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Chapman Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(5,441 Reviews)
76
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
256
Total ReScores
4.8
ReScore Average
76
Net Promoter Score ®

Business Details

About

Chapman Hyundai, located in Phoenix, AZ, is part of the Chapman Automotive Family. Our factory-trained technicians use only quality, genuine Hyundai parts when servicing your vehicle. Call us today, or visit our website for 24/7 Service Scheduling online! Chapman Hyundai, located in Phoenix, AZ, is part of the Chapman Automotive Family. Our factory-trained technicians use only quality, genuine Hyundai parts when servicing your vehicle. Call us today, or visit our website for 24/7 Service Scheduling online!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(602) 993-3322

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Arizona
999 W. Bell Road Phoenix, AZ 85023
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(5,441 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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DL
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Donald L.
Phoenix, AZ
This review violates the SureCritic Review Policy.

Phoenix, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/07/2021
Service Type: Repair
0
Category: Service
Nightmare.
Never again. Purchased brand new vehicle that has turned out to have severe engine issues. Has been in service 3 times since July 22. Dealership won't give refund at this time. Corporate dies not respond to my request. Will have to take a different route to pursue a refund.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 08/09/2021 05:00 PM

Thank you for providing feedback.  I left you a message and would appreciate a moment to speak with you in regards to the continued diagnosis of your Kona.  Please reach out to me at you earliest convenience.

Have a super great day!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

SJ
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Sean J.
Phoenix, AZ
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Uziel H.
Phoenix, AZ
This review violates the SureCritic Review Policy.

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Yael P.
AZ
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Erik S.
Phoenix, AZ
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Gary T.
Phoenix, AZ
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Robin F.
Grandville, MI
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Robin F.
Grandville, MI
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Audrey V.
Mesa, AZ
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Robert H.
Phoenix, AZ
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Doug W.
Phoenix, AZ
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Jovan B.
Tolleson, AZ
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Shirley N.
Phoenix, AZ
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