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SureCritic / Repair Shop / Duke Street Liberty
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Duke Street Liberty

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(43 Reviews)
73
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Score Details

5 stars
81%
4 stars
6%
3 stars
4%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

Duke Street Liberty provides automotive service and repair in the Alexandria, VA area. We treat strangers like friends, and friends like family! Schedule your appointment today by calling 571-312-3046 or by email at DUKESTREETLIBERTY@GMAIL.COM Duke Street Liberty provides automotive service and repair in the Alexandria, VA area. We treat strangers like friends, and friends like family! Schedule your appointment today by calling 571-312-3046 or by email at DUKESTREETLIBERTY@GMAIL.COM

Categories
Repair Shop, Tire Repair, Auto Maintenance
Contact
(571) 312-3046
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5412 Duke St Alexandria, VA 22304
Get Directions
Duke Street Liberty's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(43 Reviews)
Write a Review
Recent Reviews
RS
REYMAN S.
Alexandria, VA
Honda Civic Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2022
verified customerVerified Customer
10
Great place to visit
They were professional and did a great job to change vehicle oil and rotate the tire. I was very impressed with my visit. I visit this place again and again.
Verified Customer
Alexandria, VA
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2022
verified customerVerified Customer
10
Excellent and Speedy Sevice
They get an A+
YM
Yohannes M.
Alexandria, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2022
verified customerVerified Customer
10
Responsible and honest people. I saved money from I was to pay in other like businesses.
I checked maintenance of my car in a place nearby, but the cost I paid was less by at least $175.00. The care they give to customers is exceptional. Above all else I noticed honesty in their handling with customers. One of the staff by the name Berhane is a very honest and dependable person. God bless him because of him I am a customer to Liberty
VK
gravatar
VALERIE K.
Alexandria, VA
Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2022
verified customerVerified Customer
10
Inexpensive great service
My car was fixed well in a timely and inexpensive manner.
Verified Customer
WA
Dodge Challenger
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/10/2022
verified customerVerified Customer
0
Service
Service was terrible, please no one go here. They are slow and would let any one pick up your car.
GA
Girma A.
Alexandria, VA
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2022
verified customerVerified Customer
9
Great service
Great customer service and doing good job, definitely will come back again
EC
ELIZABETH C.
Pittsburgh, PA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2022
verified customerVerified Customer
10
Excellent service
Great service
MD
MEHARI D.
Alexandria, VA
Toyota Highlander
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/03/2022
verified customerVerified Customer
7
Brake pad change service
The service seems fine and no issue with my car after service performed. But I wasn’t happy the fact that I left the car at 8:30 am on Saturday and I was told that I was going to get a call when the car is ready. No body called me and I called myself at 4:30pm and a cashier told me that mechanics are already gone but my car is ready and I can pick it up. The car was ready for several hours but no body notify client and that is not a good look and good customer service. Communication!!!
Mehari
Verified Customer
Falls Church, VA
Toyota Camry
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/28/2022
verified customerVerified Customer
0
Oil Change
I told them i wanted Mobile 1 oil and they put different oil without letting me know which is very unprofessional!

It is horrible experience. And zero customer service.
Verified Customer
Alexandria, VA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2022
verified customerVerified Customer
10
Great service
Great service friendly and helpful environment, I usually stop by for any service.
BT
Belaynesh T.
Alexandria, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2022
verified customerVerified Customer
10
My experience at Liberty Duke
Very professional exllent customer service.
VK
gravatar
VALERIE K.
Alexandria, VA
Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2022
verified customerVerified Customer
9
Replace alternator
Mechanic knew what was needed from the start. He said it would take half a day and that was exactly how it was. Car seems to be working fine again.
WD
Willard D.
Springfield, VA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2022
verified customerVerified Customer
10
Car review
Timely response
CD
gravatar
Claudia D.
Alexandria, VA
FIAT 500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2022
verified customerVerified Customer
10
A well kept secret
Always friend and offering good service at a reasonable price. The manager knows my cars by heart !
ZT
ZERIHUN T.
Alexandria, VA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2022
verified customerVerified Customer
10
Zerihun
Very good service
Displaying Review 1 - 15 of 43 in total
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