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Dressel's Service Station

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,031 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Serving the Massachusetts Pioneer Valley with quality automotive repair since the early 1930's, and currently owned & operated by the Merrill Family since 1962, Dressel's Service Station is a reputable, trustworthy business that has grown by word-of-mouth from thousands of satisfied customers. Serving the Massachusetts Pioneer Valley with quality automotive repair since the early 1930's, and currently owned & operated by the Merrill Family since 1962, Dressel's Service Station is a reputable, trustworthy business that has grown by word-of-mouth from thousands of satisfied customers.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(413) 467-9411

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
161 W State St Granby, MA 01033-9611
Dressel's Service Station's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,031 Reviews)

Verified Customer
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Accommodating
The techs were able to accommodate my request to finish under the required time of the service in order for me to be able to watch my grandson.
Much thanks!

PM
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PENNI M.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Appreciated the loyalty customer discount
As someone in a fixed income who has been brining my cars to Dressell’s for over 20 years I really appreciated that they offered their long term customers a loyalty discount. I wish other companies would do that. I am always satisfied with the work Dressell’s does and the upfront service they provide.

MM
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MICHAEL M.
Belchertown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Service
Brought my truck in for E brake,and little heat Fixed both problems and now if you join there VIP membership i saved $.

VO
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VICKI O.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Vehicle tune up
Best place around! The customer service is amazing and very reasonable prices! They have some cool sweatshirts and hats for sale as well!

SS
SHARON S.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Oil change
Very happy with my experience. Had an oil change and tires rotated I would highly recommend them!!

KE
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KAT E.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Fast turnaround and great communication.
In this case I was able to pick up my car the next day, and Dresslers gave me a clear explanation of what was wrong and how it was corrected.

NB
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NATHAN B.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Friendly & Honest
I took my car to Dressels after hitting a curb. My alignment was way off, and I was concerned that I may have damaged my suspension. Everyone is so friendly & Honest. After looking at my car they determined that it was only my alignment. A job I expected to be hundreds of dollars turned out to be under 100. There customer service, and vehicle knowledge is amazing. I would recommend Dressles to everyone. Thank you all for your support!

HG
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HELEN G.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Return visits
I continue to return to Dressels for good service. I trust in their work and their recommendations for keeping my 18 year old car on the road.

ES
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EDWARD S.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Wonderful perfect service
Excellent 90,000 mile check up
Confident in their abilities

Verified Customer
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Oil change/oil leak
Brought my car in for oil change and check to see if oil was leaking from recent oil pan gasket replacement. Oil was leaking so they replaced the gasket under warranty. Advised of things to watch for and come back if still leaking. My vehicle is still leaking, I will be calling to schedule a follow up appointment.

DM
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DAVID M.
East Longmeadow, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Typical service...
I put a lot of faith in the work done by Dressels.

NC
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NICK C.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Excellent Service as always
Always great service at Dressel’s, never disappointed in them!

DB
DAVID B.
Belchertown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
First time Visit
Really liked my experience here, although I just made an appointment for an oil change, and being a new customer, the service was 5 star. I made an appointment on line, was notified that there was a cancellation and if I would like to come in a few days earlier..great communications all the way around. Thanks to Dina, the mechanics and staff..I will be a returning customer!!

MG
MARILYN G.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Regular maintenace
Very efficient, friendly place. My car is in good hands.

Verified Customer
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
Headlight
Replaced correct bulb on headlight
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