business image

Downtown Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(296 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Downtown Automotive provides fast, friendly and reliable services. We pride ourselves on quality workmanship and satisfied customers who will refer others to our business. We strive to ensure that your repair will be exactly what is required to get your automobile back on the road. Safety and quality is a priority for us when repairing Downtown Automotive provides fast, friendly and reliable services. We pride ourselves on quality workmanship and satisfied customers who will refer others to our business. We strive to ensure that your repair will be exactly what is required to get your automobile back on the road. Safety and quality is a priority for us when repairing your vehicle. ...more

Categories
Car Maintenance, Auto Body, Towing Service
Contact
(713) 874-1860

Business Hours

Mon
8:00 AM - 6:30 PM
Tue
8:00 AM - 6:30 PM
Wed
8:00 AM - 6:30 PM
Thu
8:00 AM - 6:30 PM
Fri
8:00 AM - 6:30 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
1307 Fairview Street Houston, TX 77006

Affiliations

ASE
AAA - Approved Auto Repair
ASE - Master Certification
Service Coupons and Posts
Thanks for the love! ๐Ÿ˜Š At Downtown Automotive, we believe in transparency and speedy service (like a well-tuned engine! ๐ŸŽ๏ธ). Your support fuels our passion for great value! #ThankYou #CustomerFirst
Learn More


We're thrilled to hear that Edwin left you in the driver's seat with his expert answers! ๐Ÿš—๐Ÿ’ก Knowledge is key, and we're glad to be your go-to for car maintenance. Hereโ€™s to many more smooth rides together! #CustomerAppreciation #DowntownAuto ๐ŸŒŸ
Learn More

๐Ÿš—๐Ÿ’จ We're thrilled to hear you found our team knowledgeable and friendly! Fixing cars is our jam, and we're ready for both your rides anytime. If cars had hearts, we'd win theirs every time! โค๏ธ Thanks for your trust! #CarCare #CustomerLove
Learn More

We're thrilled to hear you found our team friendly and attentive! ๐Ÿฆ… No matter how many wheels or issues you bring, we're always ready to take the ride with you! Thank you for trusting Downtown Automotive! ๐Ÿš—โœจ #CustomerAppreciation #AutoExperts
Learn More

Thanks for the love! ๐ŸŒŸ We're thrilled to hear you think we're the best! We'll keep those wheels turning and smiles driving! ๐Ÿ˜Š๐Ÿš— #BestInTown #DowntownAutomotive
Learn More

Wow, 18 years and still going strong! ๐ŸŽ‰ We're thrilled to have you as part of the Downtown Automotive family. ๐Ÿš—๐Ÿ’จ Here's to a smooth ride, cool AC, and no more oily surprises. Thanks for your loyalty! #LoyalCustomers #AutoCareExperts
Learn More

๐ŸŽ‰ We appreciate the love! At Downtown Automotive, we believe great customer service is our fuel to success. Thanks for letting us keep your engines running smoothly! ๐Ÿš—๐Ÿ”ง #CustomerSatisfaction #DowntownAutomotive
Learn More

We're thrilled to hear that Mark and the team have earned your trust over 20 years! ๐Ÿ› ๏ธ๐Ÿ’™ Transparency and fairness are our middle names! We're lucky to have customers like you! #Thankful #DTWNAutomotive
Learn More

We're thrilled to hear that our team is hitting the mark! ๐Ÿš—๐Ÿ’ฅ Taking care of our customers is our specialtyโ€”after all, we donโ€™t just fix cars, we fix your worries too! Thanks for the kind words! ๐Ÿ˜Š #CarCare #CustomerFirst
Learn More

๐ŸŒŸ Huge shoutout to our amazing customers! We're thrilled Pat's dedication shines through, even in his busy days! Your trust in us makes all the difference. ๐Ÿš—๐Ÿ’ช Weโ€™re here to keep you and your ride happy! #CustomerAppreciation #DowntownAutomotive ๐Ÿ› ๏ธ
Learn More

Thanks for the awesome shoutout! We're thrilled you feel like royalty every time you visitโ€”without the royal price tag! ๐Ÿ‘‘๐Ÿš— Your trust means everything to us! #PremiumService #DowntownAutomotive
Learn More

Thank you for the fantastic review! ๐Ÿ˜Š We're glad to help you hit the right note with your horn! ๐ŸŽถ Lala loves those carpool moments. We appreciate your trust in usโ€”you're always family here! ๐Ÿš—๐Ÿ’จ #DowntownAutomotive #CustomerCare
Learn More

