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East Bay Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(465 Reviews)
98
Write a Review
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Automotive Repair Automotive Repair

Categories
Auto Repair, Car Maintenance, Import Auto Repair
Contact
(401) 383-1511
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
25 Morris Lane East Providence, RI 02914
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East Bay Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(465 Reviews)
Write a Review
Recent Reviews
KC
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KAREN C.
Rumford, RI
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great experience!
I've had a few instances where I've needed a quick service and they were able to accommodate me. Very nice staff, reasonable pricing and trustworthy. I highly recommend!
MM
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Michelle M.
Riverside, RI
Toyota Prius c
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
The best
Always friendly, willing to take a look at my car even if they’re busy, charge very reasonable rates if anything at all.
WS
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WILLIAM S.
East Providence, RI
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Inspection and ac recharge
You guys are always so good and fast and efficient I will definitely recommend you to any of my friends thank you for your service
JD
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JEFF D.
Audi A3 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Works on my truck and sons cars
Been going there for around two years since I was referred. I'll never go anywhere else. Professional as it gets. Straight forward which you don't see in most places. Pricing definitely what you want to hear. East Bay is awesome. Need more places like this.
JC
JAMES C.
Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Best mechanic ever!
I've had many cars and I must say that this shop is the most fairly priced and honest shop I've ever had the pleasure working with. I've brought my car to them multiple times now and each interaction has been excellent. I even brought my German sports car there and they've done an excellent job. This is THE indie shop in RI.
JD
JO ANNA D.
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Excellent Service
East Bay Service is a top notch service center! They are friendly and knowledgeable about their craft of automotive technology! Jordan explains technical stuff so you can understand and their pricing is right on point! Very honest and professional! Being a woman, I feel very comfortable going to East Bay Service.
KM
Kevin M.
Jaguar XK8
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great service,Promt and honest!!
Great and prompt service, totally good shop!!
TR
tracy r.
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Excellent Service
Excellent service, fair pricing and a very quick turnaround! My car is running beautifully now!
Thank you!
HF
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HEATHER F.
Riverside, RI
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Corolla oil change, tire rotation, serpentine belt, and tire
Had an appointment for oil change and tire rotation. Asked them to look at serpentine belt and ended up with flat tire the day before appointment that needed replacement. Had everything done in 1 day for a great price with great workmanship
MARK
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Honest and great customer service!
Had an oil change and tire rotation done. Also had them take a look at the vehicle for a safety check. Fast and reliable service. Had a break job recommendation for my next service. Definitely recommend this shop.
BE
bruce e.
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Asked for a few more things to be done.
Jake is a great guy. Timing of repairs was great, price was great. Even got a warranty on brakes! Couldn't be happier. Thank you!
JB
Jason B.
INFINITI Q50
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
These guys are GREAT
Tremendous service
They went above n beyond
BB
Beth B.
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
The Best Repair Shop on the East Side!
Jake and Jordan are thorough; they listen and do everything I ask and then some. They get my car done the same day, and their prices are more than reasonable! Two great repairmen who know what they are doing! I would not go anywhere else!
KB
KELLY B.
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Installed our tow hitch
As always, Jake is incredible and makes me feel like top priority each time. We have our family fleet of cars serviced by Jake and he is always quick to respond to questions and to get our car serviced. Reliable, honest, and efficient. Best around! Thanks again for installing our tow hitch for much less than other quotes I received. A+++
AF
Alexander F.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Immediate attention and honest (again) repairs.
Car broke down with complete loss of ability to move (broken CV axle). Had it towed to East Bay and it was ready the next morning, predictably priced and competently done.
Displaying Review 1 - 15 of 465 in total
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