/02/2025 06:17 AM

Thank you so much for the kind review! 

RM
RICH M.
Geneva, IL
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Outstanding service
The most honest, service orientated auto service I have ever used!
Bob F. from Carlton Auto Repair responded on 04/02/2025 06:17 AM

Thank you so much! 

AR
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ANN R.
Wheaton, IL
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
So happy to find this place!
Everyone was so friendly and helpful from the moment I called until when I picked up my repaired car. They were quick to respond, had great communication, detailed explanations and very reasonable prices. We had to repair a leak and airbag sensor issue. This may be the first time I left after a car repair that I didn’t feel taken advantage of. I will be returning for all my car needs!
Bob F. from Carlton Auto Repair responded on 04/02/2025 06:16 AM

Thank you so much for the kind review! 

Verified Customer
Wheaton, IL
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Happy with service
Excellent service, friendliness
, honesty
Bob F. from Carlton Auto Repair responded on 04/02/2025 06:16 AM

Thank you!

AA
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Anne A.
Wheaton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Honest and Reliable
Carlton Auto is truly a neighborhood place. They are honest, reliable, they never do any work that isn’t necessary.
They discuss if there is an issue you may have down the road. They keep an eye on it if it’s not immediately necessary.
Renee, Russ, Bob, and staff are wonderful! With so many businesses just out to make money at the customers expense, they are a diamond in the rough!
Bob F. from Carlton Auto Repair responded on 04/02/2025 06:16 AM

Thank you so much for the nice review! 

Verified Customer
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
9
Diagnostic help
Carlton Auto helped me confirm a problem with my car that the dealership did not
Bob F. from Carlton Auto Repair responded on 04/02/2025 06:15 AM

Thank you so much for the review!

MR
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MARK R.
West Chicago, IL
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Service You Can Trust
I been bringing my vehicles here for over 20 years. Russ and his team do excellent work and are always honest and their price is fair. You will never have to worry about being over charged and sold a service your car doesn’t need.
Bob F. from Carlton Auto Repair responded on 04/02/2025 06:15 AM

Thank you so much for the review!

Displaying Review 1 - 15 of 1317 in total
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