Weโ€™re thrilled you had a fantastic experience! ๐Ÿš—๐Ÿ’จ Amazing prices and speedy service? Thatโ€™s just how we roll! Big shoutout to Pat for being the superstar! ๐ŸŒŸ Thank you for choosing Downtown Automotive! #CustomerAppreciation #TeamPat
Learn More

Weโ€™re revved up to hear you had a great experience with Pat and the team! ๐Ÿš—โœจ Professionalism and trust are the name of the game around here. Thanks for recognizing our pit crew! #DowntownAutomotive #CustomerAppreciation
Learn More

We're thrilled to hear you had another positive experience at Downtown Automotive! ๐ŸŒŸ Thank you for choosing us for your car maintenance needs. We truly appreciate your support! #CustomerSatisfaction #DowntownAutomotive
Learn More

๐ŸŒŸ Thanks for the stellar review, Lauren! ๐Ÿš— We're delighted that we met your expectations and that you enjoyed our no-sales-pressure approach. Your trust in us means the world! #CarMaintenance #CustomerSatisfaction
Learn More

Thanks for the 5-star review, Jim! ๐ŸŒŸ We know waiting around for an inspection can be tiresome (pun intended ๐Ÿ˜‰). We're glad we could get you in and out in no time! #CustomerSatisfaction #FastService
Learn More

Thanks for the 5-star review, Jeremy! ๐ŸŒŸ We're thrilled that Pat provided excellent communication and customer service. Keeping our customers cool, both in the car and with our service! ๐Ÿš—โ„๏ธ #CustomerSatisfaction #DowntownAutomotive
Learn More

Thanks for the 5-star review, Brett! ๐ŸŒŸ We're thrilled to hear that you've found our team fast, efficient, and trustworthy. We appreciate your support and your trust in our services. See you for your next visit! #CustomerAppreciation #CarMaintenance
Learn More

15 years and still going strong! Thanks for being a part of our Downtown Automotive family. We're committed to keeping your car running smoothly ๐Ÿš—๐Ÿ’จ #loyalcustomers #DowntownAutomotive
Learn More

Hey there, Daya! We're thrilled to receive your 5-star review! Our team, especially Pat, is over the moon knowing they hit the mark. We appreciate your trust and patience. Thanks for cruising with us! ๐Ÿš—๐ŸŒŸ #CustomerSatisfaction #DTAutomotive
Learn More

๐ŸŒŸ Thank you for the glowing review, Zachary! We're thrilled to have earned the trust of both you and your sister. We're glad you had a great experience with us and we look forward to serving you again. #CustomerSatisfaction #DowntownAutomotive
Learn More

๐ŸŽ‰ Thanks for the awesome review, Dena! We're thrilled to hear about your positive experience with us. We strive for top-notch service every time! ๐Ÿš—๐Ÿ’ช #CustomerSatisfaction #CarCare
Learn More

Thanks for the kudos! ๐Ÿš— We're glad we could provide top-notch service and detailed explanations. We'll always be here for all your automotive needs. ๐Ÿ’ช #CustomerSatisfaction #ProfessionalService
Learn More

Thanks for the awesome review! We're delighted to hear about your positive experience at Downtown Automotive. ๐ŸŒŸ Pat Horan is a rockstar manager! We're so grateful for your loyalty. #CustomerAppreciation #5StarReview
Learn More

We're thrilled you're happy with our work, Loretta! ๐Ÿ˜ Making your car look brand new is what we're all about! Thanks for the awesome review! #CarRepair #HappyCustomers
Learn More

Hey there, thank you for the stellar review! ๐ŸŒŸ We're thrilled to have revived your old Chevy. Your commitment to scheduled maintenance is music to our ears! ๐ŸŽถ๐Ÿš— #DowntownAutomotive #FiveStarReview
Learn More

๐ŸŒŸ Thank you for the kind words, Cynthia! We're thrilled to have you as a longtime customer and we're grateful for your support. Here's to many more years of keeping your car running smoothly! ๐Ÿš—๐Ÿ’จ #CustomerAppreciation #DowntownAutomotive
Learn More

Thanks for the 5-star review, Jamie! ๐Ÿ’ซ We're glad you had a positive experience with our quick and friendly service. We strive for excellence! #HappyCustomers #DowntownAutomotive ๐Ÿš—
Learn More

