Business Solutions
English Español
SureCritic / Hyundai Dealer / Courtesy Hyundai of Tampa
business image

Courtesy Hyundai of Tampa

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7,794 Reviews)
56
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
79%
4 stars
9%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
536
Total ReScores™
4.9
ReScore™ Average
56
Net Promoter Score ®

Business Details

About

Courtesy Hyundai is conveniently located in Tampa, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Courtesy Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Courtesy Hyundai is conveniently located in Tampa, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Courtesy Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(813) 870-3333
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3810 W. Hillsborough Ave. Tampa, FL 33614
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7,794 Reviews)
Write a Review
Recent Reviews
KT
gravatar
ken t.
Sun City Center, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/11/2025
2
Category: Service
service
Why have an appointment if its going to take three hours to get service done, I arrived at 730 and was informed my 730 appointments would be three hours to change oil, cabin filter and rotate tires and it doesn't include all the things that are supposed to be looked at.
SM
gravatar
SAMUEL M.
Lakeland, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/30/2025
0
Category: Service
Frauds
Terrible, your finance department are liars. The lenders have not fund the vehicle because they want more proof of residence which I already provided but the dealer won't let me return the vehicle and get my truck back. They told me they sold the truck at auction which if they did was illegal because they have not paid off my loan. They just consistently lie about everything and it's like it's part of their culture, at least the ones I dealt with. Mina is the worst but it starts at the top because when your employee lies to your customer and you condone it you are just as guilty as your employee. I am hoping they can make it right so I can rewrite this review.
Brenden, there is no transparency, integrity, nor honesty at your dealership from my experience. When someone lies to you and goes behind your back and calls the lender to provide your personal information that you did not authorize that is fraudulent and deceptive. You called me and I explained what happened but you said since the deal was funded there was nothing you can do but before the deal was funded I asked to return the car and I spoke with the lender and they said if you call them to cancel the contract that they will be happy to. They have our conversations recorded with dates and times. Brenden, you can make it right by calling them and telling them the truth on what your employee did. Please cancel my contract. Here is a picture of my truck on their lot they are now selling for $31,900 and Mina told me that they sold at auction.
DP
gravatar
Deborah P.
Tampa, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/07/2024
0
Category: Service
Go somewhere else for service
Dropped my car off October 2nd, Wednesday 8 AM because I was flying out for work and wouldn’t be back until Friday afternoon which gave the service department plenty of time to work on my car. When I dropped it off with my boyfriend (who was a mechanic for Honda for 18 years), I told Rolando that the car is hesitating when it goes from reverse to drive, let him know that the GPS only works 20% of the time and that I wanted an oil change. No call from Rolando Wednesday or Thursday and Friday morning I emailed him (as he said that was the preferred method of communication)…No response. I get home Friday afternoon and call. Left messages for Rolando and his supervisor, no response. Saturday called, no response. Left messages for the supervisor, no response. I get to the dealership at 4PM on Saturday afternoon, get in front of the supervisor (last name is Medina) who says I got your messages from yesterday and today but I’ve been too busy to respond. Mind you there was no one in service at that time and the bay doors were closed. I tell him I want my car. He comes back and says that the 2021 Hyundai Kona has a known issue of a fuse and alternator issue but that my battery test failed so that needs to be replaced first. I was about to say we’ll replace the battery but I realize that the known alternator issue may be killing my battery. Regardless, they didn’t call me, they didn’t even try to work on the stalling issue, they didn’t change my oil nor did Rolando, who was conveniently on vacation write up the GPS issue. They had my car 4 full days! I do not recommend this service department. I have bought 3 Hyundai cars and I plan to buy more in the future but I will not take them here for service and neither should you!
HP
gravatar
Himanshu P.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2024
10
Category: Service
It was a great experience
We Had a great experience at the Hyundai dealership in Tampa with Valeria. She found me a car that was exactly what I was looking for. Thank you
RM
gravatar
Rixar M.
Zephyrhills, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/06/2023
2
Category: Service
☘️ Irish Honey Badger - repossession Courtesy Hyundai Tampa, FL - KMHD84LF7JU646112 VIN 2018 Hyundai Elantra ~ Fraud mileage to begin -> Be Aware and Advised.
