They no longer answer the phone so you can’t get info on your car. They don’t call when your car is done. I had a 7:30am drop off. Tried calling at 3:30pm (several times), finally stopped in at 4:30pm only to be told they haven’t even looked at it yet. Their excuse is they are short handed. My wife and I have been going there for years and during the last several months all we get is delays and excuses. We will be changing shops.
Not Recommended
EM
Edward M.
Hartville, OH
04/29/2019
Honest and good
We have had several repairs done at Duane's and have found them to be the most honest and fair in pricing. We won't go any where else.
Recommended
DO
DAN O.
Canton, OH
09/08/2011
Verified Customer
Spark Plug
Awesome job, upfront and honest about situation with my truck. They fixed problem in timely manner and kept me informed through out repair.
Recommended
JP
John P.
Canton, OH
09/07/2011
Verified Customer
Emergency Brake Repair
I had a brake line blow on my 2000 Ranger on Saturday morn. They were able to fix it for me on Monday. estimate was fair and accurate.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.