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Duval's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,119 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Since 1985, Duval’s Service Center has been providing trusted auto service and tires to customers in Portland ME, South Portland ME, Westbrook ME, Cape Elizabeth ME, and the surrounding areas throughout Cumberland County. Our auto repairs include: brakes, belts & hoses, oil changes, transmission work, glass repair, painting and auto body Since 1985, Duval’s Service Center has been providing trusted auto service and tires to customers in Portland ME, South Portland ME, Westbrook ME, Cape Elizabeth ME, and the surrounding areas throughout Cumberland County. Our auto repairs include: brakes, belts & hoses, oil changes, transmission work, glass repair, painting and auto body service. Our auto shop uses NAPA parts, giving you the peace of mind you need! We offer competitively priced tires from name brands like: ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(207) 799-7314

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
20 Park Ave South Portland, ME 04106-5609
Duval's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,119 Reviews)

Verified Customer
Biddeford, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
8
New customer, got appointment quickly and car was ready much sooner than expected.
First visit, only for inspection sticker this time. Got appointment within a few days.

Verified Customer
Bridgton, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Fast and excellent service.
Work was completed in a timely and professional manner.

Verified Customer
Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Oil change and inspection
Super Quick turn around on a surprise brake job that came up in the inspection. They had on the service done ahead of schedule and I was quickly back on the road.
Erik L. from Duval's Service Center responded on 04/22/2025 09:30 AM

It’s fantastic to hear about your speedy brake job experience! We know how unexpected repairs can sneak up on you like a ninja in a dark alley. We're glad we could get you back on the road ahead of schedule. Safe travels, and if your brakes ever want to pull another surprise, you know where to find us!


JS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Always positive
Never disappointed with your service. People are great.
Erik L. from Duval's Service Center responded on 04/21/2025 09:30 AM

We're glad to hear that our team has been hitting the mark for you! It's our goal to keep our customers smiling, and it sounds like we've succeeded in your case. If there's anything specific that stands out to you about our service, feel free to share. Your feedback helps keep our engines running smoothly!


DH
DOUG H.
New Limerick, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Quality operation.
Easy to do business with. Quality work. Final price exactly what was quoted. I definitely will use them in the future.
Erik L. from Duval's Service Center responded on 04/20/2025 09:30 AM

It's fantastic to hear you found the process so smooth! We pride ourselves on keeping things straightforward, and it sounds like we hit the nail on the head with both quality and pricing. We look forward to keeping our teamwork going in the future. Don't be a stranger!


NL
NICK L.
Bridgton, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Customer Service
Great experience as always.
Erik L. from Duval's Service Center responded on 04/19/2025 09:30 AM

We're glad to hear you had another great experience with us! It's always our goal to keep things running smoothly, much like a freshly tuned engine. We appreciate your loyalty and look forward to keeping your wheels turning!


PF
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PHIL F.
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Duval’s is my go to for all my car’s.
They get my car in quickly and always do a great job.
Erik L. from Duval's Service Center responded on 04/15/2025 09:30 AM

We're glad to hear that you appreciate our quick service and quality work! It’s like a pit stop for your car, but without the racecar drivers. Thanks for choosing us to keep your vehicle in top shape. Your support means a lot!


Verified Customer
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Top Notch Service
Always have 100% excellent service, i wouldn't trust another shop!
Erik L. from Duval's Service Center responded on 04/13/2025 09:30 AM

We appreciate you taking the time to share your experience! It's fantastic to know that you feel confident in our service – we strive for that 100% excellence like it's the Holy Grail of auto care. Rest assured, we’ll keep the trust alive and kicking. If your vehicle ever needs anything, you know where to find us!


LB
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LISA B.
Limerick, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
In and out with great SERVICE!
Thanks to Erik and his team for taking a look at my truck and putting me at ease!!
Erik L. from Duval's Service Center responded on 04/10/2025 09:31 AM

We appreciate your wonderful feedback! Erik and the team are always ready to jump into action like superheroes—minus the capes, of course. We're glad to hear they helped ease your worries about your truck. If your vehicle ever needs another check-up or a little TLC, you know where to find us!


IP
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Igor P.
Cape Elizabeth, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
10
Tire change and some repair
Excellent service as usual. Classic Duval’s! Many thanks to Toni and Eric.
Erik L. from Duval's Service Center responded on 04/08/2025 09:30 AM

We're glad to hear that you enjoyed your experience with us! It's always wonderful to know that our team, including Toni and Eric, continues to deliver that classic Duval's touch. We appreciate your support and look forward to keeping the good times rolling.


Verified Customer
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great service
Quick service done well.
Erik L. from Duval's Service Center responded on 04/08/2025 09:30 AM

We appreciate you taking the time to share your experience with us! It sounds like we hit the nail on the head with our quick service. We strive to get you back on the road as soon as possible, preferably before your coffee gets cold. If there's anything more we can do for you, just let us know!


Verified Customer
Van Buren, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
The best!
Always 100% from Duval’s! Best team around, wouldn’t trust another shop!
Erik L. from Duval's Service Center responded on 04/07/2025 09:30 AM

It's fantastic to hear that you're consistently getting 100% from us! We aim to keep things running smoothly (like a well-oiled machine) and ensure that your trust in our team never wavers. If our shop had a fan club, you'd be the president! Thanks for choosing us as your go-to service center.


DH
DARRYL H.
Hollis Center, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Duval’s is Number 1
I’ve been going to Duval’s for 20+ years — I no longer drive 130 miles daily, but am just as confident in the team and the work they do now as when I did have that long daily commute.

Mark Duval left a big set of shoes to fill — but Eric and Tony and the crew have done a great job of delivering “today” the fine level of service and support that led me to Duval’s many years ago.

Duval’s is more than just the name on the building — it’s the people, the service and the excellent reputation they earned — and continue to earn even today.

Duval’s is number 1!

Old No7
Erik L. from Duval's Service Center responded on 04/05/2025 09:31 AM

It's wonderful to hear from a long-time patron like yourself! Twenty years is no small feat—you're practically part of the furniture here at Duval’s. We're glad to know that even after your commuting adventures, you still have faith in our team and the quality of our work. Eric, Tony, and the rest of the crew certainly have their work cut out for them, but it’s feedback like yours that keeps the spirit alive. You’re absolutely right; it’s not just about the name, but about the people who strive every day to uphold that fine reputation. Here’s to continuing to earn the title of number one in service, one happy customer at a time!


MB
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MICHAEL B.
Westbrook, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Fast turn around time
Erik and his team do great service and can get our vehicles in and out without delay. They have always been reliable and would completely recommend them to anyone.
Erik L. from Duval's Service Center responded on 04/05/2025 09:31 AM

We’re glad to hear that Erik and the team are keeping your vehicles in tip-top shape and on the fast track! Reliability is our middle name (well, not literally, but you get the idea). Your recommendation means a lot to us, and we promise to keep delivering that speedy service you’ve come to expect. Here’s to smooth rides ahead!


MP
MICHELLE P.
Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Always great!
We’ve been going to Duval’s for many years…service and advice are always great .
Erik L. from Duval's Service Center responded on 04/04/2025 09:30 AM

It’s fantastic to hear that you’ve made us a regular pit stop for so many years! Your loyalty means the world to us, and we’re glad our service and advice can keep your wheels turning smoothly. Here’s to many more successful visits—always ready to help keep you on the road!

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