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Driven Import Auto Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,314 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Driven Import Auto Care is the type of auto repair shop in Newnan that we would advise our own wives to go to. Attributes include honesty, quality, cleanliness, comfortability, professionalism and intuition. We can fix anything right the first time! We only use factory parts to repair your Honda, Toyota, Acura, Lexus, Nissan, Infiniti, or Driven Import Auto Care is the type of auto repair shop in Newnan that we would advise our own wives to go to. Attributes include honesty, quality, cleanliness, comfortability, professionalism and intuition. We can fix anything right the first time! We only use factory parts to repair your Honda, Toyota, Acura, Lexus, Nissan, Infiniti, or BMW.

At Driven Import Auto Care, you can expect:

A job well done
Accurate and honest diagnostics
Competitive/fair prices
A friendly and passionate team
A clean and comfortable waiting area

Brandon has a true passion for his community in downtown Newnan. He is an active board member of the Newnan Cultural Arts Commission, a member of the Newnan Tree Commission, and a member of the Newnan Historical Society.
...more

Categories
European Auto Repair, Auto Maintenance, Import Auto Repair
Contact
(678) 673-6699

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
20 Tower Place Newnan, GA 30263

Affiliations

ASE - Master Certification
Driven Import Auto Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,314 Reviews)

FK
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FRANKIE K.
Valdosta, GA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2023
verified customerVerified Customer
10
Excellent Service without stepping foot in the door.
My mercedes broke down in Atlanta while attending my daughters wedding. I am from out of town and I was referred to Driven Imports by the dealership. After speaking to Kenny, I had the car towed to their location. They kept me informed through out the service. Excellent customer service.
Dustin P., Service writer/manager from Driven Import Auto Care responded on 11/02/2023 06:07 AM

Thank you for the great review. Im glad we could get the vehicle taken care of for you. We will be here if you ever need our assistance in the future. 

Perry

LC
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Larry C.
Newnan, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2023
verified customerVerified Customer
10
Great service.
Did exactly what they said and in a timely manner.
Dustin P., Service writer/manager from Driven Import Auto Care responded on 11/01/2023 11:47 AM

Thank you for the review, we greatly appreciate your business. 

Perry

PR
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Paul R.
Newnan, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2023
verified customerVerified Customer
10
Fluids change and warranty inspection
As always great service speed and quality. You guys are the best. Keep up the great work.
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/31/2023 02:01 PM

Thank you sir for the trust, we greatly appreciate the 5 stars and review. We love the R/T

Perry

JB
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Jennifer B.
Newnan, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2023
verified customerVerified Customer
10
Great customer service and great honest work! Would recommend!
I’ve been here multiple times. Great experience every time!
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/31/2023 10:07 AM

Thank you again for your continued business and trust, we appreciate the review and 5 stars. It's our goal to deliver A1 service above dealer level every time. 

Perry

PN
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Peter N.
Newnan, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2023
verified customerVerified Customer
10
Perry was outstanding with his service and explanation of future work needed for my vehicle
I called Driven import Auto Care to schedule an appointment for an oil change. Perry was able to get me in quickly and I when I arrived. Everything was ready for me and I was in and out in about 30 min. Perry was very professional and I will definitely refer everyone I know to Driven Impact Auto Care.
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/30/2023 01:24 PM

We greatly appreciate your review, thank you for the 5 stars and trust. Feel free to come by anytime or call with any questions you might have.

Perry

DO
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David O.
Newnan, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2023
verified customerVerified Customer
10
Driven is THE BEST
I have used Driven for all of my vehicle needs from everything between oil changes and major vehicle repairs (water pump, brake, & A/C issues). I’ve used Driven for my son’s Dodge Journey, my daughter’s Hyundai Santa Fe, my wife’s Dodge Challenger, and both my BMW 740iL and F-150….and they have always produced great results.
My daughter recently had her tires replaced and the aligned. The tire shop did not align the tires correctly. She went to Driven for a 2nd opinion and then they aligned them correctly. Kenny & Perry instructed my daughter to ask for a refund from the previous shop…and she got a full refund from the previous shop.
I had a parking brake issue on the Challenger, and Kenny and Perry (and the maintenance techs) went above and beyond to make sure the issue was corrected.
They will fix your vehicle right and will go way beyond to make sure you’re satisfied!
I LOVE Driven for ALL my vehicle needs!
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/30/2023 05:57 AM

Thank you so much sir for the kind words and taking the time to leave such an honest and thought out review. We greatly appreciate your family and your business, trust is a key factor in this industry and we hope to deliver each visit. Come see us with any need you have and again, thank you! 

