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City Auto Repair & Sales

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(133 Reviews)
100
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

If your check engine light is on, turn to the certified technicians of C.A.R & S. Don't wait until your vehicle breaks down on the side of the road and it's too late.



Feel comfortable to ask our knowledgeable staff any questions. We immediately address your concerns with honest answers. If your check engine light is on, turn to the certified technicians of C.A.R & S. Don't wait until your vehicle breaks down on the side of the road and it's too late.



Feel comfortable to ask our knowledgeable staff any questions. We immediately address your concerns with honest answers.

Categories
Auto Repair, Tires, Car Maintenance
Contact
(518) 561-2277
Closed
Business Hours

Business Hours

Mon
9:00 AM - 5:30 PM
Tue
9:00 AM - 5:30 PM
Wed
9:00 AM - 5:30 PM
Thu
9:00 AM - 5:30 PM
Fri
9:00 AM - 5:30 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* America/Adak
559 Route 3 Plattsburgh, NY 12901
Get Directions
City Auto Repair & Sales' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(133 Reviews)
Write a Review
Recent Reviews
DC
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Donald C.
Plattsburgh, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2023
10
General Repairs
We have always been exceptionally pleased with the excellent service we have received at CARS. The people are always welcoming and very professional. Problems with our vehicles have always been diagnosed correctly and repaired in a prompt manner. We would never take our automobiles to anyone but John and his remarkable staff at CARS for inspections, service and repairs. It is an A+ business. If we could give CARS a rating greater than a 10 we would.
BH
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BOB H.
Plattsburgh, NY
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2020
verified customerVerified Customer
Experience Great
Very acomadating service excellent took care of problem.
Recommended
John L. from City Auto Repair & Sales responded on 01/13/2020 06:44 AM

Thank you so much Bob, we appreciate your business!

DS
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David S.
Plattsburgh, NY
Mercury Mariner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
verified customerVerified Customer
The Best !!
I believe that this is the best repair facility in Plattsburgh.
Recommended
John L. from City Auto Repair & Sales responded on 12/31/2019 09:13 AM

Thank you so much David!

DS
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David S.
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2019
verified customerVerified Customer
Great customer service!!
John was extremely courteous and helpful from my initial phone call to when I picked up my car. Service was performed on my vehicle as requested. I will definitely recommend to family and friends.
Recommended
John L. from City Auto Repair & Sales responded on 12/30/2019 06:38 AM

Thank you so much David!

KC
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KENNETH C.
West Chazy, NY
Ford Taurus X
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2019
verified customerVerified Customer
Always ready to help you out
Very easy to get your car in and out as soon as possible
Recommended
John L. from City Auto Repair & Sales responded on 12/26/2019 06:27 AM

Thank you Ken

EK
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ED K.
Morrisonville, NY
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2019
verified customerVerified Customer
Car ? repair
Always fair and honest and great service with a quick turnaround that’s why I keep going back
Recommended
John L. from City Auto Repair & Sales responded on 12/26/2019 06:26 AM

Thanks Ed!

CR
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Charissa R.
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2019
verified customerVerified Customer
Great service & friendly staff
Very friendly staff & great service! I would definitely go back, & I would recommend. I enjoyed the family dog Sampson as I waited!
Recommended
John L. from City Auto Repair & Sales responded on 12/23/2019 02:21 PM

Thank you from all of us (including Sampson)

DS
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DAVE S.
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
verified customerVerified Customer
A great couple of owners very friendly and helpful
Very friendly owners and very helpful tks Cathy and John
Recommended
John L. from City Auto Repair & Sales responded on 12/23/2019 06:35 AM

Thanks Dave!

AD
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Alita D.
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019
verified customerVerified Customer
Friendly and Accommodating!
Owners and staff very Welcoming! Great service! I called and they got me in within a day. The waiting area is clean and comfortable, plus you get to hang out with their Amazing dog, Sampson.
Would highly recommend and will be returning when in need of other services. Thank you for a Great Experience!
Recommended
John L. from City Auto Repair & Sales responded on 12/19/2019 02:29 PM

Thank you for coming in!

Verified Customer
Plattsburgh, NY
Saab 9-5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/18/2019
verified customerVerified Customer
Great customer service
Great service & friendly staff!!! They have serviced all of my vehicles (Oldsmobile, Mazda & Saab). I refuse to go anywhere else in Plattsburgh!!!
Recommended
John L. from City Auto Repair & Sales responded on 12/18/2019 01:27 PM

Thank you so much!

BA
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BETH A.
Peru, NY
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019
verified customerVerified Customer
Muffler system
John & Kathy got me squared away after the tow truck dropped the car and myself off yesterday for repair. They were very prompt and resolved my muffler system. Thank you!
Recommended
John L. from City Auto Repair & Sales responded on 12/16/2019 07:27 AM

Thank you Beth, happy we could help you out!

IK
Imad K.
New York
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
verified customerVerified Customer
Category: Service
Imad said everything with this business was good and he will visit them again. He said they were very nice, they were helpful and they answered all of his questions.
Recommended
John L. from City Auto Repair & Sales responded on 12/17/2019 12:51 PM

Thank you!

CC
Charoltte C.
New York
Suzuki Grand Vitara
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2019
verified customerVerified Customer
Category: Service
Charlotte said that the place gave her no problems, they were pleasant and she absolutely recommends them for service.
Recommended
John L. from City Auto Repair & Sales responded on 12/17/2019 12:51 PM

Thank you Charlotte!

Verified Customer
Plattsburgh, NY
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
verified customerVerified Customer
Excellent Service.
City Auto Repair is an excellent garage with super customer service. Their work has been exceptional.
Recommended
John L. from City Auto Repair & Sales responded on 12/11/2019 02:25 PM

Thank you!!

SD
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SARAH D.
Morrisonville, NY
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
verified customerVerified Customer
Great Auto Repair Shop!!
All I could ask for: consistent, honest, reasonable, expedient, and friendly service. Every time! Highly recommended.
Recommended
John L. from City Auto Repair & Sales responded on 12/10/2019 08:38 AM

Thank you Sarah!

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