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Chelmont Auto Center Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(219 Reviews)
100
Write a Review
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Score Details

5 stars
84%
4 stars
12%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

FAMILY OWNED AND OPERATED OVER 30 YEARS. FAMILY OWNED AND OPERATED OVER 30 YEARS.

Categories
Auto Maintenance, Auto Repair, Domestic Auto Repair
Contact
(915) 566-9665
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Mountain Time (Us & Canada)
5015 Montana Ave El Paso, TX 79903-4901
Get Directions
Chelmont Auto Center Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(219 Reviews)
Write a Review
Recent Reviews
AA
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Adrian A.
Bois D Arc, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2022
10
AMAZING Service
Went for a family reunion from Missouri over memorial day weekend and as luck would have it we had some serious issues once we arrived. Called chelmont to explain what was going on and without hesitation they told me to bring my Expedition in. Never have I experienced service like this at an auto mechanic shop, Brakes, rotors and calipers were replaced and what you might think would be super expensive was priced just right along with the labor. Manny, Raul. Marty and David were phenomenal and instrumental in getting my vehicle fixed with the confidence of driving it back home to Springfield. You will not find better customer service at any other auto center especially when they make you feel like FAMILY. In a time were customer service has gone by the way side it was refreshing to see a business that cared and has taken Pride in what they do. Will recommend to friends and family, my only regret it that I can only give them 5 stars.
GZ
gravatar
GILBERT Z.
El Paso, TX
GMC Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2018
verified customerVerified Customer
GNC Sierra works as a charm
We had been having problems replacing the power steering pump because they kept turning bad, or maybe it was because we were not familiar with the installation, including priming, etc. One of the major problems I think was the pressure sensing switch which we had to take from the old pump and put it into the new pump. I could not understand why O'Reilly or Auto Zone could not provide me with a complete pump.

So I finally decided to take it to Chelmont Auto. One of the things they explained to me was that, yes, the pressure sensor switches had been the source of many problems and that now a days they are being bypassed. Well, as soon as that was done, that is, eliminating the pressure sensor switch, the pump started working as expected. I

Now the truck is so easy to steer, it's incredible. I am glad we took it to Chelmont Auto before exchanging many more pumps and wasting a lot more time. And the charges were very reasonable. I will definitely recommend Chelmont Auto to all my friends.

It was a good decision as they were able to install the pump and make it work.
Recommended
IC
Isabel C.
El Paso, TX
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2018
verified customerVerified Customer
Category: Service
Isabel said she was very satisfied with this business.
Recommended
JP
Jose P.
El Paso, TX
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
verified customerVerified Customer
Category: Service
Jose said the business did a great job.
Recommended
IG
gravatar
ISABEL G.
El Paso, TX
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2018
verified customerVerified Customer
Malibu
Great customer service. Great mechanics!
Recommended
SP
Saul P.
El Paso, TX
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
verified customerVerified Customer
Category: Service
Spoke with Omar. He said the staff at this business provided very good service to his vehicle. He was very happy to finally find a business that was this honest.
Recommended
EK
Erika K.
El Paso, TX
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
verified customerVerified Customer
Category: Service
Erika said she used this business previously and she can count on them. The service was great and she enjoyed that the facility is family owned. The staff are always happy and have good manners. She enjoys taking her vehicle there.
Recommended
MM
Maria M.
El Paso, TX
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2018
verified customerVerified Customer
Category: Service
Maria said the business's service was good.
Recommended
CB
Claudia B.
El Paso, TX
Chevrolet Aveo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
verified customerVerified Customer
Category: Service
Claudia said the service was fast and efficient.
Recommended
KV
Ken V.
El Paso, TX
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2018
verified customerVerified Customer
Category: Service
Ken said he was really happy with the business.
Recommended
HK
Hugh K.
El Paso, TX
Ford C-Max Energi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2018
verified customerVerified Customer
Category: Service
Hugh said this business is prompt, quick and efficient.
Recommended
AD
Arturo D.
El Paso, TX
Hyundai XG350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2018
verified customerVerified Customer
Category: Service
Arturo said he would recommend this business.
Recommended
JR
Jose R.
El Paso, TX
INFINITI I35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
verified customerVerified Customer
Category: Service
Jose said he is satisfied.
Recommended
JZ
Javier Z.
El Paso, TX
Pontiac G6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2017
verified customerVerified Customer
Category: Service
Javier said he has no problems with the business, and the staff is very friendly.
Recommended
NL
Noel L.
El Paso, TX
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2017
verified customerVerified Customer
Category: Service
Noel said the business is very customer friendly. The staff was polite and the service was good. They changed her oil, topped off her fluids and recommended additional service, such as changing the air filter.
Recommended
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