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Doc's Auto ER

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,006 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
4.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back. We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(803) 828-9029
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2418 Platt Springs Rd West Columbia , SC 29169
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Doc's Auto ER's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,006 Reviews)
Write a Review
Recent Reviews
PH
PAULA H.
West Columbia, SC
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
8
Chevrolet Trax
Very.nice people. So far car is running just fine. Will use them again.
KF
KEVIN F.
West Columbia, SC
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
9
Dashboard repair
They fixed the splintered dash on my truck, looks like new!
HU
HANK U.
Irmo, SC
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Quality
Professional, reasonable, timely, and friendly.
BB
Buddy B.
West Columbia, SC
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Buddy said they are good people, they are courteous, and they stand behind their work. He has no complaints.
Recommended
EB
ERIC B.
Springfield, SC
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
He's honest tried to help
The owner was caring i felt his concern and he really trying to help.
MS
gravatar
MIKE S.
West Columbia, SC
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Regular service.
The service at Doc’s is superb as are the personnel. The prices are quite reasonable. They are a locally based business and very customer oriented. I highly recommend Doc’s for your automotive needs.
BR
Betty R.
Lexington, SC
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Betty said they treat her right. They don't talk at her, they talk with her. They explain everything to her so she is able to understand it. They are friendly, and she really likes the way they talk to her, don't find most places like that, she appreciates that.
Recommended
Verified Customer
Lexington, SC
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Docs Auto is the TRUTH
Mr.Frank will get you in & out as soon as he can, they are very professional & friendly. I’ve been to his shop twice in the last two years to fix two cars with serious issues & never had a problem with the vehicles since! Affordable prices will try to work with you the very best!
TG
Theo G.
Columbia, SC
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Theo said when he takes his vehicle in, they get it done fast.
Recommended
SL
gravatar
STEVE L.
Lexington, SC
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Service on Maxima
Excellent service-this business thrives on fixing the problems!
RL
RODNEY L.
Lexington, SC
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Outstanding Experience
Mr.Frank and is staff fought tooth and nail with the warranty department when they were not trying to cover the repairs that were covered under my contract..let's just say I made the right choice in choosing Doc's Auto Er...They have a customer for life in me!!!!!!
DL
DERRICK L.
Columbia, SC
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great Customer Service
The staff is extremely friendly and very polite. Outstanding customer service and does awesome work at very reasonable and affordable prices! I would recommend anyone to let Doc's ER be there first choice for service auto repairs.
BH
Bobby H.
Cope, SC
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Bobby said Frank is the best. He has gone there for years and he's always done good work.
Recommended
JB
gravatar
JULIE B.
Lexington, SC
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Fast and Friendly service!
I would highly recommend Doc's for all of your car care needs!
BD
BLINDA D.
West Columbia, SC
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Staff was awesome! Service was excellent and I will be recommending Doc's auto to my friends for sure!! Like it better than when it eas Schroder and I liked it ok then. Even better now though!!
Staff was awesome, service was excellent, will be recommending Doc's auto to friends and family.
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