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Douglas Automotive Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,258 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
99%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

We firmly believe that the customer should be treated with honesty and fairness. With the latest technology, our skilled technicians are equipped to handle everything from routine maintenance to major repairs on your domestic or foreign car, van, SUV or truck. We firmly believe that the customer should be treated with honesty and fairness. With the latest technology, our skilled technicians are equipped to handle everything from routine maintenance to major repairs on your domestic or foreign car, van, SUV or truck.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(630) 904-6300
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
10138 S Bode St Unit A Plainfield, IL 60585-8779
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Douglas Automotive Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,258 Reviews)
Write a Review
Recent Reviews
Verified Customer
Naperville, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Rescued again
Once again we have to call Doug's when our 11-year-old car was acting up. They always do their best to fit us in ASAP. As is usually the case, Jim diagnosed the problem immediately and we have the car back 24 hours later. It is great to have them to rely on.
Caryn M. from Douglas Automotive Repair responded on 04/24/2025 06:04 AM

Thank you. We're happy you're pleased with our service and appreciate your business. Thanks for sharing.

PP
Phyllis P.
Mercedes-Benz CLA-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Excellent service and price
Great service. Got you in and out quickly
Caryn M. from Douglas Automotive Repair responded on 04/24/2025 06:02 AM

We appreciate your business and trust in us!  Thank you for sharing!

JS
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Jim S.
Aurora, IL
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Awesome as always!
Brought my 2014 mini van in for routine maintenance. Jim pointed out I also had some leaking trans lines. They were able to fix all my issues quickly and accurately at a fair price.
Been to other places for service throughout the years. These folks are the best I've ever found.
Caryn M. from Douglas Automotive Repair responded on 04/18/2025 01:59 PM

Thank you. We're happy you're pleased with our service. We have always treated people the way we want to be treated--with honesty and fairness. Thanks for sharing!

DS
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Debbie S.
Woodridge, IL
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
You want the best for your high end luxury car or any vehicle
I have been a customer through four vehicles and I trust what Douglas’s mechanics tell me. My car’s always run beautifully because they are like a concierge mechanic! You won’t find a more competent shop to do business with.
Caryn M. from Douglas Automotive Repair responded on 04/18/2025 02:00 PM

Thank you. We're happy you're pleased with our service and appreciate your trust in us. Thanks for sharing.

ET
Emma T.
Anchorage, AK
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent !!!
Staff was so kind and friendly! Service was done well and quickly, and it was super easy to make an appointment. I trust them wholeheartedly with my vehicle.
Caryn M. from Douglas Automotive Repair responded on 04/17/2025 09:33 AM

We appreciate your business and trust in us!  Thank you for sharing!

NH
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Nicole & Tom H.
North Aurora, IL
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent experience.
We have been coming here for almost 15 years. The service is always impeccable. They truly treat you like family.
Caryn M. from Douglas Automotive Repair responded on 04/17/2025 08:56 AM

Thank you. We're happy you're pleased with our service. We have always treated people the way we want to be treated--with honesty and fairness. Thanks for sharing!

SB
Susan B.
Naperville, IL
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Excellent Service
Always excellent service!
Caryn M. from Douglas Automotive Repair responded on 04/17/2025 08:55 AM

We appreciate your business and trust in us!  Thank you for sharing!

JK
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Janet K.
Naperville, IL
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Highly, highly recommend!
Excellent service and honest, knowledgeable staff! They take great care of my car and explained everything clearly. Fast turnaround and fair pricing- highly recommend!
Caryn M. from Douglas Automotive Repair responded on 04/17/2025 08:54 AM

Thank you. We're happy you're pleased with our service and appreciate your trust in us. Thanks for sharing.

CC
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Cheri C.
Oswego, IL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Always Outstanding Service
We always take our cars to Douglas Automotive Repair for service. No matter whether it’s routine maintenance or a specific issue, we know that the Douglas team will fix our cars with precision, quality parts & at a reasonable price.
We won’t take our cars anywhere else for service.
Caryn M. from Douglas Automotive Repair responded on 04/14/2025 02:17 PM

Thank you. We're happy you're pleased with our service and appreciate your business. Treating people fairly and honestly is the way we've always conducted our business.  Thanks for sharing.

CB
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Cathy B.
Naperville, IL
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Excellent company
Very professional and timely. You can't go wrong with choosing Douglas Automotive Repair
Caryn M. from Douglas Automotive Repair responded on 04/11/2025 06:28 AM

Thank you. We're happy you're pleased with our service and appreciate your trust in us. Thanks for sharing.

JC
Jim C.
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Outstanding service, full brake pads and rotors.
It's nice to have brakes again! Thanks to Douglas for a quick and on time service replacement of front and back pads and rotors. Great people and a great price. If I ever need more service, I'll be back.
Caryn M. from Douglas Automotive Repair responded on 04/14/2025 08:36 AM

Thank you. We're happy you're pleased with our service and appreciate your trust in us. Thanks for sharing.

EE
Edgar E.
Aurora, IL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Pront service
Douglas auto service is a family owned shop where you and your cars will receive a quality attention and very honest diagnosis, in resume is a place you should consider for your car maintenance.
Caryn M. from Douglas Automotive Repair responded on 04/09/2025 10:23 AM

Thank you. We're happy you're pleased with our service. We have always treated people the way we want to be treated--with honesty and fairness. Thanks for sharing!

CS
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Cathy & Sam S.
Aurora, IL
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Reliable & Trustworthy
Thank you Douglas Automotive for being so knowledgable. We are grateful to have someone we trust to help with our cars.
Caryn M. from Douglas Automotive Repair responded on 04/09/2025 09:59 AM

Thank you. We're happy you're pleased with our service and appreciate your business. Treating people fairly and honestly is the way we've always conducted our business.  Thanks for sharing.

DW
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Dan W.
Aurora, IL
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Fantastic service - every time!
I’ve been using this shop for over two decades. They have serviced all my vehicles for major and minor items. I take any new cars I’m thinking about buying to get their expert opinion. These guys are the best!
Caryn M. from Douglas Automotive Repair responded on 04/09/2025 07:57 AM

Thank you. We're happy you're pleased with our service and appreciate your trust in us. Thanks for sharing.

CH
Charles & Nancy H.
Oswego, IL
GMC Envoy XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Great service
As always, great service at a great price! Thank you!!
Caryn M. from Douglas Automotive Repair responded on 04/03/2025 02:03 PM

Thank you. We're happy you're pleased with our service and appreciate your trust in us. Thanks for sharing.

Displaying Review 1 - 15 of 1258 in total
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