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Dressel's Service Station

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,052 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Serving the Massachusetts Pioneer Valley with quality automotive repair since the early 1930's, and currently owned & operated by the Merrill Family since 1962, Dressel's Service Station is a reputable, trustworthy business that has grown by word-of-mouth from thousands of satisfied customers. Serving the Massachusetts Pioneer Valley with quality automotive repair since the early 1930's, and currently owned & operated by the Merrill Family since 1962, Dressel's Service Station is a reputable, trustworthy business that has grown by word-of-mouth from thousands of satisfied customers.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(413) 467-9411

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
161 W State St Granby, MA 01033-9611
Dressel's Service Station's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,052 Reviews)

JW
JOEL W.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Efficient and excellent Service with a smile.
I needed an alignment done quickly for travel and they got it completed asap.

Verified Customer
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Buick park Ave.
Thank you to the Dressel team for getting my husband car fixed so quickly. We had a problem with our Buick and couldn't drive it. The mechanic's diagnosed the problem the day we dropped it off and the next morning it was fixed. Thank you so much. Great mechanics.

JM
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JOHN M.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
As promised
Came in for appt on brake check.
Finished on time as scheduled.

EJ
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ED J.
Ware, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Top notch
Squeezed us in with no appointment and was a huge favor .....never go anywhere else

AE
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ANITA E.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Always a great repair experience at Dressel's
It's a family business. So, you feel like family when you're there. They are welcoming, competent, caring and efficient professionals! We believe in their expertise and their advice.

JC
JOHN C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Front end
Brought in my jeep for a front and alignment on time quick very friendly people will definitely use again

KM
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Kerry M.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
Excellent
Can’t say enough good things about Dressel’s.
Had extensive work done on the light assembly passenger side. Could not pass inspection without the repair.
Nick did an extraordinary job.

The best in the valley. Highly recommend Dressel’s for all your automotive needs.
Plus a very comfortable area to wait if you have to. Great job of renovations.

Kudos to all staff.

Kerry Metz
South Hadley

EF
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ERICK F.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Service with a smile!
Nick and his team have always provided us with excellent service. From the time I check in my car with Paula, to when I pick it up, I know I’m in good hands. Thanks again for awesome service!

MM
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MATTHEW M.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Simply the best!
We trust no one else for our oil changes! Nick and his team of mechanics at Dressel’s are the best, and the staff is amazing. Their pricing is always fair with no hidden costs. I highly recommend Dressel’s for any of your auto needs.

SP
SUZANNE P.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Honesty
To many service stations these days don’t let you know what the final price is going to be you go in for one thing you come back out having had three other things done and $500 poor. They let you know what they find and they let you know how much it’s going to cost before they do anything and that is greatly appreciated.

MD
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MARJORIE D.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Check engine light, needed camshaft sensor replaced.
Prompt, timely service with great communication and overall fantastic people who care about their customers.

KL
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KENNETH L.
Ludlow, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Great customer service really nice people to do business with
Going to bring all my vehicles there

Verified Customer
Granby, MA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Front End Alignment
I got a front end alignment and rotate tires also they tried to diagnose a seat belt light on my dash. Unfortunately this will have to be done at a Dealership.I can count on Dressels to do there best at fixing my vehicles, in a timely manner.

BL
BOB L.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Brake lines leaking
The brake light on my dash came on my Santi Fe. I made an appointment to see why I was told my brake lines were leaking, and I was loosing brake fluid. They made two new lines and I was able to get a new sticker for my car.Dressels they do good work, and they are trust worthy.

JF
JEFF F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Tire repair
Service was excellent, and staff was friendly and courteous. The repair was finished very quickly and Justin did an excellent job in explaining the repair and showing me what did the damage. Highly recommend Dressel’s to everyone I know and have sent people there on many occasions. Should probably be getting a referral discount and would recommend having that implemented as part of an incentive plan for customers. Great job !!
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