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Columbus Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(571 Reviews)
71
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Score Details

5 stars
81%
4 stars
12%
3 stars
3%
2 stars
2%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
2.0
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

Columbus Hyundai is conveniently located in Columbus, MS. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Columbus Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Columbus Hyundai is conveniently located in Columbus, MS. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Columbus Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(662) 328-5464
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
150 Hwy 12 East Columbus, MS 39702
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(571 Reviews)
Write a Review
Recent Reviews
TH
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Tara H.
Starkville, MS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/08/2023
0
Category: Service
Poor
Just had my oil changed.... why is my car still saying low oil life and why don't y'all ever answer the freaking phone!!!!???? PISSED
DW
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Diane W.
West Point, MS
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Good experience
Service was within expected time period. Courteous and efficient staff.
Verified Customer
Columbus, MS
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Recommend Columbus Hyundai
I bought a new Santa Fe from Columbus Hyundai in 2020. I have had routine service there (3) times. I would recommend them because their maintenance department is so polite, kind and accommodating.
Verified Customer
Caledonia, MS
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Love
Love my car and I love the free oil services for up to 30,000 miles . I wish the dealership was open on weekends for oils changes but I also get no one wants to work weekends!!!
Verified Customer
Columbus, MS
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Just the way you like a service visit to go, very friendly staff, nice atmosphere great service from good people!
Just the way you like a service visit to go, very friendly staff, nice atmosphere great service from good people!
JS
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Johnny S.
Pickensville, AL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Awesome!
Good Folks and Great Service!
ML
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Melinda L.
Eupora, MS
2021 Hyundai Palisade
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/31/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Wait
Everthing was good except the long wait after I drive an hour to get there.
SM
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Samuel M.
Fayette, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Yes
Thought part for car should have lasted more than 21000 miles.
Verified Customer
Columbus, MS
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Sonata
Hyundai has a serious oil consumption. I have an 2015 sonata with 117000 plus miles and my car is consuming oil at a rate of quart of oil every 1200 to 1500 miles . That’s not normal at all . Needs to be addressed or Hyundai is fixing to lose a lot of customers
RA
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Rosean A.
Columbus, MS
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good Service
I am always pleased with the service I receive at Columbus Hyundai. The service department is fast, efficient, and qualified in taking care of my vehicle. Thanks so much for taking care of my vehicle.
Verified Customer
West Point, MS
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
They were courteous and professional
Very professiona people and trustworthy
Verified Customer
Carrollton, AL
2020 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/11/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Service review
I was pleased with my service experience at Columbus Hyundai
Verified Customer
Columbus, MS
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great dealership
I’ve enjoyed dealing with Columbus Hyundai great service and deals
Verified Customer
Caledonia, MS
2020 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/21/2021
Service Type: Repair
verified customerVerified Customer
1
Category: Service
Leaves a lot to be desired
The check engine light recently came on in our 2020 Sonata. We called, made an appointment, and had to drop the car after hours because they do not have a loaner vehicle. They did not call when the service was complete, so I called to ask about the status of the car and they said the light wasn't on when they started it. We went to pick it up and the lady at the desk told me that the light wasn't on after they performed a computer update. All they did was reset the computer. The light reappeared the next day. We dropped the car off a second time. Still no call with an update. I called asking about the car and was informed they had to order a part and it would take a few days. This was Friday 1 Oct. I called on Tuesday 12 Oct asking about the part. I could hear the people in the background asking numerous questions and looking for the part. She came back on the phone and asked if it was sensor. They proceeded to tell me it only had my last name on it and no number to call. I feel this is poor management. Who orders parts and doesn't mark who the part is for? Then I tried to schedule the appointment to have the part replaced and couldn't get an appointment for another week. So long story short, I will be without a car or a loaner for three full days for a part that I'm sure takes less than 30 minutes to change. The Columbus Hyundai Service department leaves a lot to be desired.
RJ
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Ryan J.
Caledonia, MS
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/18/2021
2
Category: Service
Love the car, but the service department leaves a lot to be desired.
The check engine light recently came on in our 2020 Sonata. We called, made an appointment, and had to drop the car after hours because they do not have a loaner vehicle. They did not call when the service was complete, so I called to ask about the status of the car and they said the light wasn't on when they started it. We went to pick it up and the lady at the desk told me that the light wasn't on after they performed a computer update. All they did was reset the computer. The light reappeared the next day. We dropped the car off a second time. Still no call with an update. I called asking about the car and was informed they had to order a part and it would take a few days. This was Friday 1 Oct. I called on Tuesday 12 Oct asking about the part. I could hear the people in the background asking numerous questions and looking for the part. She came back on the phone and asked if it was sensor. They proceeded to tell me it only had my last name on it and no number to call. I feel this is poor management. Who orders parts and doesn't mark who the part is for? Then I tried to schedule the appointment to have the part replaced and couldn't get an appointment for another week. Dropped the car off to have the part replaced and didn't get a call saying the service was complete. So long story short, I am without a car or a loaner for three full days for a part that I'm sure takes less than 30 minutes to change. The Columbus Hyundai Service department leaves a lot to be desired.
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