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Cruz Group Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(24 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
<1%
3 stars
<1%
2 stars
4%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Auto Repair, Tire Sales and Repair, Diesel Services
Contact
(831) 288-0292
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
9:00 AM - 3:00 PM
* Pacific Time (Us & Canada)
1931 Freedom Blvd Freedom, CA 95018
Get Directions
Cruz Group Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(24 Reviews)
Write a Review
Recent Reviews
RF
Rebecca F.
Watsonville, CA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
Category: Service
Rebecca said they're always friendly and they treat her right, everything was superb there. She's been there before and they always treat her great, they've been great about things. They're polite to her, and they've been really nice and courteous. She really enjoys the managers, they're nice people there. She has recommended them.
Recommended
GW
Gabe W.
Watsonville, CA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Gabe said he only goes to them. He was having some really bad problems with his vehicle last year and they've been great ever since. They're wonderful whenever he goes there. They're on top of it and with responding to his calls. He has recommended them.
Recommended
RC
Rickey C.
Morgan Hill, CA
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Rickey said they are super fast, friendly, professional and efficient.
Recommended
CB
Christopher B.
Watsonville, CA
GMC Canyon
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Christopher said they didn't tell him in advance the check engine light was on. They ran a diagnostic and the vehicle failed. He said he was charged $75.
Recommended
MT
Misty T.
Watsonville, CA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Misty said the guys there are really nice and really fair, and she doesn't feel like she gets cheated there. She really trusts them, they're really honest, their price is fair, and they communicate with her about what's going on. She recently recommended them.
Recommended
RE
Ricardo E.
Freedom, CA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Ricardo said the service was good and quick.
Recommended
JG
Julie G.
Watsonville, CA
Acura ILX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
Category: Service
Julie said she had great, thorough, fast service. They had great customer service.
Recommended
JD
Jesus D.
Aromas, CA
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Jesus said it went great.
Recommended
RR
Ruben R.
California
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
Category: Service
Ruben said they helped him quickly.
Recommended
CP
Cristian P.
Watsonville, CA
Mercedes-Benz G500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
Category: Service
Cristian said there were no vehicles, no wait, and it was really quick. He added it was really clean, the employees are really nice and they are doing a good job.
Recommended
JW
Jon W.
Watsonville, CA
Chevrolet Bolt EV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
Category: Service
Jon said it was extraordinary. He said he was very, very happy with the business. He added the business is rather new but they kept some of the employees from the previous business including Joe and he was very pleased to see him, as he is outstanding.
Recommended
JC
Juan C.
Watsonville, CA
Volkswagen Touareg
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
Category: Service
Spoke with Mariana. She said they did a good job, and they were friendly. She said they acted as if they have known them for a long time.
Recommended
AB
Avery B.
Freedom, CA
Jeep CJ5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
Category: Service
Avery said they've always been good to him.
Recommended
Verified Customer
Watsonville, CA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
verified customerVerified Customer
10
As always it was great
I really appreciate how quickly this shop responds to my repair needs. They stay in touch throughout the process and always point out potential other problems with the vehice.
MB
Matthew B.
Aptos, CA
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
Category: Service
Matthew said they do a good job, he is happy with the service.
Recommended
Displaying Review 1 - 15 of 24 in total
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