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SureCritic / Desert Heat Auto LLC
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Desert Heat Auto LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(357 Reviews)
84
Write a Review
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Score Details

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
84
Net Promoter Score ®

Business Details

Categories
Contact
(480) 621-8500
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
1045 W Broadway Rd #2A Mesa, AZ 85210
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Desert Heat Auto LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(357 Reviews)
Write a Review
Recent Reviews
RD
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Rick D.
Mesa, AZ
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
9
repair needed
Great service and quick response.
BC
Beth C.
Jaguar XK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Excellent Service
Friendly, fast service. Took the time to determine what I needed and wanted to spend.
LB
Linda B.
Mesa, AZ
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Good service and charge
Would recommend to others
DM
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Dean M.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
10
Desert Heat is awesome.
I don’t look forward to car maintenance and repair but when I need to I appreciate Desert Heat. They are friendly, fair priced and attentive. With an appointment, they are on time and thorough.
DM
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DEAN M.
MESA, AZ
Cadillac CTS Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
10
Desert Heat is awesome.
I don’t look forward to car maintenance or repairs but when I do have a need I love Desert Heat. They are friendly, fair and thorough. I waited for my work to be done and it was comfortable and prompt with an appointment.
WJ
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William J.
Gilbert, AZ
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
Motor mount replacement. Diagnosed & fixed!!
Thank you for your diagnosis and correction of the problem in our Explorer. It runs so much better!!
JE
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Jeff E.
Queen Creek, AZ
BMW Z4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
verified customerVerified Customer
10
Good!
Good!
Verified Customer
Mesa, AZ
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
10
Oil & filter change
I called and ask how long my oil change they had it in and out in about a hour!!
BB
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Brady B.
Mesa, AZ
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2024
verified customerVerified Customer
10
Great service
Very knowledgeable and persistent with their service. Came away with a very cold AC service. Top notch
WG
Wayne G.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2024
verified customerVerified Customer
10
Great
Great guys. Knew what they were doing
JM
Jermaine M.
Phoenix, AZ
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2024
verified customerVerified Customer
10
I made it to Jaxsonville!!!
I just want to take the time to thank everyone affiliated with this business. I had a massive coolant leak with a relocation to FL looming within hours. With a pressure test, they were able to tell me exactly where it was and how much it would cost. I didn't have the 800-1k quote nor the time but the owner suggested to me to try a sealant before I left in desperation...it was the best advice ever and he didn't have to suggest. I was able to seal my ruptured heater core and drive 2100 miles with the ac blowing....I seriously owe man, you saved me so much grief...if I was still a resident of AZ, these guys would be my go to for everything auto...no beating around the bush, straight forward and and care as if they were your own family. Thank you so much again...Kseal worked...not one time did the coolant light come on...now it's time to do my own repairs...God Bless these guys, good honest mechanic still exist...extremely fortunate and grateful for your advice, best of luck to you all.
KH
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Kay H.
Tempe, AZ
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2024
verified customerVerified Customer
10
James was communicative, attentive to my needs and very responsive. Highly reccommend.
Thank you!
James F., Owner/General Manager from Desert Heat Auto LLC responded on 08/27/2024 09:30 AM

We appreciate your positive feedback! We're glad we could provide you with excellent service. If you ever need anything in the future, don't hesitate to reach out.

MV
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Marissa V.
Chandler, AZ
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2024
verified customerVerified Customer
10
Good service what a repair is needed
I received a good service when a repair was needed. Thank you.
James F., Owner/General Manager from Desert Heat Auto LLC responded on 08/18/2024 09:30 AM

We're thrilled to hear that you had a great experience with us! Thank you for choosing our service and taking the time to share your feedback. We're always here to help, so feel free to reach out if you need anything in the future.

