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Columbia Firestone

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(136 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Contact
(618) 281-6900

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
250 Columbia Center Columbia, IL 62236-2538
Columbia Firestone's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(136 Reviews)

SM
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Steve M.
Columbia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016
Great service
Had a problem with my brakes. They diagnosed it when no one else could. Extremely happy and will recommend to all my friends and family.
Recommended

AT
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Alex T.
Waterloo, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/13/2016
Idiots
We told them what the problem was with the car and showed them the warrenty. We were told it was going to take two hours to fix. 48 hours later they give us the car back with No change to the problem. Thanks for wasting three days.
Not Recommended

TC
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TAMMY C.
Columbia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2014
verified customerVerified Customer
Good Customer Service
I always have great customer service here.
Recommended

GG
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GARY G.
Columbia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2014
verified customerVerified Customer
Convenient, trustworthy, and courteous
I have relied upon Columbia Firestone for many years for all my vehicles.
Recommended

DS
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DEBBIE S.
Millstadt, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2014
verified customerVerified Customer
Trust these guys!
Best place I've ever taken my vehicle! Don't try to push other services/repairs, they treat me great, and they take the time to explain things.
Recommended

PB
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PATRICE B.
Columbia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2014
verified customerVerified Customer
Knights in shining armor
On my way to work, something went flying off my tire. I stopped at Firestone and they took care of it right away. Thank you!
Recommended

JC
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JOE C.
Columbia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2014
verified customerVerified Customer
quick
quick, excellent service, as always
Recommended

KD
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KATHY D.
Columbia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2014
verified customerVerified Customer
customer service
they were very courteous and punctual even though there was no problem to be fixed.
Recommended

JA
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JULIE A.
Columbia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2014
verified customerVerified Customer
Customer Service
Excellent customer service.
Recommended

KS
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KATHY S.
Waterloo, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2014
verified customerVerified Customer
Always very helpful and courteous.
They get the work finished in a timely manner. Just a great team of persons to keep my car running in tip top shape. Thanks.
Recommended

NW
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NORMAN/KAREN W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2014
verified customerVerified Customer
Honored warrenty-Fixed next day
Went in that day and had tire filled with air and technician recommended I have it looked at. Got in next day and my road hazard warranty was honored and I didn't have to pay anything for the service.
Recommended

KC
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KEVIN C.
Millstadt, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2014
verified customerVerified Customer
Columbia Firestone Service
I want to thank the staff at Columbia Firestone for their great service. As always they came through for me when my car needed service. I will tell my friends and family when they need tires or service Columbia Firestone is the place to go.
Recommended

JF
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JOYCE F.
Columbia, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2014
verified customerVerified Customer
Friendly and helpful employees
My tire losing air is under review until my next low tire signal lights up indicating low air pressure. Then we will have true information as to why the tire is losing pressure, since it does not have a nail in it.
Recommended

LJ
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LINDA J.
Waterloo, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2014
verified customerVerified Customer
Great service and honesty!
Although my car isn't fixed because unable to replicate the problem, they seem to be honest and not just throw parts on your car that you don't need. Awesome customer service!
Recommended

RS
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ROGER/CATHY S.
Columbia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2014
verified customerVerified Customer
Tire repair
We were pleased that the tire was fixed even though your schedule was busy,.
Thanks
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