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Collins Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,400 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
4
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Collins Auto Repair opened in 2003 and is your one-stop shop for all your auto repair needs in Albert Lea, MN. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely. Collins Auto Repair opened in 2003 and is your one-stop shop for all your auto repair needs in Albert Lea, MN. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(507) 377-0585

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
810 E Main St Albert Lea, MN 56007-2902
Collins Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,400 Reviews)

Verified Customer
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Routine visit
Always pleased!

DJ
Dillon J.
Glenville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Dillon said they always kept him updated with what was going on and they got it done quickly.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 04/16/2025 09:43 AM

We appreciate your feedback regarding the service you received. It is important to us that our customers are well-informed throughout the repair process. We strive to complete our work efficiently while maintaining a high standard of quality, and we are glad to hear that you experienced this. Please let us know when we can help again. 


JN
Jennifer N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Best shop in AL for sure
Not only do they do a great job but they are also very flexible. Thanks so much for all the hard work!
Lynn H., Owner from Collins Auto Repair responded on 04/14/2025 05:16 AM

We appreciate your feedback regarding the quality of our work and our flexibility in meeting your needs. It is important to us to ensure that our services not only meet but exceed expectations. Your recognition of our efforts is valued and serves as motivation for our team to continue delivering excellent service.


BH
Ben H.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Ben said it was good, they found another problem, were quick to let him know, did good work, like normal. They are very fair about it, they bring him in and show him, and don't do anything unnecessary.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 04/14/2025 05:16 AM

We appreciate your positive feedback regarding your recent experience at Collins Auto Repair. It is reassuring to know that our team was able to promptly identify additional issues and communicate them effectively. Our commitment to transparency and providing fair service remains a priority, and it is gratifying to hear that you found value in our approach. Your satisfaction with the quality of our work is important to us, and we will continue to uphold these standards. Thank you for choosing us for your automotive needs.


JD
Jay D.
Minnesota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Jay said they are really good, and he trusts them.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 04/14/2025 05:16 AM

We appreciate your feedback and are pleased to know that you have found our services reliable. Trust is essential in our industry, and it is gratifying to hear that we have earned yours. Thank you for choosing Collins Auto Repair.


AB
Andy B.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Personal and Professional Repair shop
Lynn and the guys are very helpful, always letting you know what to expect after they have diagnosed the problem on your vehicle.
Lynn H., Owner from Collins Auto Repair responded on 04/14/2025 05:16 AM

We appreciate your acknowledgment of our team's efforts in providing clear communication regarding vehicle diagnostics. It is important to us that our customers feel informed and supported throughout the repair process. Your feedback reinforces our commitment to delivering quality service. Thank you for choosing Collins Auto Repair.


KC
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Kaylee C.
Alden, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
5 stars!
Lynn and Jordan are awesome to work with! They kept us updated on what was going on and were fair with prices. Will recommend their services to friends and family!
Thank you!
Lynn H., Owner from Collins Auto Repair responded on 04/14/2025 05:17 AM

We appreciate your positive feedback regarding your experience at Collins Auto Repair. It is gratifying to know that our team, particularly Lynn and Jordan, provided you with excellent service and transparent communication throughout the process. Your willingness to recommend our services to others is highly valued, and we remain committed to offering fair pricing and exceptional care to all our clients.


SC
Steve C.
Minnesota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Steve said they always get him right in and get it done.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 04/14/2025 05:17 AM

We appreciate your feedback regarding your experience with our services. It is our goal to provide efficient and timely service to all our customers, and we are pleased to know that we met your expectations. Your continued support is valued, and we look forward to serving you in the future.


KL
Kevin L.
Osage, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Kevin said they are quick, in and out, and they are friendly.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 03/13/2025 04:40 AM

We appreciate your positive feedback regarding your experience at Collins Auto Repair. It is gratifying to hear that you found our service to be efficient and our staff to be friendly. Our commitment to timely service and customer satisfaction is a priority, and it is rewarding to know we met your expectations. Your support is valuable to us.


MK
Mike K.
Albert Lea, MN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Mike said he was hoping they could help him but they felt they couldn't get into it, they didn't have the proper tools for his type of vehicle. Because of his type of vehicle he has had trouble finding places that could work on it elsewhere, as well. He would recommend them because he has used them in the past and they have a good reputation.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 03/13/2025 04:41 AM

We appreciate your feedback and acknowledge the challenges you encountered with the service provided. It is our priority to assist all customers to the best of our abilities, and it is unfortunate that we were not equipped to handle your specific vehicle at this time. Your recommendation means a great deal, especially given your previous experiences with our team. We strive to maintain our reputation for quality service and hope to better serve you in the future. Thank you for your understanding.


