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Diaz Automotive

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(20 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

We have been in business for more than six years. We service all makes and models, including diesel services. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care. We have been in business for more than six years. We service all makes and models, including diesel services. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care.

Categories
Auto Maintenance, Diesel Services, Repair Shop
Contact
(972) 552-9908

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
11830 S Profit Row Forney, TX 75126
Diaz Automotive's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(20 Reviews)

MR
gravatar
Matt R.
Forney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Just Good People
I have used Ramon Diaz and sons for several and always have a great experience. They are highly schooled, very knowledgeable, honest and respect your time. They promptly diagnose your problems, order parts, make the repair, all for a fair price.
Twice now, once with my wife’s Mercedes and just yesterday with my 2018 Tundra, my problem turned out to be minor, required their time and diagnosis but no parts, and they refused to charge me.
They are just Good People building a great business. I would not go anywhere else. Thank you guys and many blessings
Recommended

RR
gravatar
Ram R.
Forney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2019
Great Customer Service / Great Setvice
Diaz Automotive provided Great Customer and Great Service at a fair price. They completed several repairs on my Tacoma truck to great satisfaction. I would highly recommend this place. -Ram Forney, TX
Recommended

DB
David B.
Garland, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2015
verified customerVerified Customer
Category: Service
David said he has used the business for years and they do good work. He already recommends them.
Recommended

CM
Chris M.
Forney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2015
verified customerVerified Customer
Category: Service
Chris said the business does a good job and is honest.
Recommended

RM
Roy M.
Forney, TX
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2015
verified customerVerified Customer
Category: Service
Roy said Ramone and his sons provide honest service. He would like it if they had a coffee maker there.
Recommended

BB
Bruce B.
Forney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2015
verified customerVerified Customer
Category: Service
Bruce said he trusts the business and the staff is great.
Recommended

RR
gravatar
RAMIRO R.
Forney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2015
verified customerVerified Customer
No cutting corners
My vehicle required very specific parts/fluids. It took a few hours longer because they were not in stock and had to be ordered. They take the time to do the job right the first time and I appreciate that.
Recommended

KT
Kevin T.
Forney, TX
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2015
verified customerVerified Customer
Category: Service
Kevin said the staff member he worked with kept him informed on what was going on with the work on his vehicle. He was always notified before starting anything.
Recommended

RR
Robert R.
Forney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2015
verified customerVerified Customer
Category: Service
Robert said this business does good work and he really likes them.
Recommended

JW
Jeff W.
Forney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2015
verified customerVerified Customer
Category: Service
Jeff said that they did a great job and the price was reasonable.
Recommended

FC
Felipe C.
Forney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2015
verified customerVerified Customer
Category: Service
Spoke with Veronica. She said the mechanic is very good and she likes his work.
Recommended

PP
Paul P.
Forney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2015
verified customerVerified Customer
Category: Service
Paul said this business has good service. They were prompt and they called him back.
Recommended

JW
John W.
Kaufman, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/21/2015
verified customerVerified Customer
Category: Service
John said this business took five days to do anything on his vehicle. He does not know what the reason for the delay was. He would not recommend them to others due to the reasons stated above. Their cost was also too high for the job they did.
Not Recommended

JK
Joseph K.
Forney, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/19/2015
verified customerVerified Customer
Category: Service
Joseph said the mechanic at the business should make sure the problem is fixed before he calls the customer and tells them it is ready. He took his vehicle in for a diagnostic test and they had to order a part. It took two days to get the part. They then called and said the vehicle was ready. When he came to pick it up the vehicle would not start. He was charged $600. The mechanic said he did not know what was wrong, but did another test and said it would be $200 to install another part. He was very unhappy about this as he had just been laid off his job and maxed out his credit card. The mechanic finally repaired the vehicle and waived the final fee. He would not recommend this business based on this experience.
Not Recommended
Ramon D. from Diaz Automotive responded on 01/23/2015 09:59 AM

Hello this is Ramon from Diaz Automotive. I would like to start off by saying we appreciate all reviews, the good and the bad, because we strive to learn from our mistakes and better our customers' experience.

However, the scenario depicted by Mr. Kitchen is false. Upon diagnosis we found the computer to be defective and recommended a new one, but Mr. Kitchen decided to purchase from a store we could not warranty or recommend. After we installed the computer provided the car started fine and we parked it outside. When Mr. Kitchen arrived the car would not start because the computer provided by him was indeed defective. After a few weeks Mr. Kitchen came back and we installed a new computer acquired from the dealer and that resolved the problem.


BR
Bill R.
Mesquite, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2015
verified customerVerified Customer
Category: Service
Bill said the service was great but the business is too expensive.
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