Hey Jan, we appreciate your kind words! ๐Ÿ™Œ We're thrilled to be your go-to mechanics for over a decade. Your trust means the world! #DowntownAutomotive #CarCare
Learn More

Thanks for the 5-star review, Christopher! ๐Ÿ’ซ We're happy to hear you had a great and quick service with us. We appreciate your support! ๐Ÿš— #CustomerSatisfaction #CarCare
Learn More

๐ŸŽ‰ Thanks for the 5-star review, Gay! We're thrilled to hear you had a great experience with us. Our team always aims to make car maintenance convenient and transparent. See you next time! ๐Ÿš—๐Ÿ› ๏ธ #CustomerAppreciation #DowntownAutomotive
Learn More

Thanks for the 5-star love, Malcolm! ๐ŸŒŸ We're glad we could get you back on the road in a jiffy. Your support means the world to us! ๐Ÿš—๐Ÿ’จ #Efficiency #HappyCustomers
Learn More

Thanks for the detailed breakdown, Mark! We're glad we could help ensure your grandson's safety on the road. ๐Ÿš— We appreciate your support! #HappyCustomers #CarSafety
Learn More

Thanks for the 5-star review, Fredy! ๐ŸŒŸ We're thrilled you had a โšก๏ธquick and great experience with us. Looking forward to seeing you next time! #CustomerSatisfaction #DowntownAutomotive
Learn More


Thanks for the stellar review, John! ๐ŸŒŸ We're glad we could solve those pesky recurring issues for you. Here's to smooth rides ahead! ๐Ÿš— #CustomerSatisfaction #CarCare
Learn More

Thanks for choosing Downtown Auto Repair during a stressful time! We're happy to have been able to help get you back on the road ๐Ÿš— We truly appreciate your support! #CustomerAppreciation #Grateful
Learn More

๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We're thrilled to hear that you've been pleased with our service for your Mazda 3! Thank you for the kind words. We appreciate your loyalty and trust. #DowntownAutomotive #Houston ๐Ÿš—โœจ
Learn More

๐ŸŒŸ Thank you for the kind words! ๐Ÿ˜Š We're thrilled that you had a great experience with us. ๐Ÿš—๐Ÿ’จ Your recommendation means the world to us! ๐Ÿ™Œ #GreatService #KindAndHonest #EfficientAndProfessional #HighlyRecommend #DowntownAutomotive #Houston
Learn More



๐ŸŒŸ Thank you for your unwavering trust in us for 15+ years! ๐Ÿš—๐Ÿ’ช We're grateful to be your go-to choice for car repairs. ๐Ÿ™โœจ #CustomerAppreciation #ReliableService #15YearsAndCounting #DowntownAutomotive #Houston
Learn More


๐ŸŒŸ Thank you for the 5-star review! We appreciate your support. ๐Ÿ˜Š #DowntownAutomotive #HappyCustomers #Houston
Learn More

Thanks Jan! ๐Ÿคฉ We're so glad you had a great experience with us. We take pride in providing top-notch service in #Houston! #HappyCustomer #DowntownAutomotive ๐Ÿš—
Learn More

Thanks for the kind words, Beth! ๐Ÿค— We're so glad you had a great experience with us. #Houston #DowntownAutomotive ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ
Learn More

Thanks for the kind words, Malinda! We're glad we could help you out during your visit to Houston. ๐Ÿค— #HappyCustomer #Houston #DowntownAutomotive ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ
Learn More

Thanks for the kind words, Leah! ๐Ÿค— We're so glad Pat was able to help you out. #CustomerSatisfaction #Houston #๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ
Learn More

Thanks for the great review, Donald! ๐Ÿคฉ We're glad you're happy with our work. #Houston #AutoRepair #HappyCustomers
Learn More

Thanks for the kind words, Spencer! We're glad you trust us with your vehicles. We strive to provide friendly, honest, reliable service at a reasonable price. #Houston #DowntownAutomotive ๐Ÿ› ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ
Learn More

We're glad to hear you had a great experience with us, William! ๐Ÿค— We always strive to provide the best service and advice to our customers. #Houston #DowntownAutomotive #HappyCustomer ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ
Learn More

Thanks for the great review, Ryan! ๐Ÿคฉ We're glad to hear Mark and Pat took care of your car. We strive to make sure our customers are taken care of. #DowntownAutomotive #Houston
Learn More

Thanks for the great review, Sarah! ๐Ÿคฉ We're so glad we could diagnose and fix your car same day! ๐Ÿš— #transparentpricing #Houston
Learn More

