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Crown Point Auto Repair & Restoration

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(478 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
73
Net Promoter Score ®

Business Details

About

We are family owned, honest and hard working. We will go the extra mile to inform you of the best choices for your vehicle’s repair or maintenance. We offer free loaner vehicles, free local towing, and 24 hour vehicle drop off service. Pick up and drop off service of your vehicle from your home or office is also available. We are family owned, honest and hard working. We will go the extra mile to inform you of the best choices for your vehicle’s repair or maintenance. We offer free loaner vehicles, free local towing, and 24 hour vehicle drop off service. Pick up and drop off service of your vehicle from your home or office is also available.

Categories
Auto Repair, Transmission Repair, Collision Repair
Contact
(219) 663-1847

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1510 N Main St Building A Crown Point, IN 46307
Crown Point Auto Repair & Restoration's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(478 Reviews)

DD
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DAVID D.
Crown Point, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2023
verified customerVerified Customer
10
Running strong
Crown Point Auto helps us keep our 2011 Ford Edge running strong. The regular maintenance performed at their shop is outstanding and reliable

HS
Hailey S.
Cedar Lake, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2023
verified customerVerified Customer
Category: Service
Hailey said they were really efficient, the vehicle was done on time and it went smoothly.
Recommended

JM
Javier M.
Aroma Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2023
verified customerVerified Customer
Category: Service
Javier said they had friendly people and the job was done pretty quickly.
Recommended

MH
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MALIK H.
Merrillville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2023
verified customerVerified Customer
10
The best!
The service was GREAT! They fixed my car in one day and their communication and hospitality was outstanding. I will be recommending family and friends to this shop!

SC
Shaniah C.
Crown Point, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/06/2023
verified customerVerified Customer
Category: Service
Shaniah said all her tires were completely flat. Here vehicle was not there for that long.
Not Recommended

Verified Customer
Merrillville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2023
verified customerVerified Customer
10
Repairs and Maintenance on my 2003 Buick La Sabre
I had a coupon for $50 off a Fall Readiness Service and was able to make an appointment for the next day. They did a complete inspection of my car and I was called and given a list of items that should be done immediately and a list of what I can expect would be needed in the future. My car was done when promised. I did not have ride to get it, and they offered to come get me. Instead of the $50 off, they gave me 10% off the whole order, which saved me more money. My final bill was exactly what was quoted.
Bill and Cari were very helpful and friendly. Bill took the time to discuss work I need done on my other vehicle, and Cari came to get me.
I tried Crown Point Auto Repair because they are a locally owned business and was extremely satisfied.

CS
Canddi S.
Valparaiso, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2023
verified customerVerified Customer
Category: Service
Canddi said it was a bit untimely, but other than that, the service was good, and she appreciated the honesty.
Recommended

MC
Monica C.
Crown Point, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2023
verified customerVerified Customer
Category: Service
Monica said it was quick, didn't give her any issues. Straightforward.
Recommended

TC
Terry C.
Crown Point, IN
Ford Pickup
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/30/2023
verified customerVerified Customer
Category: Service
Terry said this was the worst experience he's had. He paid him $1200 to analyze it, he did a terrible job and had to do it again because it was not the problem he thought. He should have known from the beginning what the issue was. He should have told him that it was the codes and he would have been fine with his explanation, but he didn't.
Not Recommended

Verified Customer
Gary, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2023
verified customerVerified Customer
10
Staff was very professional and knowledgeable when it came to
The staff was very professional and knowledgeable when it came to my vehicle. They found the problem when other shops could not.

GC
Gerald C.
Saint John, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2023
verified customerVerified Customer
Category: Service
Gerald said they did a good job at a reasonable price.
Recommended

CK
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CHARLIE K.
Crown Point, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2023
verified customerVerified Customer
10
Very pleasant
You took the time to find the problem with my car. It now is running great. You have earned my business. Everyone that works there were polite and professional.
THANK YOU.

BG
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BRIAN G.
Crown Point, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/20/2023
verified customerVerified Customer
8
Coolant Flush needed - Allowed me to bring in my own fluids to service my vehicle
They will have my repeat business because this is the only place that allowed me to bring in my own coolant flush designed for my car. Most service shops will use a universal coolant, but i like to use what's specified for my vehicle. So, I really appreciated the fact that I could bring mine in. I thought I'd get back my car a bit sooner than the end of the day since I dropped it off in the morning. But, I was no rush so that was fine for me. I will certainly recommend people to bring their vehicle here for maintenance purposes. Also, it was a fair price too. Lastly, they have a new feature where you can access your service history online for whenever you want to see what was serviced at this shop. This place is making great strides to do as much as for their customer as they can do so. Try them out.

DT
Dan T.
Crown Point, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2023
verified customerVerified Customer
Category: Service
Dan said everything was good.
Recommended

GF
Garrett F.
Crown Point, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2023
verified customerVerified Customer
Category: Service
Garrett said it was in and out. Friendly.
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