Business Solutions
English Español
SureCritic / Auto Repair / Darrell's Service
business image

Darrell's Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,494 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Towing Service, Car Maintenance
Contact
(785) 272-8451
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4300 SW 21st St Topeka, KS 66604
Get Directions
Darrell's Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,494 Reviews)
Write a Review
Recent Reviews
MP
gravatar
Margaret P.
Topeka, KS
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Battery drain
My battery kept draining and they figured it out fast ! Was able to get my truck the next day .. super friendly people I’m sure I’ll be back !! Thanks
BC
gravatar
BRUCE C.
Topeka, KS
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Speedy break job
They quickly remedied our squeaky breaks before to much damage was done, saving us money again. Thanks
Ashley C., Customer service from Darrell's Service responded on 04/25/2025 07:24 AM

Bruce, we are happy to get you back on the road more happily and less squeaky! Thank you for your business with us.

DU
DEREK U.
Lawrence, KS
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Very pleased!
Great and fast service!
Ashley C., Customer service from Darrell's Service responded on 04/25/2025 07:24 AM

Derek, we are happy to get things done in a quick, yet quality manner. Thank you for your business with us!

Verified Customer
Sabetha, KS
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Good, quick oil and filter change
Took car in for oil and filter change. Service was done in appropriate time and at a reasonable price. Very satisfied!
Ashley C., Customer service from Darrell's Service responded on 04/25/2025 07:23 AM

Thank you for your business with us!

MF
gravatar
MIKE F.
Topeka, KS
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Fast and friendly service
As always, I was kept informed of what work was needed and costs. Friendly staff and great work.
Ashley C., Customer service from Darrell's Service responded on 04/25/2025 07:23 AM

Mike, we appreciate your business with us, thank you!

JH
Jerry H.
Topeka, KS
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Fast, courteous service
Really pleased with our recent service. Completed service in a quick timeframe and most importantly, did not try to upsell me on anything. Recommend them.
Ashley C., Customer service from Darrell's Service responded on 04/25/2025 07:23 AM

Jerry, thank you for your business with us, we appreciate you!

JT
gravatar
John T.
Topeka, KS
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Best automobile service in Topeka!
Darrell’s is #1 in friendly professional car care with a very knowledgeable crew of meticulous mechanics
Kevin ensures that customers get the best service at the best prices always!
I highly recommend this business for fast and friendly service.
Ashley C., Customer service from Darrell's Service responded on 04/25/2025 07:22 AM

Wow John, Thank you! We appreciate you, your review, and business with us.  For any future car care needs, we're always just a call away.

JK
John K.
Topeka, KS
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Tirees
Great deal on a new set of tires. Had a problem with tire delivery, but gave me a ride home while we waited.
Ashley C., Customer service from Darrell's Service responded on 04/25/2025 07:22 AM

John, we are happy we could get it all sorted out and get you home to wait. Thank you for your business with us, we appreciate you.

LA
LEVI A.
Topeka, KS
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Quick mechanic fix
Took my vehicle in today to have a front axel replaced. The service I received was amazing. Great communication and quick work. For a surprise drop off and speedy service, a relatively good price was given overall. Thank you.
Ashley C., Customer service from Darrell's Service responded on 04/25/2025 07:21 AM

Thank you Levi, we appreciate your business with us!

DM
gravatar
Dalen M.
Topeka, KS
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Key switch working great
Key switch working great
Ashley C., Customer service from Darrell's Service responded on 04/17/2025 11:04 AM

Dalen, we are happy to hear that, thank you for your business with us!

BD
Brenda D.
Topeka, KS
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Brenda said it was great.
Recommended
Ashley C., Customer service from Darrell's Service responded on 04/17/2025 01:25 PM

Thank you Brenda, we appreciate your business with us!

Verified Customer
Topeka, KS
Buick LaCrosse
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/15/2025
verified customerVerified Customer
8
Timely service
Thanks!
Ashley C., Customer service from Darrell's Service responded on 04/17/2025 11:03 AM

Thank you for your business with us!

LK
Lawrence K.
Topeka, KS
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
Category: Service
Lawrence said the business followed through. He said there was a mix-up on his bill and the business corrected it. They caught it before he did and fixed it right away, which really made a difference with how caring the business is. He said they found out his vehicle was leaking and they put a different part in, so now his vehicle is no longer leaking. Lawrence said he is really impressed with how professional the business is.
Recommended
Ashley C., Customer service from Darrell's Service responded on 04/17/2025 11:03 AM

Lawrence, we are so happy we were able to catch that mistake and make it right.  The trust you and our other customers place in us is never taken for granted. We appreciate you and your business with us, thank you!

NH
NICHOL H.
Auburn, KS
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Needed new ignition switch
They were up front about cost & necessity of replacing it. Very honest! Reasonably priced, rewards are offered for returning customers! Love this repair shop!
Ashley C., Customer service from Darrell's Service responded on 04/17/2025 11:02 AM

Thank you Nichol, we appreciate you and your business with us!

JS
gravatar
JIMMY S.
Topeka, KS
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Proven Again
The city hosts 'Best Of ________ in Topeka'. Darrell's Service has shown why they have earned this award consecutively. During the courtesy checkup, they found that my AWD was in danger, and alerted me to the issue that could have caused me over $4,000 in seemingly unrelated damages.
Ashley C., Customer service from Darrell's Service responded on 04/11/2025 02:52 PM

Thank you Jimmy, we appreciate that sentiment and are flattered that many locals feel the same way.  We appreciate you and your business with us. As always for any future car care needs, please don't hestitate to give us a call!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.