๐Ÿ‘๐ŸผDropped off car for 30K check-up, picked up before closing. Great service! #Houston #CarCare #HappyCustomer ๐Ÿš—
Learn More

Thanks for the great review, Oliver! ๐Ÿคฉ We're so glad you had a great experience with us! #Houston #DowntownAutomotiveRepair #HappyCustomer
Learn More

๐Ÿ‘๐Ÿผ Fast, friendly & efficient service in Houston. #Houston #annualinspection #recommended
Learn More

Thanks so much for the kind words, Robert! We're so glad you had a great experience with us. ๐Ÿคฉ #Houston #DowntownAutomotiveRepair #Trustworthy #Competent #ReasonablyPriced
Learn More

Thanks for the kind words, Augustine! ๐Ÿคฉ We're glad you had a great experience with us. We strive to provide honest and reliable service at a reasonable price. #Houston #AutoRepair #HonestService
Learn More


Thanks for your feedback, Ursula! ๐Ÿค— We appreciate you taking the time to share your experience. #Houston #DowntownAutomotiveRepair ๐Ÿš—๐Ÿ”ง
Learn More

Thanks for the great review, Camron! ๐Ÿคฉ We're so glad you keep coming back to us for your car repair needs. We strive to provide the best customer service and quality work in Houston. #DowntownAutomotiveRepair #Houston
Learn More

Thanks for the kind words, Valerie! ๐Ÿค— We strive to give you a first-class service and treat you like family. We're glad you feel comfortable and secure with us! ๐Ÿค #DowntownAutomotiveRepair #Houston
Learn More

๐Ÿ‘๐Ÿผ๐Ÿ”ง #Houston #DowntownAutomotive
Learn More

Thank you, Linda! ๐Ÿคฉ We're so glad you had a great experience at Downtown Automotive Repair! #Houston #AutoRepair #CustomerService
Learn More

#DowntownAutomotive ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ #Houston #AutoService #HappyCustomer
Learn More

Thanks for the 5-star review, Missy! We're so glad you keep coming back to Downtown Automotive Repair in #Houston! ๐Ÿคฉ #HappyCustomer #AutoRepair
Learn More

Thanks for the kind words, Austina! We're glad to have been able to help you out. We always strive to provide honest and reliable service ๐Ÿค #DowntownAutomotiveRepair #Houston #AutoRepair
Learn More

Thanks for the amazing review, Crissy! ๐Ÿคฉ We're so glad to hear you've been coming to us for years and that we could help you out with your car and rear view mirror. ๐Ÿš— #Houston #DowntownAutomotiveRepair #CustomerService
Learn More

Thanks Kathryn! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We're so glad you had a great experience with us. #DowntownAutomotiveRepair #Houston
Learn More

Thanks for the great review, Cheryl! ๐Ÿคฉ We're so glad you trust us for all your automotive needs. #Houston #DowntownAutomotiveRepair #Cars #Repairs #Inspection
Learn More

Thanks for the great review, Ernest! ๐Ÿคฉ We're glad to hear you had a great experience with us. #Houston #StateInspection #HappyCustomer ๐Ÿš—
Learn More

Thanks for the kind words, Leah! ๐Ÿคฉ We're glad you had a great experience with us at Downtown Automotive Repair. #Houston #AutoRepair #HappyCustomer
Learn More

๐Ÿ‘The staff are ๐Ÿ’ฏ knowledgeable & provide updates. Very nice & I recommend them for all car needs. #Houston ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ
Learn More

Thanks for the kind words, Cheryl! ๐Ÿค— We're so glad you had a great experience with us. Pat's the best! #DowntownAutomotive #Houston #ExceptionalService ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ
Learn More

๐Ÿคฉ #Houston ๐ŸŒŸ #Kindness ๐ŸŒŸ #PositiveVibes ๐ŸŒŸ
Learn More

Thanks for your trust and loyalty, Stephen! We're proud to have been serving Houston ๐Ÿคฉ for over 30 years! #Houston #DowntownAutomotiveRepair #Trust #Loyalty
Learn More

Thanks for the kind words, Jim! ๐Ÿคฉ We're glad to hear you had a great experience with us. #Houston #Service #CustomerSatisfaction
Learn More

Thanks for the great review, Jim! ๐ŸŒŸ We're glad you had a great experience with us at Downtown Automotive Repair. #Houston #Service #CustomerSatisfaction
Learn More

