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Century Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,011 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Germantown, MD, you’ve found us. Here at Century Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Germantown car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Germantown, MD, you’ve found us. Here at Century Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Germantown car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Maintenance, Auto Repair, Tires
Contact
(301) 528-2303

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
19931 Aircraft Dr Germantown, MD 20874
Century Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,011 Reviews)

NC
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NELTON C.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
They are friendly, fair and accommodating.
They were very accommodating as I missed my appointment and they fit me in on the next day—no complaining nor bad attitude. My car was there for just an oil change. But when they saw that several of the light bulbs were out, and they went ahead and replaced them for me.

KS
Kate S.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Kate said they have outstanding service, and they get her in and out. They take care of her, they have good customer service and good service in general, she loves Chuck.
Recommended

RB
RICHARD B.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Excellent Service
The work was performed in a timely manner. Dave and Chuck were very helpful and kept me informed during the process. I will definitely use Century Auto again.

JF
JOANNE F.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
As usual, great service provided by Century Auto!
Have been going there for many years. Find them reliable, skilled, and honest for both routine and specialized service!

Verified Customer
Gaithersburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Vehicle Safety Inspection
Very professional and courteous - they were able to complete the check in a reasonable amount of time. Very friendly and engaging staff members.

PG
PATRICIA G.
Clarksburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Excellent customer service!
I needed to get my car inspected and they gave me an appointment I badly needed! I was able to get my car inspected in record time!! I am grateful and everyone was so friendly!

BF
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BILL F.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
9
Is always a good experience.
Always great honest repairs at a fair price.

SA
SARA A.
Rockville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Quick, honest, and family forward
Chuck is a pleasure to work with - always there to greet me when dropping the car in the morning, very honest about what needs to be done and what can wait a bit, considers my young child when offering guidance about how the vehicle is looking in general.

DS
Debra S.
Gaithersburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Debra said they always did a good job.
Recommended

DR
DAN R.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Fast, efficient, and fair pricing
I have trust issues when it comes to mechanics, but I made the right choice with Century. Effective, up front communication made me feel comfortable that my issues would be resolved without breaking the bank. Century provided attentive customer service which was appreciated. Truck runs like new.

PM
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PEGGY M.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great professionals to do business with.
Check and his staff are friendly, professional and to the point. No guessing on what is to be done or the cost. No surprises at the end either. They keep to their word. Great work and great business.

LH
Linda H.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Linda said they are very good at maintaining her vehicle, they are professional and very nice. She has been going there for 40 years.
Recommended

AB
ANITA B.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Great Service
I always get professional, polite service.

CB
CREGORY B.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Over and beyond service
These guys are great, and after my car in the morning asked him to do certain things they gave me a fair and reasonable price. The work was excellent I called back and called out a situation that I want to change without hesitation they provided it to me. If I had opportunity together with 10 out of 10 I would I definitely recommend them for great service refer pricing.

SB
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Sharon B.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Prompt reliable service
Upon hearing a scraping sound when applying my breaks; being a long time customer and out on errands, I unexpectedly stopped by the shop early in the morning without an appointment. Chuck advised me that if I left my car he'd be able to fit me in that day to see what was wrong. By late morning I'd received a call about recommended service and by mid afternoon drove out with new front brakes at a cost less than the original estimate.

Displaying Review 1 - 15 of 1011 in total
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