Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment. Dublin Hyundai is located in Dublin, CA, serving the Bay Area with a smile! We are equipped to handle all of your vehicle needs, from routine oil changes to major engine repair. Call us today to schedule a service appointment.
Just two months later, at 9,000 miles, the new tires were completely worn down. When I brought it in, they claimed it might be due to wheel alignment. Despite having a factory warranty, they insisted that the issue was caused by external factors and refused to honor the warranty. Instead, they quoted me $1,000 for wheel alignment and the replacement of both tires. I tried to argue, but they were firm in blaming me and refused to offer any discount.
I then took my car to American Tire in Dublin, and they were sympathetic to my situation. They offered a significant discount and fixed the issue, charging me just $450 for the wheel alignment and both tire replacements.
Additionally, my passenger door handle became faulty, and when I requested warranty coverage, they gave me the same excuse — it was caused by "external factors" and wouldn't be covered. They quoted me $1,250 for repairs.
In my experience, Dublin Hyundai service seems to prioritize making money off customers rather than honoring factory warranties or addressing legitimate concerns. Their management should focus more on customer satisfaction. I will never return to Dublin Hyundai service again.