MO
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Micheal O.
Queen Creek, AZ
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2024
verified customerVerified Customer
10
Excellent Service as Always!
James is awesome. I always know our vehicles are in good hands. He goes above and beyond to make sure everything is good. Excellent place to take your vehicles for maintenance and/or any issues you may be experiencing.
James F., Owner/General Manager from Desert Heat Auto LLC responded on 08/10/2024 09:31 AM

We truly appreciate your kind words, and we're thrilled to hear that James provided you with excellent service. Our team takes pride in going the extra mile for our customers, and we're glad it reflects in your experience. Thank you for entrusting your vehicles to us, and we look forward to serving you again.

KS
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Kyle S.
Queen Creek, AZ
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2024
verified customerVerified Customer
10
Honest & Well Done Service
We had taken our vehicle to another mechanic several times and the charges were adding up. With the most recent service needed for our A/C we just couldn't handle the price. We called Desert Heat Auto for a comparison and they did the same service for several hundred LESS dollars. A/C works great now! They are well worth the drive to get there! We felt we were taught about what was being done, what was needed, and that they were completely upfront about everything they charged us for. James Flake is an honest man that really cares about people and is very knowledgeable about vehicles!
James F., Owner/General Manager from Desert Heat Auto LLC responded on 07/25/2024 09:31 AM

Hello Kyle, Thank you for sharing your experience with us. We're delighted to hear that we could provide you with a more affordable option for your A/C service and that it's now working great. We strive to be transparent and ensure our customers understand the work being done. James Flake, our team member, will be pleased to hear your kind words. We appreciate your business and look forward to serving you again in the future. Safe travels!

