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Dusterhoft Family Stores

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,255 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

How do we stay small and sell big? It's simple: years of experience. At Demers Cenex, our mission is to offer you the latest in parts and products at the best prices, and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable. Once you try us, we're sure you'll be back for more! How do we stay small and sell big? It's simple: years of experience. At Demers Cenex, our mission is to offer you the latest in parts and products at the best prices, and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable. Once you try us, we're sure you'll be back for more!

Dusterhoft Oil Company has been operating service stations in Grand Forks since 1977. We are a locally owned company currently operating 32nd Ave Cenex and Demers Interstate Cenex. Our stations feature vehicle repair, touch-free vehicle washing, Cenex fuels, 24 hours towing, and convenience centers with hot food and all your favorite snacks and drinks. We are dedicated to providing an atmosphere that will make your experience with us a pleasant one. We are committed to customer service that begins when you enter our store and continues after you leave. At Dusterhoft Oil Company our number one principle is “We care about our customer.”
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Categories
Tire Sales and Repair, Repair Shop, Towing Service
Contact
(701) 772-6702

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
4315 Demers Ave Grand Forks, ND 58201-3901
Dusterhoft Family Stores' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,255 Reviews)

JF
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JOHN W F.
Grand Forks, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Oil change
Always go here for oil changes. They always clean your windows and vacuum the interior. Great place!

RS
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RICK S.
Grand Forks, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
once again great service
John and his boys always take good care of my vehicles!

RS
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ROD or DIANE S.
Grand Forks, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Always great service
Thank you for the quick, friendly service. I got in right away for an oil change, I trust the guys here to tell me if there is anything to be concerned about. It's a nice touch to have the interior vacuum!!

LK
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LINDSAY K.
Drayton, ND
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/05/2025
verified customerVerified Customer
8
First for everything
I always bring my cars to them because they never tried to get me to do any "repairs" I didn't need. But this time, unfortunately, they insisted I needed to replace a tire that has only been on my vehicle for less than a month. I found this very disappointing. If it becomes consistent practice I will have to find somewhere new for my repairs.

CC
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CHRISTIAN C.
Grand Forks, ND
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/31/2025
verified customerVerified Customer
4
Good service but poor communication
I was given a quote for a water pump replacement and decided to buy my own part before taking it in. What I was not told was that buying my own part did not reduce the price of the repair. They increased their hourly rate to match the quote I was given, which meant I ended up paying way more in the end. Good job with the repair so far but I was mislead with prices. Ask them more questions before you take your vehicle in!

RS
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RICK S.
Grand Forks, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Always very good
John and his boys always are fair honest and good and very quick service!

DM
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DAVID M.
Grand Forks, ND
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/18/2025
verified customerVerified Customer
2
I Went for a change of battery and my tires were inflated to extreme dangerous levels
My car was towed to the shop because my battery died. When I picked my car up, I found that my tire pressure was marked at the 50s and 40s Psi levels. I returned to the shop and asked John if the tires were inflated, and he said they were not. We assumed the sensors were not showing the actual value because of the battery change. Worried about my safety, I manually checked the levels by myself and found that the values shown by the sensor were real. This was a very irresponsible act, putting the lives of the customers at risk

AO
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ALLEN O.
East Grand Forks, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Oil change
Stopped in to set up a appointment and they got me in right then.

LK
Leroy K.
North Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Leroy said they have good service and the sales guy is good.
Recommended

RS
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ROD or DIANE S.
Grand Forks, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Battery replacement
Thanks John and Troy for getting us in so quickly. We always know we will get the best, most honest service from you guys and we really appreciate it.

MK
Mike K.
East Grand Forks, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
Category: Service
Mike said they go the work done, it was better than expected.
Recommended

CC
Chris C.
Grand Forks, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
Category: Service
Chris said they have a really good service. They communicated well and he had a good appointment.
Recommended

JF
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JOHN W F.
Grand Forks, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2024
verified customerVerified Customer
10
Oil change/tire rotation
Been going there for years. Always trust them. They do excellent work.

Verified Customer
Grand Forks, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Nice quick work
Brought my car in for an oil change, was done quickly and a nice to surprise to find my car vacuumed when I picked it up! Thanks guys!!

LJ
Lori J.
Grand Forks, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
Category: Service
Lori said they were really good. She's been with them for awhile and she thinks they're pretty good people.
Recommended

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