business image

Charlie's Auto Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(253 Reviews)
84
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
2.0
ReScore Average
84
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Clermont, FL, you’ve found us. Here at Charlie's Auto Care we work hard to earn your trust and loyalty. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto If you’re looking for auto repair in Clermont, FL, you’ve found us. Here at Charlie's Auto Care we work hard to earn your trust and loyalty. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Clermont, we are totally confident that Charlie's Auto Care is the best option in town! ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(407) 656-9400

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
by appointment only
Sun
closed
* Eastern Time (Us & Canada)
14121 County RD 455 Clermont, FL 34711
Charlie's Auto Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(253 Reviews)

RB
Rhonda B.
Clermont, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Satisfied customer for 6 years
I have been a customer at Charlie's since the fall of 2019. Bill & Loretta, the owners, have been very accommodating.

I appreciate their honesty - which can be very hard to find in the auto mechanic industry (or just about anywhere) these days.

They have a wonderful staff - admin & mechanics - who work hard to keep your car running and take extra care that their customers are satisfied.

The pleasant office atmosphere while waiting is a plus.
Loretta S., Owner from Charlie's Auto Care responded on 03/30/2025 09:36 AM

We're glad to have you as part of the Charlie’s Auto Care family since 2019! It sounds like Bill and Loretta have created a little slice of heaven for auto care amidst the hustle and bustle of life. Honesty may be rare in the mechanic world, but we aim to be the diamond in the rough, making sure your vehicle gets the TLC it deserves without any hidden surprises. We're also proud of our dedicated team, who work hard and keep both the cars and the coffee flowing just right. And we couldn’t agree more—waiting shouldn’t feel like watching paint dry, so we’re happy you find our office atmosphere pleasant! Your support means a lot, and we look forward to keeping your car running smoothly for many more years.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.