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Duval's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,123 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Since 1985, Duval’s Service Center has been providing trusted auto service and tires to customers in Portland ME, South Portland ME, Westbrook ME, Cape Elizabeth ME, and the surrounding areas throughout Cumberland County. Our auto repairs include: brakes, belts & hoses, oil changes, transmission work, glass repair, painting and auto body Since 1985, Duval’s Service Center has been providing trusted auto service and tires to customers in Portland ME, South Portland ME, Westbrook ME, Cape Elizabeth ME, and the surrounding areas throughout Cumberland County. Our auto repairs include: brakes, belts & hoses, oil changes, transmission work, glass repair, painting and auto body service. Our auto shop uses NAPA parts, giving you the peace of mind you need! We offer competitively priced tires from name brands like: ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(207) 799-7314

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
20 Park Ave South Portland, ME 04106-5609
Duval's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,123 Reviews)

Verified Customer
Cape Elizabeth, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Excellent Service!
Excellent and friendly service. Thank you!

KW
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KEVIN W.
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Excellent service as usual!
Always appreciate the great service! Especially the phone call to provide the status and the text letting me know the car was ready.
Erik L. from Duval's Service Center responded on 04/29/2025 09:30 AM

We're glad to hear you had a positive experience with us! The fact that you appreciate our communication means we're doing something right, and we always aim to keep our customers in the loop—after all, no one likes to play the guessing game with their car. We look forward to helping you out in the future!


Verified Customer
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Top Notch
None better, wouldn’t trust my services to anyone else!
Erik L. from Duval's Service Center responded on 04/28/2025 09:30 AM

We appreciate your loyalty and confidence in us! It's great to know we're your go-to service center. We're committed to keeping that trust strong, and we promise to work hard to keep you and your vehicle moving in the right direction. It's always a pleasure to have customers like you!


Verified Customer
Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Excellent & Knowledgeable Service !!!!
Excellent & Knowledgeable Service !!!!
Erik L. from Duval's Service Center responded on 04/28/2025 09:30 AM

We're glad to hear that you found our service excellent and knowledgeable! It sounds like our team really hit the mark this time. We're always here, ready to tackle any vehicle conundrums that come our way. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Safe travels on your journeys ahead!


Verified Customer
Biddeford, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
8
New customer, got appointment quickly and car was ready much sooner than expected.
First visit, only for inspection sticker this time. Got appointment within a few days.
Erik L. from Duval's Service Center responded on 04/26/2025 09:30 AM

We're glad to hear your first visit went smoothly! Getting that inspection sticker is like a rite of passage for vehicles, and we're delighted we could fit you in quickly. If you ever decide to bring your car back for some more TLC, we’ll be here and ready to roll!


Verified Customer
Bridgton, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Fast and excellent service.
Work was completed in a timely and professional manner.
Erik L. from Duval's Service Center responded on 04/25/2025 09:30 AM

We appreciate you taking the time to share your experience with us! It's great to hear that our team was able to deliver service that hit the mark on both timeliness and professionalism. We pride ourselves on getting the job done efficiently—like a well-oiled machine! If you need any further assistance in the future, just give us a shout.


Verified Customer
Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Oil change and inspection
Super Quick turn around on a surprise brake job that came up in the inspection. They had on the service done ahead of schedule and I was quickly back on the road.
Erik L. from Duval's Service Center responded on 04/22/2025 09:30 AM

It’s fantastic to hear about your speedy brake job experience! We know how unexpected repairs can sneak up on you like a ninja in a dark alley. We're glad we could get you back on the road ahead of schedule. Safe travels, and if your brakes ever want to pull another surprise, you know where to find us!


JS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Always positive
Never disappointed with your service. People are great.
Erik L. from Duval's Service Center responded on 04/21/2025 09:30 AM

We're glad to hear that our team has been hitting the mark for you! It's our goal to keep our customers smiling, and it sounds like we've succeeded in your case. If there's anything specific that stands out to you about our service, feel free to share. Your feedback helps keep our engines running smoothly!


DH
DOUG H.
New Limerick, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Quality operation.
Easy to do business with. Quality work. Final price exactly what was quoted. I definitely will use them in the future.
Erik L. from Duval's Service Center responded on 04/20/2025 09:30 AM

It's fantastic to hear you found the process so smooth! We pride ourselves on keeping things straightforward, and it sounds like we hit the nail on the head with both quality and pricing. We look forward to keeping our teamwork going in the future. Don't be a stranger!


NL
NICK L.
Bridgton, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Customer Service
Great experience as always.
Erik L. from Duval's Service Center responded on 04/19/2025 09:30 AM

We're glad to hear you had another great experience with us! It's always our goal to keep things running smoothly, much like a freshly tuned engine. We appreciate your loyalty and look forward to keeping your wheels turning!


PF
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PHIL F.
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Duval’s is my go to for all my car’s.
They get my car in quickly and always do a great job.
Erik L. from Duval's Service Center responded on 04/15/2025 09:30 AM

We're glad to hear that you appreciate our quick service and quality work! It’s like a pit stop for your car, but without the racecar drivers. Thanks for choosing us to keep your vehicle in top shape. Your support means a lot!


Verified Customer
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Top Notch Service
Always have 100% excellent service, i wouldn't trust another shop!
Erik L. from Duval's Service Center responded on 04/13/2025 09:30 AM

We appreciate you taking the time to share your experience! It's fantastic to know that you feel confident in our service – we strive for that 100% excellence like it's the Holy Grail of auto care. Rest assured, we’ll keep the trust alive and kicking. If your vehicle ever needs anything, you know where to find us!


LB
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LISA B.
Limerick, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
In and out with great SERVICE!
Thanks to Erik and his team for taking a look at my truck and putting me at ease!!
Erik L. from Duval's Service Center responded on 04/10/2025 09:31 AM

We appreciate your wonderful feedback! Erik and the team are always ready to jump into action like superheroes—minus the capes, of course. We're glad to hear they helped ease your worries about your truck. If your vehicle ever needs another check-up or a little TLC, you know where to find us!


IP
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Igor P.
Cape Elizabeth, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
10
Tire change and some repair
Excellent service as usual. Classic Duval’s! Many thanks to Toni and Eric.
Erik L. from Duval's Service Center responded on 04/08/2025 09:30 AM

We're glad to hear that you enjoyed your experience with us! It's always wonderful to know that our team, including Toni and Eric, continues to deliver that classic Duval's touch. We appreciate your support and look forward to keeping the good times rolling.


Verified Customer
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great service
Quick service done well.
Erik L. from Duval's Service Center responded on 04/08/2025 09:30 AM

We appreciate you taking the time to share your experience with us! It sounds like we hit the nail on the head with our quick service. We strive to get you back on the road as soon as possible, preferably before your coffee gets cold. If there's anything more we can do for you, just let us know!

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