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East Bay Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(455 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Automotive Repair Automotive Repair

Categories
Auto Repair, Car Maintenance, Import Auto Repair
Contact
(401) 383-1511
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
25 Morris Lane East Providence, RI 02914
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East Bay Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(455 Reviews)
Write a Review
Recent Reviews
BE
bruce e.
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Asked for a few more things to be done.
Jake is a great guy. Timing of repairs was great, price was great. Even got a warranty on brakes! Couldn't be happier. Thank you!
JB
Jason B.
INFINITI Q50
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
These guys are GREAT
Tremendous service
They went above n beyond
BB
Beth B.
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
The Best Repair Shop on the East Side!
Jake and Jordan are thorough; they listen and do everything I ask and then some. They get my car done the same day, and their prices are more than reasonable! Two great repairmen who know what they are doing! I would not go anywhere else!
KB
KELLY B.
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Installed our tow hitch
As always, Jake is incredible and makes me feel like top priority each time. We have our family fleet of cars serviced by Jake and he is always quick to respond to questions and to get our car serviced. Reliable, honest, and efficient. Best around! Thanks again for installing our tow hitch for much less than other quotes I received. A+++
AF
Alexander F.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Immediate attention and honest (again) repairs.
Car broke down with complete loss of ability to move (broken CV axle). Had it towed to East Bay and it was ready the next morning, predictably priced and competently done.
JM
JORDAN M.
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Quick and fast service
Needed new rotors and brake pads for my car. The shop was able to quickly get my car in and repaired.
GC
greg c.
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Another great service
Working with East Bay is awesome. Another great service by East Bay Service, highly recommend these guys very knowledgeable.
Verified Customer
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Very flexible with their hours to drop off your car and do the work needed
I find the mechanics to be very knowledgeable and honest. Prices are good and they are willing to work with you for parts to be used
CG
CHUCK G.
Riverside, RI
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Inspection time!
Inspection needed before the end of the month, so Jake got me in this week. He completed the job quickly and I had my car back in no time!
SA
STEVE A.
Barrington, RI
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Satisfied customer
Highly recommended!
MS
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Maddy S.
Providence, RI
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Great service
#1 spot. Thanks for the best service!
Verified Customer
Dodge Dart
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Would recommend
The guys are always super helpful. They take extra care in making sure that my car is the best it can be even when that means going the extra mile. I appreciate their work ethic and I’ll definitely come back the next time I need something done on my car.
LM
LIZ M.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Highly recommend
These guys are great and honest!
RR
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RUI R.
Warwick, RI
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
0
Best mechanics around!
Best service in RI … my whole family brings their cars to East Bay! Always great service and fair prices, the honesty goes a long way! Not only is the service and work on point but the workers are amazing and know what they’re doing! Best mechanics 🧰 around!
HF
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HEATHER F.
Riverside, RI
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Car wouldn’t start
Jake and Jordan got my car unexpectedly when it wouldn’t start. Not only did they find the cause but also discovered another issue completely unrelated to the no crank no start issue. Car was done quickly and for an excellent price
Displaying Review 1 - 15 of 455 in total
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