☘️ Irish Honey Badger - repossession Courtesy Hyundai Tampa, FL - KMHD84LF7JU646112 VIN 2018 Hyundai Elantra ~ Fraud mileage to begin -> Be Aware and Advised.
RM
gravatar
Rixar13 M.
Zephyrhills, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/06/2023
0
Category: Service
☘️ Irish Honey Badger - repossession Courtesy Hyundai Tampa, FL - KMHD84LF7JU646112 VIN 2018 Hyundai Elantra ~ Fraud mileage to begin -> Be Aware and Advised.
☘️ Irish Honey Badger - repossession Courtesy Hyundai Tampa, FL - KMHD84LF7JU646112 VIN 2018 Hyundai Elantra ~ Fraud mileage to begin -> Be Aware and Advised.
RM
gravatar
RIXAR M.
Zephyrhills, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/06/2023
0
Category: Service
☘️ Irish Honey Badger - repossession Courtesy Hyundai Tampa, FL - KMHD84LF7JU646112 VIN 2018 Hyundai Elantra ~ Fraud mileage to begin -> Be Aware and Advised.
☘️ Irish Honey Badger - repossession Courtesy Hyundai Tampa, FL - KMHD84LF7JU646112 VIN 2018 Hyundai Elantra ~ Fraud mileage to begin -> Be Aware and Advised.
LB
gravatar
Lady Rose B.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2023
8
Category: Service
Quick Service
Juan Ramirez and Elliot were superb. Highly recommended.
LB
gravatar
Lady Rose B.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2023
8
Category: Service
Quick Service
Juan Ramirez and Elliot were superb. Highly recommended.
LB
gravatar
Lady Rose B.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2023
9
Category: Service
Quick Service
The sales staff Juan Ramirez and Elliot have been very helpful. Recommended service indeed!
RM
gravatar
Rixar M.
Zephyrhills, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/12/2023
0
Category: Service
0 - ZERO Rating
Irish Honey Badger - 0 - ZERO Rating ~ Charles Corcoran sold me a used car he claimed was new. It was a DEMO with higher mileage than he claimed on paper. The reason for my reexamination is to warn any customers to be advised of this dealership and sales person. I urge all to follow up with other sales merchant's.
YA
gravatar
Y A.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2023
10
Category: Service
Jordan's 5 star service
Thanks to Jordan at Courtesy Hyundai for stepping up and helping me with a maintenance appointment. His rapid service and attention to detail made the visit easy and pleasant.
YA
gravatar
Y A.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2023
10
Category: Service
Jordan's 5 star service
Thanks to Jordan at Courtesy Hyundai for stepping up and helping me with a maintenance appointment. His rapid service and attention to detail made the visit easy and pleasant.
AV
gravatar
Alberto V.
San Antonio, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2023
10
Category: Service
Great Place to have my 2020 Santa Fe maintained.
I've been going to Courtesy Hyundai on Hillsborough Ave. since 2007. I am now on my second Hyundai Santa Fe and both were taken care of there. I am very well taken care of by my service advisor Ben Rivera who checks me in and keeps me in the loop throughout the Maintenace process. Ben Rivera also gave me great advice when it was time to trade in my Old Santa Fe and I am very happy with my 2020 Santa Fe. Ben Rivera has been a great service advisor and answers all my questions to my satisfaction. Thank You Ben!!
BH
gravatar
Bobbie H.
Tampa, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/03/2022
0
Category: Service
Horrible
This place is a rip off. I bought a car in Feb 2022 and the car had 14599 miles. I took it back today for an oil change and guess what 2 tires were dry rotted. I have only put 1500 miles on the car they sold a car with bad tires. Stay away from this company.
Businesses Near You
Morrison's Discount Auto Repair
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(335 Reviews)
Rennen Imports
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,434 Reviews)
Lou's Total Car Care
89
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,179 Reviews)
Paul's Auto & Collision
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(12 Reviews)
Quality Value Automotive Repair
33
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(194 Reviews)
Vehicle Reviews
vehicle image
2025 Elantra
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(17)
vehicle image
2025 Elantra Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2025 Elantra N
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(3)
vehicle image
2025 IONIQ 5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(2)
vehicle image
2025 IONIQ 5 N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(5)
vehicle image
2025 IONIQ 6
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5)
vehicle image
2025 Kona
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(28)
vehicle image
2025 Kona Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2025 Palisade
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(53)
vehicle image
2025 Santa Cruz
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(18)
vehicle image
2025 Santa Fe
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(27)
vehicle image
2025 Santa Fe Hybrid
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(12)
vehicle image
2025 Sonata
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(9)
vehicle image
2025 Sonata Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3)
vehicle image
2025 Tucson
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(65)
vehicle image
2025 Tucson Hybrid
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(31)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.