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Darrell's Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,472 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Towing Service, Car Maintenance
Contact
(785) 272-8451
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4300 SW 21st St Topeka, KS 66604
Get Directions
Darrell's Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,472 Reviews)
Write a Review
Recent Reviews
Verified Customer
Topeka, KS
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Treated me very well
Very capable men
Verified Customer
Topeka, KS
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
GMC Truck
Good experience, dropped my truck off to get fixed, they called later that day to give me the amount it was going to cost. I was called later the same day to say it was done and ready to be picked up. No issues.
Ashley C., Customer service from Darrell's Service responded on 04/03/2025 03:08 PM

We are so happy we were able to get your vehicle serviced in a quick yet quality manner.  We appreciate your business with us and for any future car care needs, we're just a call away. Thank you!

DC
DALE C.
Topeka, KS
Buick Envision
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2025
verified customerVerified Customer
7
Very helpful with their knowledge
I had a great experience they very helpful let me know exactly what was going on and actually got my car back before it was promised
Ashley C., Customer service from Darrell's Service responded on 04/03/2025 02:59 PM

Dale, we are happy we were able to help out. Thank you for your business with us!

BC
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BRUCE C.
Topeka, KS
Chevrolet Uplander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Service with a SMILE
Their prompt response was greatly appreciated and also their suggestions on other issues that need to be addressed is great.
Ashley C., Customer service from Darrell's Service responded on 04/03/2025 02:59 PM

Thank you Bruce, we appreciate your continued support and business with us!

MC
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MICHAEL C.
Topeka, KS
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Excellent
In and out on time. Friendly staff. Making an appointment was very helpful.
Ashley C., Customer service from Darrell's Service responded on 04/03/2025 02:59 PM

Thank you Michael, we appreciate you and your business with us!

ST
STEVE T.
Auburn, AL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Quality service
Fixed our vehicle at a reasonable price with friendly service
Ashley C., Customer service from Darrell's Service responded on 03/27/2025 01:16 PM

Steve, we are happy we were able to help out. Thank you for your business with us!

CM
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Carl M.
Topeka, KS
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Finding a real problem
We took our 2007 Honda Ridgeline to Darrells for an oil leak and new brakes. These things were addressed and repaired/replaced. When they told us they found a broken engine mount, we were grateful we selected Darrells for our repairs. Conscientious mechanics are the reason we take our cars to Darrells.
Ashley C., Customer service from Darrell's Service responded on 03/27/2025 01:15 PM

Carl, we are happy we were able to get your Honda back where it needed to be.  We are also grateful you chose Darrell's and hope for any future car care needs you'll choose us again! Thank you for your business!

CS
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Cindy S.
Topeka, KS
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Great customer service!
I made an appointment for an oil change. They always check the tires to see if they need to be rotated and do it while I'm there. AND they wash the dust off the car!
Ashley C., Customer service from Darrell's Service responded on 03/27/2025 01:14 PM

Cindy, we appreciate your continued business with us. Thank you!

JT
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Joyce T.
Topeka, KS
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Possible transmission problem
Egnition switch replaced and new batteries. Truck was showing low voltage. Not a transmission problem. Truck would not go in to reverse or drive.
Ashley C., Customer service from Darrell's Service responded on 03/27/2025 01:14 PM

Joyce, we are happ we were able to help out. Thank you for your business with us!

CM
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Carl M.
Topeka, KS
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Thorough and competent
We trust Darrell’s with our automobiles as they are thorough and competent. If they find something else wrong with your vehicle, they will phone to discuss with you and give options for work needing to be done along with cost estimates. We are extremely happy with their work and they stand behind all repairs and service.
Ashley C., Customer service from Darrell's Service responded on 03/27/2025 01:14 PM

Thank you Carl, we really appreciate your continued business and support.

GC
GEORGE C.
Tesla Model X
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Thanks
Prompt, courteous, professional response.
Ashley C., Customer service from Darrell's Service responded on 03/27/2025 01:13 PM

Thank you Geroge, we appreciate your business with us!

JS
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Jane S.
Topeka, KS
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Installation of New Battery and Oil Change
Thank you for your excellent service. Appreciate the explanation given by the employee regarding the new battery that was to be installed. So nice to have an auto service that is trustworthy.
Ashley C., Customer service from Darrell's Service responded on 03/27/2025 01:13 PM

Thank you Jane, we are happy we were able to help.  We appreciate you and your business with us. For any future car care needs, we're just a call away!

JK
JD K.
Topeka, KS
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Great Service and Staff
Kevin and the guys did a great job. They said it would take a few hours to service my A/C and that’s exactly what it took. Highly recommend!!
Ashley C., Customer service from Darrell's Service responded on 03/27/2025 01:07 PM

JD, we are happy we were able to get your AC up and working again.  Thank you for your business with us!

MS
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Mike S.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Great service explained repairs and did an excellent job
Very happy and know every thing was done right
Ashley C., Customer service from Darrell's Service responded on 03/27/2025 01:06 PM

Mike, thank you for your business with us!

AB
AUSTIN B.
Hoyt, KS
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Vehicle repair
My truck wouldn’t start, electrical issues, burnt up fuel pump, and I’m sure plenty more. They got it done in just few days and did a fantastic job.
Ashley C., Customer service from Darrell's Service responded on 03/27/2025 01:06 PM

Austin, we are happ we were able to get your truck fixed.  Thank you for your business with us, we appreciate you!

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