Had a problem with my brakes. They diagnosed it when no one else could. Extremely happy and will recommend to all my friends and family.
Recommended
AT
Alex T.
Waterloo, IL
07/13/2016
Idiots
We told them what the problem was with the car and showed them the warrenty. We were told it was going to take two hours to fix. 48 hours later they give us the car back with No change to the problem. Thanks for wasting three days.
Went in that day and had tire filled with air and technician recommended I have it looked at. Got in next day and my road hazard warranty was honored and I didn't have to pay anything for the service.
I want to thank the staff at Columbia Firestone for their great service. As always they came through for me when my car needed service. I will tell my friends and family when they need tires or service Columbia Firestone is the place to go.
My tire losing air is under review until my next low tire signal lights up indicating low air pressure. Then we will have true information as to why the tire is losing pressure, since it does not have a nail in it.
Although my car isn't fixed because unable to replicate the problem, they seem to be honest and not just throw parts on your car that you don't need. Awesome customer service!
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