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SureCritic / Dorschel Kia
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Dorschel Kia

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(3 Reviews)
-100
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Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
100%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(585) 334-9440
No Business Hours Provided

Business Hours

* No Time Zone Provided
3817 West Henrietta Road Rochester, NY 14623
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Dorschel Kia's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(3 Reviews)
Write a Review
Recent Reviews
SN
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Stephen N.
Henrietta, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/15/2021
0
2015 Kia Sportage Motor recall
Had car laid up for 3 weeks with no loaner from Kia. Had to get a rental for 3weeks because they could not get parts. The rental cost me $1764.00 out of pocket. KIA denied me reimbursement. At this time I have filed complaints with NY Consumer Affairs and BBB and starting to fill out paper with the NYS Attorney Generals Office. I was told by my contract when I bought my car in 2015 I would have a car rental for any issues from KIA. Well you can see they lied.
SN
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Stephen N.
Henrietta, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/15/2021
0
2015 Kia Sportage Motor recall
Had car laid up for 3 weeks with no loaner from Kia. Had to get a rental for 3weeks because they could not get parts. The rental cost me $1764.00 out of pocket. KIA denied me reimbursement. At this time I have filed complaints with NY Consumer Affairs and BBB and starting to fill out paper with the NYS Attorney Generals Office. I was told by my contract when I bought my car in 2015 I would have a car rental for any issues from KIA. Well you can see they lied.
SR
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Sandrea R.
Rochester, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/11/2020
Bad Service
I sent my Hyundai Sonata there to be repaired, post accident. Hyundai/Kia are authorized, to repair both brands. I sent it there, because I trusted the Dorschel group. Big mistake. My insurance company, Kemper is terrible. They sent a dishonest adjuster, to the dealership, and Dorschel allowed themselves to be bullied. My car, is half fixed, and drives like crap now. I intend, to hold the mechanic responsible. The mechanics are certified, and should have deemed the car UNSAFE TO DRIVE, in its present state. If they had held to that, and Kemper still refused to pay for repairs, I could have turned the situation over to n.y. state, and had the insurance company ordered to make it safe to drive again. It was inspected 2 weeks before the accident. I can prove, that None of the problems existed, pre-accident. I even notified the owner about this, and he did nothing. So, in my opinion, they are not reputable.
Not Recommended
Displaying all 3 Review
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