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SureCritic / Cartex One Stop Auto
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Cartex One Stop Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,027 Reviews)
95
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Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(408) 292-6442
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (Us & Canada)
438 S Bascom Ave San Jose, CA 95128-2209
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Cartex One Stop Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,027 Reviews)
Write a Review
Recent Reviews
SM
Santos M.
San Jose, CA
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
Category: Service
Santos said the staff people are friendly over there.
Recommended
DH
Debra H.
San Jose, CA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2023
verified customerVerified Customer
Category: Service
Debra said they were very polite, they got the work done in a very timely manner, and it was what she expected.
Recommended
PH
PHILIP H.
San Jose, CA
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2023
verified customerVerified Customer
9
Friendly People. Good service
Richard was great. They got me in and out within an hour for an oil change. Would recommend!
JT
Jason T.
San Jose, CA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2023
verified customerVerified Customer
Category: Service
Jason said they were pretty good and he always went to them.
Recommended
JF
JACK F.
Gilroy, CA
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2023
verified customerVerified Customer
10
Reliable mechanics doing quality work
Diagnosed the issue and repaired it. My car is older and they had no issues with the age.
YC
gravatar
YVONNE C.
San Jose, CA
Lexus ES 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2023
verified customerVerified Customer
10
Service is good very dependable
Good service very dependable
Verified Customer
San Jose, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2023
verified customerVerified Customer
9
Quick and Friendly
Cartex did a great job as always. You were quick and friendly. I really like that you gave me notice of what I need to be prepared for next time.
JF
JOHN F.
San Jose, CA
Jaguar XJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2023
verified customerVerified Customer
10
Sales
Fast, friendly, and efficient! Cartex goes out of their way to make sure I am a satisfied customer!
Verified Customer
San Jose, CA
Chevrolet Sonic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2023
verified customerVerified Customer
10
Fixed Everything
They did everything I asked them to do.
SH
gravatar
SCOTT H.
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2023
verified customerVerified Customer
10
Are small local business great mechanics
Other than a few minor miscommunications, I had one of my better experiences with mechanics with these guys. They are extremely knowledgeable. They take the time to explain themselves and the work that they’re doing put everything in Laymans terms and make it easy to understand. They do an amazing job and great work. I definitely recommend them if you have any mechanical issues or needs.
RM
RON M.
San Jose, CA
Chevrolet El Camino
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2023
verified customerVerified Customer
10
Helpful and informative
Appreciate your help in getting my vehicle ready to sell. Thank you
JR
gravatar
JAY/ KATHY R.
San Jose, CA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2023
verified customerVerified Customer
10
FILTER CHANGE
Good Job We Will Be Back
AH
Abel H.
San Jose, CA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2023
verified customerVerified Customer
Category: Service
Abel said Juan was very helpful, showed him the parts and did a very good job. He had to go back and without hesitation, he reset the sensors and did not charge him.
Recommended
TJ
gravatar
THOMAS J.
San Jose, CA
Mercedes-Benz E-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2023
verified customerVerified Customer
9
Price is good and on time.
Good job
ZT
Zay T.
San Jose, CA
Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2023
verified customerVerified Customer
Category: Service
Zay said they were awesome. They took care of his alignment and were spot on. There was a little issue, but they took care of it right away.
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