business image

Doc's Auto ER

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,009 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
4.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back. We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(803) 828-9029

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2418 Platt Springs Rd West Columbia , SC 29169
Doc's Auto ER's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,009 Reviews)

DM
DENNIS M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Satisfied Customer
Always top of line service ! Best in South Carolina

BC
BUTCH C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Doc’s Auto E.R. Is great at what they do
Frank and his team at Doc’s Auto E.R. were great. Not only was the job done right the first time, it was also completed well ahead of schedule. The out the door price was much better thank expected as well so next time you need a mechanic, be sure to give Frank and team a try!

TV
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TEE V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
7
Oil changed
Service was fast and great! The people was very nice!

PH
PAULA H.
West Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
8
Chevrolet Trax
Very.nice people. So far car is running just fine. Will use them again.

KF
KEVIN F.
West Columbia, SC
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
9
Dashboard repair
They fixed the splintered dash on my truck, looks like new!

HU
HANK U.
Irmo, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Quality
Professional, reasonable, timely, and friendly.

BB
Buddy B.
West Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Buddy said they are good people, they are courteous, and they stand behind their work. He has no complaints.
Recommended

EB
ERIC B.
Springfield, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
He's honest tried to help
The owner was caring i felt his concern and he really trying to help.

MS
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MIKE S.
West Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Regular service.
The service at Doc’s is superb as are the personnel. The prices are quite reasonable. They are a locally based business and very customer oriented. I highly recommend Doc’s for your automotive needs.

BR
Betty R.
Lexington, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Betty said they treat her right. They don't talk at her, they talk with her. They explain everything to her so she is able to understand it. They are friendly, and she really likes the way they talk to her, don't find most places like that, she appreciates that.
Recommended

Verified Customer
Lexington, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Docs Auto is the TRUTH
Mr.Frank will get you in & out as soon as he can, they are very professional & friendly. I’ve been to his shop twice in the last two years to fix two cars with serious issues & never had a problem with the vehicles since! Affordable prices will try to work with you the very best!

TG
Theo G.
Columbia, SC
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Theo said when he takes his vehicle in, they get it done fast.
Recommended

SL
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STEVE L.
Lexington, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Service on Maxima
Excellent service-this business thrives on fixing the problems!

RL
RODNEY L.
Lexington, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Outstanding Experience
Mr.Frank and is staff fought tooth and nail with the warranty department when they were not trying to cover the repairs that were covered under my contract..let's just say I made the right choice in choosing Doc's Auto Er...They have a customer for life in me!!!!!!

DL
DERRICK L.
Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great Customer Service
The staff is extremely friendly and very polite. Outstanding customer service and does awesome work at very reasonable and affordable prices! I would recommend anyone to let Doc's ER be there first choice for service auto repairs.
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