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SureCritic / Case's Car Clinic
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Case's Car Clinic

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(22 Reviews)
100
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(317) 984-4059
Opening in 33 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
299 N Peru St Po Box 1030 Cicero, IN 46034-9218
Get Directions
Case's Car Clinic's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(22 Reviews)
Write a Review

Reviews that include

Recent Reviews
LN
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Liz N.
Arcadia, IN
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
10
Highly recommend
Case’s is fair, honest, and reasonably priced. I have referred several friends to Case’s and they have been happy with the service as well.
SC
Scott C.
Arcadia, IN
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
verified customerVerified Customer
Category: Service
Scott said dealt with them for probably 30 years now and they have always been honest.
Recommended
TH
Tom H.
Cicero, IN
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
verified customerVerified Customer
Category: Service
Tom said very happy with the results. It took them a while to get the parts but it was a problem with the supplier. His father has used them for 25 years so they came highly recommended.
Recommended
RP
Ranee P.
Cicero, IN
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
verified customerVerified Customer
Category: Service
Ranee said she recommends this business for service.
Recommended
BF
Billy F.
Indiana
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
verified customerVerified Customer
Category: Service
Bill said they do pretty good work and have good prices.
Recommended
JL
Jim L.
Cicero, IN
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customerVerified Customer
Category: Service
Jim said he has been going there for a long time and he likes them. They are honest, don't gouge him, do the service he asks, let him know if they see anything else and he appreciates that.
Recommended
SB
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Sharon B.
Cicero, IN
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2017
verified customerVerified Customer
Customer service.
Good customer service. Gives options for repairs and services.
Recommended
SJ
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Sunny J.
Cicero, IN
BMW 325Ci
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2017
verified customerVerified Customer
Request for resolution
Hello Dave,
I want to start by saying thank you again and as always for always taking such great car of the BMW! Today, Justin finally had a free day to take a look at it and replace the 02 sensors which came back as needed replaced when the codes were ran. (I have not driven it since the day we brought it home.) Upon locating the wires for the sensors and tracing them back, it was found that when the Val e cover gasket was replaced, somehow the wires for 02 sensor were ran through the bolt pattern and through the seal of the valve cover gasket. As a result the wires were melted and completely disengaged where the cover was pressed on them, we had to rewire and recover the wires. The 02 sensors where not bad, the wires were just cut as a result of being ran through the seal. I hope this makes sense. Justin took picture throughout the process. On the drive home oil was leaking out of the valve cover and down all the wires, making it look like there was another oil leak. He was able to reattach all wires and put the valve cover back. The car was still running rough and not idling correctly. He was able to disconnect the mass air flow sensor and this resolved the issue- we have ordered a new sensor. He then looked at the tail lights/ headlights and we replaced the fuse and the headlights and tail lights are working correctly. Exciting!! We completely realize the valve cover gasket issue was unintentional, however, he spent 5 hours today diagnosing the issue then fixing the melted wiring. I've always trusted you all as you know and not implying any intentional negligence. Is there anything you can do to make this right? I feel some resimbursement is deserved. In the least the labor for the gasket replacement. I can send any pictures or you can speak with Justin. I'm sure you can understand our frustrations. Maybe someone new was working in my car? Again, I realize miss takes happen but we spent our entire day off fixing what we thought was taken care of. Please let me know your thoughts. Thank you so much!! :)
Recommended
GG
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Greg G.
Cicero, IN
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
verified customerVerified Customer
No Surprises!
Will only do the work that needs done.
Recommended
RE
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Rick E.
Cicero, IN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
verified customerVerified Customer
Vehicle service for maintenance
Courtesy, friendliness, fair pricing, good service.
Recommended
GG
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Greg G.
Cicero, IN
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2016
verified customerVerified Customer
Honest about what needs repaired
Another great job by the guys at Cases Car Clinic!
Recommended
RE
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Rick E.
Cicero, IN
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2016
verified customerVerified Customer
Service evaluation
Finished service in good time. Identified problem accurately. Competitive pricing for repair.
Recommended
GG
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Greg G.
Cicero, IN
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2016
verified customerVerified Customer
Always The Best
Never disappointed in their service.
Recommended
SB
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Steve and Janelle B.
Arcadia, IN
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2016
verified customerVerified Customer
Oil chanfe
Case's does a great job of getting our cars in within a day of me calling and I've never had an issue with any service. I've sent several friend to their business.
Recommended
MC
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Micheal C.
Cicero, IN
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2016
verified customerVerified Customer
Good Friendly Service.
Did as I asked and very knowledgeable. I love supporting my local town businesses.
Recommended
Displaying Review 1 - 15 of 22 in total
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