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East Coast Eurowerks

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(174 Reviews)
67
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
67
Net Promoter Score ®

Business Details

About

East Coast Eurowerks, located in Wilmington NC, is a locally owned and operated automotive service and repair shop specializing in Volkswagen and Audi vehicles.

Serving the Wilmington and surrounding areas since April 2013, our focus is to provide Volkswagen and Audi
East Coast Eurowerks, located in Wilmington NC, is a locally owned and operated automotive service and repair shop specializing in Volkswagen and Audi vehicles.

Serving the Wilmington and surrounding areas since April 2013, our focus is to provide Volkswagen and Audi owners with a better service experience. We strive to provide transparency and clarity with diagnostics and repairs, assuring that our customers leave with a better understanding of repairs, procedures, and the future care of their vehicle.
...more

Categories
Auto Maintenance, Auto Repair, European Auto Repair
Contact
(910) 859-7757

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
24b Station Rd Wilmington, NC 28405
East Coast Eurowerks' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(174 Reviews)

ML
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Michelle L.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2024
10
GLK Mercedes-Benz
I love this places those guys they are very Nice's and so they can help you with the cost on repair too .I give them a 100%??

ML
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Michelle L.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2024
10
GLK Mercedes-Benz
I love this places those guys they are very Nice's and so they can help you with the cost on repair too .I give them a 100%??

ML
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Michelle L.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2024
10
GLK Mercedes-Benz
I love this places those guys there are very Nice's and so what they can to help you with the cost on repair.I give them a 100%??

ML
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Mochelle L.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2024
10
GLK Mercedes-Benz
I love this places those guys there are very Nice's and so what they can to help you with the cost on repair.I give them a 100%??

EF
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Evelyn F.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2023
10
Excellent, professional service
I bought an older BMW with low mileage from a reputable dealer, hoping it would be my retirement car. It’s been in one of three shops locally, and ECEW excelled above the others. My contact, Rob, kept me updated with detailed updates of engine light diagnoses and associated costs. They kept the car garaged while I was traveling and storms were imminent. I decided against some of the repairs only because I have arranged with the original seller of the car to renegotiate on trading. I know EuroWerx would have done those repairs excellently, as they did other work to high standards. The steady communication alone was a star above other repair shops. Should I buy another BMW, Mercedes or Audi ( or end up keeping the one I have), ECEW will get my business. Convenient location just off Oleander near WB is a plus.

DG
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don g.
Wilmington, NC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/13/2022
0
vw repair
Nice people. Shop was clean and organized .Repair was done in timely manner,
Price was very high, 33 percent over internet average.Guess thiy use BMW rates'

MB
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Michael B.
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2018
Excellent service!
Highly recommended, Craig and Chris were very friendly and professional, got me in and out just as they said and no surprises. Looking forward to my next modification!
Michael Becker
Recommended

ZV
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Zak V.
Jacksonville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2018
Professional and knowledgeable
These guys know what they are doing and I highly recommend them.
Recommended

JA
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Jane A.
Greenwich, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
IN A CLASS OF ITS OWN
I was stuck this week in Wilmington with a major engine part failure in my 2005 VW Touareg. Panic had set in, I was convinced that I would need to fly home to CT and leave my car, until I took it to Eurowerks. These guys are professional, positive, competent, honest and know VWs cold. They worked overtime to diagnose and fix my car, communicating with me throughout the process. The car left Wilmington running better than it ever has!
Recommended

JA
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Jane A.
Greenwich, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
IN A CLASS OF ITS OWN
I was stuck this week in Wilmington with a major engine part failure in my 2005 VW Touareg. Panic had set in, I was convinced that I would need to fly home to CT and leave my car, until I took it to Eurowerks. These guys are professional, positive, competent, honest and know VWs cold. They worked overtime to diagnose and fix my car, communicating with me throughout the process. The car left Wilmington running better than it ever has!
Recommended

RB
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Robert B.
Newport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
verified customerVerified Customer
Knowledgeable shop
We very impressed with the way our problem was addressed. Very professional staff and nice neat and clean shop. Felt really comfortable leaving cupcake with them for diagnosis. Will be back for the repairs.
Recommended

VD
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Vishak D.
Wrightsville Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2018
verified customerVerified Customer
What you always hope for when dealing with a company- especially an Auto Garage
In a word- Communication. Craig and Cain along with other staff I spoke to in passing embodied this credo. Not because I had a fancy car or was spending a lot of money because I don't and was not, but because they seemed to have empathy- a trait verging on extinction nowadays. Given today's prolific need for instant gratification one seldom finds places where they receive true customer service, honesty- for better or worse, and a willingness to be flexible. These guys deliver on all 3 fronts.

Their work is specific and excellent which allows the addressing of symptoms or maintenance without excess and leaves you driving away without a knot in your gut or an ulcer. Short of working on my own car or having an expert mechanic in the family there is no panacea, so having these guys as the next-best alternative is a welcome option. My hope is they maintain these character traits as they grow, because there is no doubt that they will.
Recommended

BR
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Brian R.
Supply, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
verified customerVerified Customer
The better alternative than the dealership.
The prices are up front for the work and no surprises. They do great work and usually have things done on a timely manor especially when you are waiting. Highly recommend for all service related work on your European vehicle.
Recommended

MM
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Mark M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2018
verified customerVerified Customer
Excellent Service
They are always quick and timely with my service appointments. Love bringing my car here.
Recommended

RA
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Randy A.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2018
verified customerVerified Customer
Honesty/Knowledge
Cain and Craig are the best. My only concern being relatively new to town and buying a used Audi ...was who to work on it? I was referred to East Coast Eurowerks. Problem solved!
Recommended

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