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SureCritic / Consaul Auto Care
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Consaul Auto Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(466 Reviews)
100
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Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(518) 456-7020
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
252 Consaul Rd Albany, NY 12205-3625
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Consaul Auto Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(466 Reviews)
Write a Review
Recent Reviews
GT
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G T.
Watervliet, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2024
10
Great place
I am a first time customer. My Tahoe was making a noise when turning. Could have told me pretty much anything. A $300 repair took care of it. Nice to deal with reliable and honest people. Recommend them all for sure.
MM
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MIKE M.
Schenectady, NY
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2023
verified customerVerified Customer
10
Consaul Auto Care Is The Best!
The outstanding service that I received was above and beyond. I cannot thank Chuck and Debbie enough. A Five Star rating is well deserved.
JH
James H.
Schenectady, NY
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2023
verified customerVerified Customer
Category: Service
James said the person explained everything in detail. He was perfectly honest and very, very detailed. This is an excellent place with excellent service.
Recommended
KL
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KEN & PEGGY L.
Schenectady, NY
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2023
verified customerVerified Customer
10
Great service
We’ve been having our cars serviced there for many years and are always pleased with their work!
Deb and Chuck from Consaul Auto Care responded on 07/12/2023 07:33 AM

We really appreciate your loyalty and your kind words, Ken & Peggy. We are glad you have been satisfied with the service you have received from us over the years and we look forward to continuing to meet your needs.

AK
Aidan K.
Schenectady, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2023
verified customerVerified Customer
Category: Service
Aidan said there were no problems. He scheduled an oil change he didn't need and they pointed it out to him to save him some money. It seemed to him like they were not taking advantage.
Recommended
Deb and Chuck from Consaul Auto Care responded on 07/17/2023 04:55 AM

Thank you.

MC
Marianne C.
Albany, NY
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2023
verified customerVerified Customer
Category: Service
Marianne said they were wonderful. She said she's been a customer for years and she is very satisfied with their service. She added that she tells everybody about them.
Recommended
Deb and Chuck from Consaul Auto Care responded on 07/10/2023 06:17 AM

Thank you

MM
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MIKE M.
Schenectady, NY
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2023
verified customerVerified Customer
10
Saved Again By Consaul Auto Care
As always, Consaul Auto Care was able to address all of my auto needs in a very timely manner. I could not ask for anything more. A+++
Deb and Chuck from Consaul Auto Care responded on 06/28/2023 05:00 AM

Thank you for your wonderful feedback, Mike! We're so glad that we were able to meet all of your auto needs and that you are pleased. Your satisfaction is our priority, and we look forward to being of service in the future.

RR
Rachel R.
Albany, NY
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2023
verified customerVerified Customer
Category: Service
Rachel said they have a good relationship with them.
Recommended
Deb and Chuck from Consaul Auto Care responded on 06/28/2023 05:06 AM

Thank you.

RB
Rebecca B.
Albany, NY
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2023
verified customerVerified Customer
Category: Service
Rebecca said that they are a small, friendly business that communicated effectively and took care of her in a timely manner.
Recommended
BF
Brian F.
Schenectady, NY
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2023
verified customerVerified Customer
Category: Service
Brian said he had complete satisfaction.
Recommended
Deb and Chuck from Consaul Auto Care responded on 06/18/2023 04:06 AM

Thank you 

GM
Gordon M.
Schenectady, NY
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2023
verified customerVerified Customer
Category: Service
Spoke with Carrie. She said it is a very easy in and out, quick turnaround time and the prices are reasonable. She said she has always had a good experience and will continue to take her vehicle there.
Recommended
Deb and Chuck from Consaul Auto Care responded on 06/18/2023 04:07 AM

Thank you

MD
Mike D.
Albany, NY
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2023
verified customerVerified Customer
Category: Service
Mike said he drops it off. They do what he asked them to do, and he picks it up.
Recommended
Deb and Chuck from Consaul Auto Care responded on 06/18/2023 04:08 AM

Thank you

GE
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GARY & KAREN E.
Schenectady, NY
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2023
verified customerVerified Customer
10
Deb and Chuck are the Best
I have been bringing all mine and my husbands vehicles to Consaul Auto for years now, I wouldn't bring them to anyone else. They are very good at what they do and I am always happy with our vehicles when we pick them up.
Deb and Chuck from Consaul Auto Care responded on 06/14/2023 11:44 AM

We truly appreciate your loyalty and are glad to hear you are always happy with our services. We strive to meet your expectations and we are glad we can continue to do so through the years.

JK
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John K.
Albany, NY
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2023
verified customerVerified Customer
10
Always complete workmanship.
Consaul Auto continues to provide great service work. None finer, IMO.
Deb and Chuck from Consaul Auto Care responded on 06/07/2023 04:56 AM

Thank you.

SM
Sean M.
Albany, NY
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customerVerified Customer
Category: Service
Sean said they are easy to work with, have fair prices, and did a good job.
Recommended
Deb and Chuck from Consaul Auto Care responded on 05/11/2023 12:41 PM

Thank you.

Displaying Review 1 - 15 of 466 in total
Service Coupons and Posts
Thank you for your trust and loyalty, Gary & Karen! We're so glad you're always happy with your vehicles when you pick them up. ? #ConsaulAutoCare #Albany ???
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Thanks for the great review, Mike! ? We're glad we could take care of all your auto needs. #ConsaulAutoCare #Albany ?
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Thanks for the kind words, John! ? We're so glad you're happy with our service! #ConsaulAutoCare #Albany
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