Business Solutions
English Español
SureCritic / Concord Auto Repair Service
business image

Concord Auto Repair Service

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(373 Reviews)
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
87%
4 stars
6%
3 stars
<1%
2 stars
1%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(440) 352-9966
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
9862 Johnnycake Ridge Rd Mentor, OH 44060-6730
Get Directions
Concord Auto Repair Service's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(373 Reviews)
Write a Review
Recent Reviews
JJ
gravatar
JOHN J.
Mentor, OH
Toyota RAV4
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/04/2021
verified customerVerified Customer
Time in and out.
Never knew I had two burned out plate light. They did a light inspection and found them.
Recommended
KV
gravatar
KENNETH V.
Mentor, OH
Dodge Dart
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2020
verified customerVerified Customer
Eric the manager is excellent.
Eric is organized, easy to communicate with and they keep me informed about what’s needed and what options I have.
Recommended
CW
gravatar
CAPTAIN W.
Painesville, OH
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2020
verified customerVerified Customer
great deal and service
thank you for getting me a great deal on tires for my 2014 dodge Ram 1500. excellent service, installed and mounted while I waited in your clean waiting room. thank you, mw
Recommended
TK
gravatar
TERRY K.
Mentor, OH
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
verified customerVerified Customer
Very helpful
I was not scheduled for an appointment but had a re-occurring problem with tire air pressure and was helped immediately when I arrived and was able to wait for repairs to be done.
Recommended
JJ
gravatar
JOHN J.
Mentor, OH
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/04/2020
verified customerVerified Customer
Quick and great price
Corey and the crew did a awesome job
Recommended
JS
gravatar
JIM S.
Mentor, OH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
verified customerVerified Customer
The Best
Can always count on honestly, dedicated, affordable and quality service.
Recommended
Verified Customer
Painesville, OH
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
verified customerVerified Customer
Conscientious and friendly
Do their best to work with customer's schedule.
Recommended
SS
gravatar
STEVE / LYNN S.
Mentor, OH
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
verified customerVerified Customer
Friendly staff and efficient
Service was preformed on time and the vehicle was cleaned and sanitized when returned. Nice to know that they are taking these steps to help us all stay safe
Recommended
Verified Customer
Concord, OH
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020
verified customerVerified Customer
Thanks for being honest!
Brought two vehicles in for various reasons. Upon inspection, some repairs were not necessary. Thank you for the honesty. We’ll be back.
Recommended
DG
gravatar
DAVE G.
Painesville, OH
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
verified customerVerified Customer
Excellent Service....As Usual
I have been using Concord Auto Repair for well over 10 years. Steve runs an amazing shop. He and his team are honest, fairly priced and always stand behind their work. This is the only place that I’ll take my vehicles to for service.
Recommended
JJ
gravatar
JOHN J.
Mentor, OH
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/04/2020
verified customerVerified Customer
Quick service
Corey and the guys got my son’s truck in and out right on time.
Recommended
GT
gravatar
GARY T.
Concord, OH
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020
verified customerVerified Customer
Great Place to get your vehicle repaired!
Eric and Steve always take care of the problems with the cars.
Just replaced the battery. Great Work. I will refer freinds and family.
Recommended
LZ
gravatar
LAURA/CHAD Z.
Painesville, OH
Honda Civic Sdn
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2020
verified customerVerified Customer
Downhill!
I used to love and trust the place. Now it is completely overpriced and they don’t know what they are doing. Supposedly fixed it, but then car didn’t start again over the weekend. I would not recommend going there. Will not be back!
Not Recommended
MH
gravatar
MATTHEW H.
Painesville, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
verified customerVerified Customer
Five stars
They are always helpful and explain the issue in detail.
Recommended
TK
gravatar
TERRY K.
Mentor, OH
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2020
verified customerVerified Customer
Concord Auto Repair Service Knows Me
I brought my car back because of a re-occurring problem. It was fixed and I was not charged. That was a great surprise!
Recommended
Displaying Review 1 - 15 of 373 in total
Businesses Near You
Vehicles Unlimited
91
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,238 Reviews)
M&B Auto Care
96
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(478 Reviews)
Confident Tire & Automotive Service
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,264 Reviews)
Action - Euclid
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 Reviews)
Masterworks Automotive
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(913 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.