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Direct Tire & Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(303 Reviews)
84
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
84
Net Promoter Score ®

Business Details

About

At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas. At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(617) 923-1800

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
126 Galen Street Watertown, MA 02472
Direct Tire & Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(303 Reviews)

AK
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AZHAR K.
Watertown, MA
2023 Tesla TESLA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/05/2025
verified customerVerified Customer
9
Good service
Direct Tire was very helpful and turned around my service in the agreed amount of time. They handled my winter-summer tire swap perfectly. The woman who greeted me was accomodating, answered my questions, and provided the right amount of service for me.

The only thing I wish is that they had wrapped my tires that had been swapped out in a much cleaner and newer bag. The bag was dirty and old, and had holes in it, so it made my hands and car a little dirty. Nothing terrible but just the only thing that knocked this down from a 5-star to 4-star rating.
Clark G., Controller from Direct Tire & Auto Service responded on 04/07/2025 06:53 AM

We're glad you had a good experience with your tire swap and our team! We'll be sure to give the tire bags a little TLC next time so they don't steal the spotlight.  Apologies on that. 

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