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Carpinello's Service Center Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,110 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.5
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Carpinello's Service Center is family owned and operated since 1989. We also use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. Call us at (413) 458-2528 to schedule an appointment! Carpinello's Service Center is family owned and operated since 1989. We also use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. Call us at (413) 458-2528 to schedule an appointment!

Categories
Tires, Auto Repair, Oil Change
Contact
(413) 458-2528
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
364 Main St Williamstown, MA 01267-2613
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Carpinello's Service Center Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,110 Reviews)
Write a Review
Recent Reviews
NA
NORMAN A.
North Adams, MA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
I have always received the best service at Carpinello’s
I have always been satisfied with Carpinellos service. I have never had to wait for my car being serviced and the job is always excellent.
SE
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STACY E.
Williamstown, MA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Fantastic service!
They did thorough and speedy work on my older car as always.
KM
KELLY ANN M.
Drury, MA
Kia Niro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Inspection
Very friendly
JL
John L.
Shelburne Falls, MA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
Category: Service
John said they were clear with setting the time line for how long it would take, their quote was right on.
Recommended
LH
LYNN H.
Williamstown, MA
Toyota RAV4 Prime
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Quick and efficient
The service is quick and efficient. Always take my car there. Always willing to help
KA
KIM A.
Williamstown, MA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Great service
Carpinello's is the best. I always know I can trust them to do a great job on my car.
ML
MARY L.
Williamstown, MA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Excellent service, every time
Knowledgeable, prompt, keeps the customer informed on progress and service required.
DP
DAVID P.
Williamstown, MA
Subaru Outback (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
Customer
As always, excellent service
Verified Customer
Williamstown, MA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Helped with my totally flat tire
Had a totally flat tire and AAA was no help. Bro and sis came to where I was stuck and made sure I got to Carpinellos safely. Thanks so much!
SA
gravatar
SCOTT A.
North Adams, MA
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Vehicle inspection
Everyone was professional and also reassuring. In spite of the fact that the place was humming with business, both gas pumps and the repair garage, folks took time for conversation
MC
MICHAEL P C.
Williamstown, MA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
9
Inspection
Good!
JD
JAN D.
Williamstown, MA
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Excellent service!
I needed my car inspection done and they took me right in. Also checked my tire pressure and put air in my tires. I highly recommend them!
MH
Maureen H.
Richmond, MA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Maureen said it was easy and straightforward.
Recommended
Verified Customer
Williamstown, MA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Very helpful service
I greatly appreciated the helpful, accommodating experience. Thank you.
JM
JUDITH ANN M.
Williamstown, MA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Customer service
As always, great customer service
Displaying Review 1 - 15 of 2110 in total
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