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C&S Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,111 Reviews)
70
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
75
Total ReScores
4.9
ReScore Average
70
Net Promoter Score ®

Business Details

About

C&S Hyundai is located in Waterloo, IA, and is easy driving distance from Iowa City, Dubuque, Marion, Coralville, Des Moines, and the Quad Cities. Come see our newly remolded facility! Call us today to schedule a service appointment. C&S Hyundai is located in Waterloo, IA, and is easy driving distance from Iowa City, Dubuque, Marion, Coralville, Des Moines, and the Quad Cities. Come see our newly remolded facility! Call us today to schedule a service appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(319) 291-7321

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
812 Washington Street Waterloo, IA 50702
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,111 Reviews)

PP
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PHILIP P.
Cedar Falls, IA
2019 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2023
verified customerVerified Customer
10
Category: Service
Excellent customer service
Excellent staff. Very nice people

CD
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CRAIG D.
Waterloo, IA
2020 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2023
verified customerVerified Customer
10
Category: Service
Easy Visit
I was in for scheduled maintenance. The service was performed efficiently while I was comfortably reading a novel in the waiting area. The coffee was actually pretty good.

Verified Customer
Waterloo, IA
2023 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2023
verified customerVerified Customer
10
Category: Service
Tire repair
I went to C&S for a tire issue. They handled it in a timely professional manner. I was very satisfied.

DS
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DENNIS S.
Atkins, IA
2023 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2023
verified customerVerified Customer
10
Category: Service
New vehicle came from factory and air conditioning would not work.
Dealer's Service department had to repair a problem with my new vehicle. The
car came from the factory with a refrigerant leak, where a tube assembly attaches onto the condenser. There was an improperly installed o-ring, that allowed refrigerant to leak out of system. As a result, the cars air conditioning system wouldn't work. It took two trips to the dealership to get issue resolved, under warranty. First trip was for service department to diagnose and find leak. Factory o-rings had to be ordered, and issue was resolved on second trip. I had 250 miles and 10 hours of my own time in getting issue resolved. Hyundai would not compensate me for this. It was a problem caused by improper assembly and testing at factory! The service department did a nice job in repairing the problem. The removal and assembly, to replace the o-rings, was in a very hard to reach spot.

Verified Customer
Fayette, IA
2011 SANTA FE
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/20/2023
verified customerVerified Customer
1
Category: Service
Lug nuts not tightened
Lug nuts were not tightened. Lost two on the way home. Was supposed to have the tires rotated, not sure it happened.

MH
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MAYA H.
Postville, IA
2014 ELANTRA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2023
verified customerVerified Customer
8
Category: Service
Very well
I got to the dealership, they took my car right away and called me right when it was done! Everyone was super nice, and helped me with any questions I had!

SM
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SHARON M.
Waterloo, IA
2020 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2023
verified customerVerified Customer
10
Category: Service
Always top service
A quickly scheduled appt via the app, friendly staff, work done right with explanation when needed.

CA
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CAITLIN A.
Hudson, IA
2022 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2023
verified customerVerified Customer
10
Category: Service
Repairs
I had a great experience @ C&S. They were so helpful, quick & nice! Sam and the rest of the team made a very stressful experience 100x easier and I’m so appreciative!

TL
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TERRY L.
Riceville, IA
2021 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2023
verified customerVerified Customer
10
Category: Service
Maintenance
Good service and nice friendly service people.

Verified Customer
Cedar Falls, IA
2021 KONA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
verified customerVerified Customer
10
Category: Service
In and out. Not as busy as usual which was nice for once
Great service

Verified Customer
Allison, IA
2022 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
verified customerVerified Customer
10
Category: Service
Maintenance
Great service

RM
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REBECCA M.
Waterloo, IA
2021 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2023
verified customerVerified Customer
10
Category: Service
Rebecca
I have been a C and S customer for years. Will always give them a A+.

LW
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LEONARD W.
Cedar Rapids, IA
2020 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2023
verified customerVerified Customer
10
Category: Service
Best Dealer Service in Iowa
I love C & S service and their service managers especially this one! I wish I had remembered his name! He care about how his company was perceived by me as a customer as aimed high to address my issues and clearly explain what they did to your car. They also have the best price to drive 65 miles for this level of service.

RM
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RICKY M.
Evansdale, IA
2008 ENTOURAGE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2023
verified customerVerified Customer
10
Category: Service
New brakes, new tires and alignment. All good.
New brakes, new tires and alignment. All good.

Verified Customer
Cedar Falls, IA
2016 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2023
verified customerVerified Customer
9
Category: Service
Excellent service department. On time and done right
Recommend for service with excellent check in personnel
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