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SureCritic / East Bay Auto Services
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East Bay Auto Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(46 Reviews)
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Score Details

5 stars
91%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(925) 775-4186
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* Pacific Time (Us & Canada)
511 Wilbur Ave Unit A2 Antioch, CA 94509
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East Bay Auto Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(46 Reviews)
Write a Review
Recent Reviews
JC
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JENNY C.
Pittsburg, CA
BMW 550i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2016
verified customerVerified Customer
Best. Honest. Reliable.
No frills, no overhead; just good work, and no repairs your car does not need. Consequently, affordable, and no surprises. Love Justin and Jessica owners.
Recommended
Jessica B., Owner from East Bay Auto Services responded on 07/25/2016 10:27 AM

Thank you Jenny! We do appreciate your feedback & your business! Hope to see you again in the future

DW
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DESTINEE W.
Richmond, CA
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2016
verified customerVerified Customer
great customer service
They have great customer service an they put the customer first an what's important...
Recommended
Jessica B., Owner from East Bay Auto Services responded on 07/14/2016 09:55 PM

Thank you Destinee! We do appreciate your feedback and your business! Glad we are able to take care of your vehicle :)

KJ
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KESHA J.
Antioch, CA
Acura 3.2TL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2016
verified customerVerified Customer
Great work
Find this place by accident and I'm glad I did they are the best took time and explained what was going on and fix the problem will bring all my cars there
Recommended
Jessica B., Owner from East Bay Auto Services responded on 06/18/2016 09:15 AM

Thank you Kesha! We do appreciate your feedback and your business :)

JS
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JACK S.
Antioch, CA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2016
verified customerVerified Customer
Reliable Service
Been bringing my truck here for about 2 yrs now from eveything from oil changes to simple maintainence and i have always had quick reliable service.
Recommended
Jessica B., Owner from East Bay Auto Services responded on 06/16/2016 02:21 PM

Thank you Jack! Its been pleasure of working with you & your vehicle for the last 2 years :)

BC
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BINH C.
Antioch, CA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2016
verified customerVerified Customer
Very capable, Friendly & Honest Mechanics
Very capable, Friendly & Honest Mechanics..nothing more!
Recommended
Jessica B., Owner from East Bay Auto Services responded on 06/05/2016 08:53 AM

Thank You Binh! We do appreciate your feedback and your business :)

AD
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AUDREY D.
Pittsburg, CA
Jaguar S-Type
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2016
verified customerVerified Customer
2001 Jag w/130K miles
Very pleased with the work performed on my car. The timing chain replacement and some troubleshooting to repair a tricky leak. It was found and resolved.
Recommended
Jessica B., Owner from East Bay Auto Services responded on 04/26/2016 09:33 AM

Thank You Audrey! We do appreciate your feedback & your business! I am happy to hear that we fixed a tricky leak :)

BR
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BRYAN R.
Oakley, CA
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2016
verified customerVerified Customer
Awesome!!
Justin is awesome! Got my truck running and got it done fast!
Recommended
Jessica B., Owner from East Bay Auto Services responded on 04/14/2016 09:31 AM

Thank you Bryan! We do appreciate your feedback and your business! I am glad we got you back on the road super fast :)

GC
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Germaine C.
Antioch, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2016
Best Shop
I have a Acura and the other shop did not want to fix the bypass hose by the firewall because it was to much work and he was going to charge me $300 to $400 to take off my manifold just to change the hose so I took it to East Bay Auto and it would have took 20 minutes if the part didn't take a while to get there and my last services their great timing awesome job that is my #1 shop now
Recommended
Jessica B., Owner from East Bay Auto Services responded on 04/05/2016 11:25 AM

Thank you Germaine! We do appreciate your feedback and your business! I am glad we got you back on the road the same day andwe were able to save you some money :)

DG
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DENISE G.
Brentwood, CA
Pontiac Solstice
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2016
verified customerVerified Customer
Flexible and professional
Despite my late afternoon timing, I received great service on my car.
Recommended
Jessica B., Owner from East Bay Auto Services responded on 03/17/2016 10:41 AM

Thank you Denise! We do appreciate your feedback and your business! I am glad we got you back on the road so fast :) 

SD
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SEBON [CALVIN] D.
Oakland, CA
Mercedes-Benz S430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2016
verified customerVerified Customer
Mechanic
Very respectful and perfect mechanic !
O kee doo kee !
Recommended
Jessica B., Owner from East Bay Auto Services responded on 02/08/2016 10:43 AM

Thank you Calvin! We do appreciate your feedback and your business :)

JW
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JUSTIN W.
Brentwood, CA
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2016
verified customerVerified Customer
Justin and east bay auto know about cars!
far from the typical mechanic. Works extremely hard to make your car tip top will offer recommendations and will not force those recommendations which is a nice change. Also fixed a few things for free while they did my timing belt job. They brought the audi back to life.
Recommended
Jessica B., Owner from East Bay Auto Services responded on 01/26/2016 07:27 PM

Thank You Justin! We do appreciate your feedback and your business :)

JJ
Jeremiah J.
Benicia, CA
BMW 330i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2016
verified customerVerified Customer
Category: Service
Jeremiah said the employee he worked with was right on it and he did a good job.
Recommended
Jessica B., Owner from East Bay Auto Services responded on 02/08/2016 10:44 AM

Thank You Jeremaih! We do appreciate your feedback and your business :)

GS
Gary S.
Antioch, CA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2016
verified customerVerified Customer
Category: Service
Gary said he has been with this business for three years and really likes Justin and Jessica. They do really good work at a really good price. He would recommend this business to anyone.
Recommended
Jessica B., Owner from East Bay Auto Services responded on 01/25/2016 05:44 PM

Thank You Gary! We do appreciate your feedback and your business :)

QR
Quanisha R.
Brentwood, CA
Hyundai Tiburon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2016
verified customerVerified Customer
Category: Service
Quanisha said that she received very good customer service from the business. They were polite and took the time to explain the servicing to her.
Recommended
Jessica B., Owner from East Bay Auto Services responded on 01/25/2016 05:44 PM

Thank You Quanisha! We do appreciate your feedback and business :)

HB
Herb B.
Brentwood, CA
Toyota Tacoma
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2016
verified customerVerified Customer
Category: Service
Herb said the service done on his vehicle was great. He wanted more work done on his vehicle but it did not get done.
Recommended
Jessica B., Owner from East Bay Auto Services responded on 01/21/2016 09:21 AM

Thank you Herb for your feedback and your business! I was not aware of the other work that you wanted done. Will get in touch to schedule you in for other work :)

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