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Darrell's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,171 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Darrell’s Auto Service is a large facility with over 6 auto lifts. Serving all of CENLA including Alexandria, Oakdale, Glenmora, Boyce, Woodworth and all surrounding areas. We are family owned and operated since 1973 and conveniently located on Masonic Drive in Alexandria. Darrell’s Auto Service is a large facility with over 6 auto lifts. Serving all of CENLA including Alexandria, Oakdale, Glenmora, Boyce, Woodworth and all surrounding areas. We are family owned and operated since 1973 and conveniently located on Masonic Drive in Alexandria.

We pride ourselves in customer service and customer satisfaction. Staffed with highly trained ASE certified technicians. We are a member of the ASA & BBB and voted The Best of CENLA Focus Readers Choice Award 2010 Best Auto Mechanic ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(318) 443-5741
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6304 Masonic Dr Alexandria, LA 71301
Get Directions
Darrell's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,171 Reviews)
Write a Review
Recent Reviews
MM
MARK M.
Temple, TX
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great group of people
1.This shop took me in on a moment notice
2. Darrell's son the man that runs the place is a solid stand up guy. Some things came up he did what he had to to make it right and I am 100% a satisfied customer go see this guy
CM
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CHRIS M.
Pineville, LA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great service!
Very quick service for a reasonable price.
GW
GERALD W.
Alexandria, LA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Fast professional service
The people of Darrell's are very professional and curtiious. Found some other problems that needed repair, and were prompt in the repair. I am glad say I will return in the future.
Verified Customer
Pineville, LA
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
The emergency work van repair.
My van broke down on Monday and I had an extremely important job out of town on Wednesday. Somehow they were able to make time to fix my van on Tuesday and that got me out of a terrible jam. Thanks again to everyone at Darrell’s Auto. You guys are great!
MT
MARK T.
Glenmora, LA
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Excellent Service
We have been bringing our vehicles to Darryl's for several years and everyone there has been amazing. They are extremely honest and do excellent work. The customer service is outstanding and they are always helpful and friendly.
SM
SAM M.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Very good service
Very good business, honest, dependable service,
TR
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T. LYNN R.
Alexandria, LA
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great, friendly service!
The team noticed a billing error from a previous visit that I had missed, and made the correction, without being asked! That is integrity!
TD
TREY D.
Elmer, LA
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great service and friendly people
I brought my truck in to Darrell’s this past week. It’s an older truck that needed a hard to find part. They were able to get one in, and get me fixed up real quick! Everyone there was great to work with, knowledgeable, and communication was excellent. I’d recommend them to anyone.
EW
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ELAINE W.
Alexandria, LA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Thumbs up!
You can always count on Darrell's for reliable, courteous, honest service!
NR
NICOLE R.
Lena, LA
Nissan Rogue Select
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Friendly, Efficient and Fast
Fixed my AC extremely fast and at a fair price. They kept me updated the whole way through the process. Spoke with Ms Christy on the phone and spoke to Mr David in person. Both were courtesy, friendly and informative. Would use again and recommend highly. Wonderful experience from start to finish.
JW
JERRY W.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
9
Time management
It took over two weeks.
AC
ANGELA C.
Glenmora, LA
Chevrolet Impala Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Everyone is pleasant. Plus, I am treated with respect. That means a lot.
I am always treated with respect. The staff is friendly, kind & pleasant. These things really mean a lot to me.
BB
Booker B.
Alexandria, LA
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Booker said they completed all of the repairs in a timely manner.
Recommended
JJ
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JACK J.
Lecompte, LA
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Repaired radio antenna apparatus
I can always depend on Darrell’s AutoService honesty and excellent work.
Verified Customer
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Truck tepair
Due to holiday and getting shipment , Darrell’s Garage was pretty much at the shipping companies mercy . I picked up my truck this afternoon and it is running great👍
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