Service Coupons and Posts
Thanks for the awesome review! ?? We’re quicker than your morning coffee run! ☕️ Next time, we’ll have the donuts ready too! ? Keep those engines purring! #DesertHeatAuto #QuickService
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?? Who knew car repairs could be a friendly game of 'what do you want to fix today'? We did! Thanks for appreciating our speed and service! Remember, we’re here to ensure your ride is as happy as you are. ? #DesertHeatAuto #GoodVibesOnly
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Wow, we must be doing something right! ? Thanks for the thumbs up! If our services were a car, they’d be a turbo-charged recommendation machine. Keep spreading the joy, and we’ll keep revving it up! ?? #DesertHeatAuto #RevvedUpForYou
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Thanks for making car maintenance feel like a day at the spa! ?✨ We’re thrilled you had a comfy and speedy experience. Remember, we're always here for your car's TLC! ?? #DesertHeatAuto #CarCareGoals
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?? Thanks for trusting us to rescue your Explorer! Now it’s running smoother than a cheetah on roller skates! ?? We’re thrilled to see it back to its best! #DesertHeatAuto #CarWhisperers
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Wow, "Good!"? That's like a gold star in our book! ? Thanks for the thumbs up! We promise to keep the good vibes rolling. Your ride deserves the best! ?? #FiveStars #DesertHeatAuto
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Thanks for the love! ?❄️ We’ve got the coolest service in town (literally!). Knowledgeable and persistent? Yup, that's how we roll! Keep your cool, folks! ?? #DesertHeatAuto #StayChill
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Thanks for the love! ?❤️ We’re just a bunch of automotive wizards, conjuring up engine magic one car at a time! ? If your ride needs help, you know where to find us! #DesertHeatAuto #CarWhisperers ?️✨
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A big THANK YOU for the simple yet mighty shout out! ?? You’ve officially mastered the art of brevity! We appreciate you more than a sunny day in the desert! ☀️ #Grateful #DesertHeatAuto
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?✨ We’re here to drive you crazy… with awesome service! So glad we could help with your repair. Let’s keep those wheels turning! ?️? #DesertHeatAuto #WeFixItRight
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James is our vehicle whisperer! ?✨ He’s got your rides covered like a snug blanket on a chilly night. Thanks for trusting us! We promise we won't let your wheels down! ? #CarCareKings #DesertHeatAuto
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? We're thrilled to have been of service! ? Our team is dedicated to providing honest and affordable A/C maintenance, and James is a gem! ? Thanks for making the drive to see us! #HonestService #AffordableRepairs
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? Thanks, Jack! We're thrilled to hear about your 5-star experience with James. Going above and beyond is just how we roll at Desert Heat Auto!#CustomerSatisfaction #CarCare
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Thanks for the 5-star review, Marrie! ? We're thrilled we could fix your window and address your concerns in the heat! Come srxk to us anytime! #HotFixes #CoolMechanics
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Thanks, Davon! We're thrilled to hear your kind words. ? Our team is always here to speed up the process and keep things running smoothly! #CustomerSatisfaction #FiveStarService
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Thanks for making us feel like rockstars, Frank! ? We're thrilled to be your go-to for top-notch auto care and value. Keep cruising with us! ?? #CustomerSatisfaction #BestValue
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Thanks for the stellar review, Davon! ? We're thrilled to have met your need for speed and reliability! ?? #CustomerSatisfaction #DesertHeatAuto
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Thanks for the awesome review! ? We're committed to honest, top-quality service and we're thrilled you noticed. Your support means the world to us! #BestAutoShop #CustomerSatisfaction
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Thanks for the love, Wiley! We're thrilled you appreciated the info and had a great experience with us! ?? #CustomerAppreciation #DesertHeatAutoLLC
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Thanks for the love, Nick! We're thrilled to hear about your experience. ?? We'll keep bringing the heat! #DesertHeatAuto #FiveStarService
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Thanks for the amazing review! We're thrilled to hear that James took care of your truck and that you were happy with the service. We appreciate your support and hope to see you again soon! ?? #CustomerSatisfaction #DesertHeatAuto
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Thanks for the 5-star review, Johnathan! We're delighted to hear that you're happy with our service. Quick and great value - just how we roll at Desert Heat Auto! ?? #HappyCustomers #DesertHeatAuto
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? Thank you for the amazing review! ? We are thrilled to know that you had a fantastic experience with our service. Your kind words mean the world to us! ? #CustomerSatisfaction #ExcellentService #HappyCustomers #DesertHeatAutoLLC #Mesa
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Thank you for the great review, Frank! We're glad we could help you out with your Kia. ? #DesertHeatAuto #Mesa #AutoRepair #CustomerSatisfaction ???
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Thanks for the kind words, Nick! We're glad to hear that you had a great experience with us. ? #DesertHeatAuto #Mesa #AutoCare #CustomerService
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Thank you for the kind words, Alicia! ? We appreciate your business and look forward to seeing you again soon! #DesertHeatAuto #Mesa #AutoRepair #CustomerService
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Thanks for the great review, John! ? We're glad you had a great experience with us. #DesertHeatAuto #Mesa #HappyCustomer ?
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Thanks for the awesome review, Eric! ? We're so glad you felt at home and that you learned something new about your vehicle. We appreciate your support and we hope to see you again soon! #DesertHeatAuto #Mesa
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Thanks for the great review, Lowell! ? We're glad James was able to diagnose and repair the issue quickly. ? #Mesa #DesertHeatAutoLLC #AutoRepair
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Thanks for the great review, Kathleen! We're so glad James was able to take care of you and provide a great experience. #DesertHeatAuto #Mesa #AutoRepair #CustomerSatisfaction
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Thanks for the great review, Robert! ? We're so glad you had a great experience with our knowledgeable and friendly staff. #DesertHeatAuto #Mesa
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Thanks for the kind words, Doug! ? We're so glad you had a great experience with James. #DesertHeatAuto #Mesa
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Thanks for the great review, Justin! ? We're so glad you had another great experience with us. #DesertHeatAuto #Mesa
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Thanks for the great review, Dean! ?We're so glad you trust us for your auto maintenance. ? #DesertHeatAutoLLC #Mesa
Thanks for your review, Jeff! ? We're glad you had a great experience with us. #DesertHeatAutoLLC #Mesa
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