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SureCritic / CARSTAR Ballard Collision
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CARSTAR Ballard Collision

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(17 Reviews)
56
Write a Review

Score Details

5 stars
67%
4 stars
21%
3 stars
2%
2 stars
5%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
56
Net Promoter Score ®

Business Details

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Contact
(206) 784-3368
No Business Hours Provided

Business Hours

* No Time Zone Provided
1553 NW Leary Way Seattle, WA 98107-4740
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CARSTAR Ballard Collision's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(17 Reviews)
Write a Review
Recent Reviews
FB
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Fernando Robert B.
Subaru Crosstrek
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/26/2024
verified customerVerified Customer
7
Very poor communication
My repair was fine, but communication with this shop was terrible. Claimed we opted out of texts/emails, which we did not. “They could not fix their system” to send us updates via text, but we got a text later for a survey (hmmm). Was promised a phone call/ email on a specific day for an update, never got one and no one answered the phone 15 minutes before closing when I called. We live out of town, so needed time to arrange to get back to pick up the car, which they were told many times. Kept giving me a “under the best case scenario” timeframe. Then called me on Friday at noon to tell me the car would be done at 1:30. Not open Sat or Sunday either,
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