Thanks for the 5-star review, Randall! We're so glad you had a great experience at Downtown Automotive Repair in #Houston! ๐Ÿคฉ๐Ÿคฉ๐Ÿคฉ #5star #autorepair #Houston
Learn More

Thanks for the kind words, Jennifer! ๐Ÿคฉ We're so glad you've been trusting us with your 2009 car for years. Pat is always happy to help! #Houston #DowntownAutomotiveRepair #AutoRepair #CustomerService
Learn More

๐Ÿคฉ๐Ÿ‘ #Houston ๐ŸŒŸ #QualityService ๐ŸŒŸ #CustomerSatisfaction ๐ŸŒŸ
Learn More

Thanks for the amazing review, Molly! ๐Ÿคฉ We're so glad you love Pat and Downtown Automotive Repair! #Houston #AutoRepair #CustomerSatisfaction ๐Ÿš—
Learn More

Thanks for the kind words, James! We're so glad you've been with us for 15 years. ๐Ÿคฉ We appreciate your loyalty and are proud to offer quality service, friendly staff, and reasonable prices. #Houston #DowntownAutomotiveRepair #QualityService
Learn More


#Houston #BenzLovers ๐Ÿš—๐Ÿ”ง๐Ÿ‘๐Ÿผ Always a pleasure to get my car serviced here. No upselling, no nonsense. Just good, honest work. #Houston #BenzLovers ๐Ÿš—๐Ÿ”ง๐Ÿ‘๐Ÿผ
Learn More

#Honest ๐Ÿ’ฏ๐Ÿ‘๐Ÿผ #Houston #AutoRepair
Learn More

Thanks for the great review, Annette! ๐ŸŒŸWe're so glad you had a positive experience with us. ๐Ÿค— #Houston #DowntownAutomotiveRepair #CustomerSatisfaction
Learn More

Thanks for the great review, James! ๐Ÿคฉ We're glad you had a great experience with us at Downtown Automotive Repair in Houston. #Houston #DowntownAutomotiveRepair #CarRepair
Learn More

Thanks for the great review, Tanya! ๐Ÿคฉ We're so glad you had a great experience with us. We're here to help you with all your automotive needs. #Houston #DowntownAutomotiveRepair #CarRepair
Learn More

Thanks for the great review, Alexsander! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ We're glad you had a speedy process and appreciate your business! #Houston #DowntownAutomotiveRepair #AutoRepair #CustomerService
Learn More

Thanks for the great review, Tim! ๐Ÿคฉ We're proud to provide honest, quality service to our customers in Houston. #Houston #DowntownAutomotiveRepair #HonestService
Learn More

Thanks for the kind words, Sue! ๐Ÿคฉ We're so glad you've been coming to us for years! #Honest #HandsOn #DowntownAutomotiveRepair #Houston
Learn More

Thanks for the kind words, Samuel! ๐Ÿคฉ We're glad you trust us and appreciate our mid-range prices and professional team. #Houston #AAA #AutomotiveRepair ๐Ÿ”ง
Learn More

Thanks for the great review, Don! ๐Ÿคฉ We're glad to hear your car is running like new after 80,000+ miles! #Houston #DowntownAutomotiveRepair #CarRepair #HappyCustomer
Learn More

Thanks for your loyalty, Ryan! ๐Ÿคฉ We're proud to have served you for over 20 years. Mark and the team are always here to help. #Houston #DowntownAutomotiveRepair #Service #Loyalty
Learn More

Thanks for the kind words, Linda! ๐ŸคฉWe're proud to provide professional and knowledgeable service to our customers in Houston. #Houston #autorepair #customerservice
Learn More

Thanks for the great review, Christopher! ๐Ÿคฉ We're glad you're satisfied with your experience and we look forward to seeing you again soon! #Houston #DowntownAutomotiveRepair #CustomerSatisfaction
Learn More

๐Ÿ‘๐Ÿ‘The staff are ๐Ÿ’ฏ courteous, fast & efficient. #Houston #Efficiency #Service
Learn More

Thanks for the great review, Dan! ๐Ÿคฉ We're so glad you had a great experience with us. #Houston #LincolnSUV #ExcellentService #PromptService #CourteousService
Learn More
Net Promoterยฎ NPSยฎ, NPS Prismยฎ, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Scoreโ„ข and Net Promoter Systemโ„ข are service marks of Bain & Company, Inc., and Fred Reichheld.