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Duval's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,104 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Since 1985, Duval’s Service Center has been providing trusted auto service and tires to customers in Portland ME, South Portland ME, Westbrook ME, Cape Elizabeth ME, and the surrounding areas throughout Cumberland County. Our auto repairs include: brakes, belts & hoses, oil changes, transmission work, glass repair, painting and auto body Since 1985, Duval’s Service Center has been providing trusted auto service and tires to customers in Portland ME, South Portland ME, Westbrook ME, Cape Elizabeth ME, and the surrounding areas throughout Cumberland County. Our auto repairs include: brakes, belts & hoses, oil changes, transmission work, glass repair, painting and auto body service. Our auto shop uses NAPA parts, giving you the peace of mind you need! We offer competitively priced tires from name brands like: ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(207) 799-7314

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
20 Park Ave South Portland, ME 04106-5609
Duval's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,104 Reviews)

LP
LADD P.
Windham, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Gets the job done
Will be a forever customer as long as Erik is owner. His work ethic and his dedication is outstanding and he holds his crew to the same standards! Amazing!

MS
MELISSA S.
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Satisfied
Duvals is professional, timely and fair priced. I would highly recommend them.

Verified Customer
Hollis Center, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Duval’s is #1
Eric and Tony & Crew are awesome
Erik L. from Duval's Service Center responded on 03/29/2025 09:31 AM

We appreciate you taking the time to share your experience! It’s fantastic to know Eric, Tony, and the crew made such a positive impact. They truly aim to provide a great service, and your recognition means a lot. Here's to many more awesome experiences!


DS
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DAN S.
Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Repair
You guys are great and very professional and very patient. We really appreciate your work.
Erik L. from Duval's Service Center responded on 03/28/2025 09:31 AM

We appreciate your feedback and are glad to hear that you found our team professional and patient. It's our goal to provide top-notch service, and it sounds like we hit the mark. If you ever need us again, just know we're always here with our toolbox and a good sense of humor at the ready!


BM
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BOB M.
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Replace alternator
Fast turnaround time which was super!!
Kind, courteous, and professional service!!
Overall great experience
Erik L. from Duval's Service Center responded on 03/28/2025 09:31 AM

We appreciate your feedback and are glad to hear about your positive experience! It sounds like our team was on their A-game, delivering service faster than a cheetah on roller skates. If you ever need us again, know that we are just a call away, ready to provide that same level of speedy and professional courtesy.


JM
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JAMES M.
Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Always excellent work
This visit was about getting my mother-in-law’s Honda CRV in shape for continued use.Low mileage for its age but needed an oil and filter change and one new brake caliper. With attention to some smaller maintenance details, the car is running smoothly and the feel is more solid.
Erik L. from Duval's Service Center responded on 03/25/2025 09:30 AM

We're delighted to hear that we could help your mother-in-law’s Honda CRV get back into shape. It sounds like we gave it just the right amount of TLC to keep it running smoothly and feeling solid, which is always our goal! We take pride in figuring out the little maintenance details that can make a big difference. If you ever have more automotive adventures to tackle, you know where to find us!


DW
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DONOVAN W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Great Local Business
Provided great service in a timely manner!
Erik L. from Duval's Service Center responded on 03/22/2025 09:30 AM

We appreciate you taking the time to share your experience! We're glad to hear that our team provided you with great service right on schedule. In the world of automotive care, timely service is like the cherry on top of a perfectly frosted cake. We look forward to helping with any future needs you may have!


MF
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MARY F.
Scarborough, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Best Service in town
I have been coming for years. Took a break and went back to the dealership. Wrong move. These guys not only know what they are doing, they do it with a smile and expertly.
Erik L. from Duval's Service Center responded on 03/22/2025 09:30 AM

It's great to hear that you've returned to us after your adventure with the dealership! We're glad to know that our team has made such a positive impression over the years. A friendly smile and expert care are our specialties, and it seems like we've nailed it again. If there's anything else we can help with, just let us know. Here's to many more years of keeping your ride in top shape!


Verified Customer
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Repair of auto
Excellent service. On time and within my budget
Erik L. from Duval's Service Center responded on 03/20/2025 09:31 AM

We appreciate you taking the time to share your experience with us. It's always our goal to keep things punctual and budget-friendly – after all, no one wants their wallet to go on a diet. We're glad we could meet your expectations and look forward to helping you again in the future!


CR
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Caroline R.
Cape Elizabeth, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
10
Excellent customer service
I was quickly able to get an appointment and have my needed repairs completed. Excellent communication throughout the whole process! Thank you!
Erik L. from Duval's Service Center responded on 03/19/2025 09:30 AM

We're pleased to hear that your experience was smooth from start to finish. Quick appointments and excellent communication are like the peanut butter and jelly of automotive service—essential and delightful. We're glad we could help with your repairs and appreciate you taking the time to share your thoughts. Here's to many more hassle-free journeys ahead!


MC
MARC C.
Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Great service
Always great service which has had me a loyal customer for over 8 years or more. I highly recommend Duval’s .
Erik L. from Duval's Service Center responded on 03/18/2025 09:30 AM

It's fantastic to hear that you've been with us for over eight years! That kind of loyalty definitely deserves a round of applause—perhaps even an imaginary standing ovation. We appreciate your kind words and your recommendation. We're always here to provide the same great service you've come to trust. Here's to many more years of keeping your vehicle happy and healthy!


CM
CHRIS M.
Frostproof, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Great experience
Fast friendly service with good rates.
Erik L. from Duval's Service Center responded on 03/14/2025 09:31 AM

We're glad to hear you enjoyed our fast and friendly service! Providing good rates is just our way of making sure you leave with a smile—and maybe a little extra change in your pocket. We appreciate your business and hope to keep exceeding your expectations!


MT
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MARK T.
Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Windshield wipers were fixed
I was very impressed with the quality and service.
Erik L. from Duval's Service Center responded on 03/10/2025 09:30 AM

We appreciate your positive feedback! It’s fantastic to hear that our quality and service made such an impact. We strive to keep our standards high and ensure our customers leave with a smile and maybe a newfound appreciation for vehicle care. Thank you for choosing us!


JM
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JAMES M.
Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Good advice and consultation on choosing new winter tires 🛞 after breaking two on a bad pothole in the dark and rain.
Duval’s is always my go-to shop for all my family’s automobile needs. Always give honest assessments and clear advice, and mechanics do excellent work.
Erik L. from Duval's Service Center responded on 03/09/2025 10:30 AM

We appreciate you choosing Duval’s as your go-to auto shop! It's great to hear that you find our assessments honest and our advice clear. Our mechanics do pride themselves on their work, and it’s fantastic to know that it hasn't gone unnoticed. Here’s to keeping your family's cars running smoothly and safely!


Verified Customer
Biddeford, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
So helpful
Brought my car in because it was making a funny burning smell. They fit me in, last minute, with no warning, and were able to complete the diagnosis to meet my schedule needs. So thoughtful and really helped me when I was in a bind.
Erik L. from Duval's Service Center responded on 02/24/2025 09:30 AM

We appreciate you taking the time to share your experience with us. It sounds like your car was trying to speak a language of its own, and we're glad we could decipher that burning smell for you. It’s great to hear that we could work our magic and fit you in – nothing like a bit of last-minute heroism! We aim to be your automotive lifesavers when things get tricky. Be sure to keep us posted if your car starts speaking in tongues again!

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