Perry

DD
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Danny D.
Newnan, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2023
verified customerVerified Customer
10
10 stars!!!!!
Driven has the most courteous and knowledgeable staff. They make every effort to ensure your experience is second to none. I will never consider a dealership again. Call Driven first and relax with peace of mind knowing your vehicle is in great hands.
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/30/2023 06:03 AM

We were more than happy to take care of the LandRover for you sir, thank you for the excellent review and 5 stars! Our goal is to always be the dealer alternative, we strive to deliver!

Perry

CB
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Cortney B.
Kansas City, MO
BMW 750Lxi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2023
verified customerVerified Customer
10
The service is great .
Service is great got me in and out and did a great job on my 750 LI x Drive. Will return for more work i would like done .
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/27/2023 02:19 PM

We greatly appreciate the opportunity to earn your business and trust, it was our pleasure to take care of the BMW for you. Come see us anytime!

Perry

RH
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Robert H.
Newnan, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2023
verified customerVerified Customer
10
2011 Mustang GT Premium
These guys know how to troubleshoot and they do excellent work. The only place I take my Mustang when I have a problem.
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/24/2023 07:16 AM

Thank you Mr. Hunter for the great review, we appreciate you trusting us with your Mustang. Thank you for your business!

Kenny

AG
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Antoinette G.
Newnan, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2023
verified customerVerified Customer
10
Always a Pleasure
Upfront, honest, professionals, I know my vehicle is in good hands. Highly recommended.
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/24/2023 05:49 AM

Thank you so much for the review and 5 star rating, we appreciate your business and trust. 

Perry

Verified Customer
Fayetteville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2023
verified customerVerified Customer
10
Brake inspection
Had a 1pm appointment for a brake inspection. They got me in on time and out earlier than expected. These guys are very knowledgeable, professional and curtious. I will use them again.
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/23/2023 12:19 PM

Thank you for coming in, we appreciate thew 5 stars and review. Come see us anytime.

Perry

LH
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Lynn H.
Palmetto, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2023
verified customerVerified Customer
10
Quick, efficient, professional
I could take my Audi to the dealer. But I trust Driven to treat my car and me with great professional service.
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/23/2023 08:06 AM

We are always more than happy to take care of your vehicle, thank you for the business and 5 star rating.

Perry

TS
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Tim S.
Newnan, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2023
verified customerVerified Customer
10
Regular service and fixing a problem
We have been taking our 3 cars to Driven for a few years now. They are always excellent in their customer service and the quality of their work. Our BMW X3 needed a service plus the front parking sensor has fallen into the bumper - they removed the bumper and fixed the sensor while finding and fixing some other issues they discovered.
They are always reasonable and explain the work which took place. I highly recommend them.
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/23/2023 08:07 AM

It was no problem at all to take care of the X3, we are happy to help in any way we can. Thank you for years of support and trust!

Perry

Verified Customer
Sharpsburg, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2023
verified customerVerified Customer
10
Thank you
Very informative and knowledge
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/20/2023 04:49 AM

It was our pleasure to take care of the Infiniti, thank you for the chance to earn your business.

Perry

Verified Customer
Newnan, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2023
verified customerVerified Customer
10
?
They fixed all that needed to be fixed.
It runs great ?
Dustin P., Service writer/manager from Driven Import Auto Care responded on 10/20/2023 04:50 AM

We were more than happy to take care of the Sentra, thank you for your business.

Perry
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