SD
Sue D.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Sue said they are always so polite, been going to them for years, very friendly place, she can trust them and likes that.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 03/13/2025 04:41 AM

We appreciate your positive feedback regarding our service. It is gratifying to know that our efforts to maintain a polite and friendly environment have been recognized. Your trust in our establishment over the years is valued, and we remain committed to providing reliable service to our customers. Thank you for your continued loyalty.


DS
Derek S.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Derek said their communication was superb every step of the way, every issue and every detail was covered with prompt calls.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 02/10/2025 04:13 AM

We appreciate your feedback regarding our communication throughout the repair process. It is our commitment to keep our customers informed every step of the way, and we are pleased to know that our efforts have met your expectations. Your acknowledgement of our attention to detail and prompt responses is greatly valued, and we look forward to continuing to provide quality service.


NN
Nancy N.
Minnesota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Nancy said it is wonderful service and she cannot say enough about Lynn and Jordan.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 02/11/2025 05:07 AM

We appreciate your positive feedback regarding our service. It is gratifying to know that Lynn and Jordan made a significant impression during your visit. Our team strives to provide excellent service, and your recognition reinforces our commitment to maintaining high standards. Thank you for taking the time to share your experience. Your support is invaluable to us.


MJ
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Mary Ann J.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
They do a good job and the have respect for their customers
They are good to work with.
Lynn H., Owner from Collins Auto Repair responded on 02/03/2025 05:07 AM

We appreciate your feedback regarding your experience with our services. It is our priority to maintain a cooperative and professional relationship with our customers. Thank you for choosing Collins Auto Repair.


MM
gravatar
Matt M.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
9
Great service
They got me in quick, gave me an estimate and service was great as usual.
Lynn H., Owner from Collins Auto Repair responded on 02/03/2025 05:06 AM

We appreciate your feedback regarding your recent experience with our services. It is gratifying to know that our efficiency and service met your expectations. Your satisfaction is important to us, and we will continue to strive to provide prompt and quality care to all our customers. Thank you for choosing Collins Auto Repair.

Service Coupons and Posts

We appreciate the shout-out! 🎉 At Collins Auto Repair, we believe great service shouldn’t break the bank. 🚗💰 Thanks for trusting us with your ride! Keep those wheels turning! #AffordableAutoCare #ReliabilityMatters
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Thanks for the awesome feedback! We're thrilled to hear you had a great experience with Jordan and our team. We might need to add "pothole dodgeball" to our skills list! 🚗💨 We appreciate your support! #QualityService #CollinsAutoRepair
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We're revved up to hear you think we're reliable and excellent! 🚗💨 At Collins Auto Repair, we strive to keep your wheels turning smoothly. Thank you for your trust in us—keeping you safe on the road is what we love! 🙌 #CollinsAutoRepair #CustomerLove
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Thank you for the kind words! We're thrilled to hear that our communication was as smooth as your engine! 🚗💨 Your support keeps us revved up to provide excellent service every day. See you on your next pit stop! #CollinsAutoRepair #ServiceWithASmile
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Thanks for the stellar review! We're thrilled to know our techs brightened your day while ensuring your ride is ready for another 5,000 miles! 🚗💨 We'll keep those smiles and wheels turning! #CollinsAutoRepair #KeepingYouRolling
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🌟 We're revved up to hear your great feedback! A big shoutout to Jordan for the stellar explanations and to Lynn for the "drive" service! Your engine's in good hands at Collins Auto Repair! 🚗💨 #CustomerCare #GoodVibes
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Thank you for the "wow wonderful" review! We're thrilled to have dazzled you! 🚗✨ Your support fuels our passion (and our tools). Keep those good vibes rolling! #CollinsAutoRepair #AutoMagic
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Thanks for the fantastic review! 🚗💨 Life can be hectic, but we're here to keep you on the road without breaking the bank. Our team is always ready with a smile! 😄 #CollinsAutoRepair #AutoCareExperts
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We love hearing that our dedication shines through! 🔧 Thanks for the kind words about our team's attention and communication. We're here to keep your ride purring like a kitten! 🐱🚗 #CollinsAutoRepair #AutoExperts
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We're revved up by your awesome review! 🚗💨 Friendly service and attention to detail are our driving forces. Thanks for trusting us with your ride! We'll keep the wheels turning smoothly! 🔧😊 #CollinsAutoRepair #CustomerAppreciation
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We’re thrilled to hear you enjoyed working with Jordan & Lynn! 🚗✨ They must be doing something right—maybe it’s their secret sauce? Or just extra elbow grease! 😂 Thanks for the shoutout! #CollinsAutoRepair #TeamworkMakesTheDreamWork
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Thank you for the fantastic review! ?? Our team is always ready to rev up your ride and get you back on the road. Lynn and the crew appreciate your trust! Remember, we’ve got the tools to tackle any challenge. ?️ #CollinsAutoRepair #DrivenByExcellence
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