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Elmer's Brighton Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,405 Reviews)
97
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Elmer's Brighton Garage has been providing customers in the Rochester, NY 14618 area with high-quality automotive maintenance and repair services since 1932. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services, Elmer's Brighton Garage has been providing customers in the Rochester, NY 14618 area with high-quality automotive maintenance and repair services since 1932. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing, Towing & Recovery and Quick Lube Services. We're proud of our great mechanics, who have years of experience working on many different types of vehicles. They have the knowledge required to diagnose your problems, and to find affordable solutions to get you back on the road quickly. ...more

Categories
Auto Repair, Transmission Repair, Oil Change
Contact
(585) 244-1616
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1848 Monroe Ave Rochester, NY 14618-1922
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Elmer's Brighton Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,405 Reviews)
Write a Review
Recent Reviews
BM
BARB M.
Pittsford, NY
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Friendly & efficient
This was my first appointment & I was very impressed with the friendliness , excellent service, timeliness etc. I also appreciated the input from the mechanic who worked on my car . Kudos . Loved the dogs 😊
Verified Customer
Rochester, NY
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Friendly, professional, and knowledgeable
The folks at Elmer’s are honest in telling you what you do and don’t need. Very friendly, accommodating, and they know what they’re doing.
Verified Customer
Rochester, NY
Toyota Prius c
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great Neighborhood Garage!
We love the team at Elmer’s. They do care for their customers and it shows in their work and customer service.
KM
Kourtney M.
Rochester, NY
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great service, great staff!!
We trust Elmer’s with all of our vehicles, it is our “go to” shop. John and his staff are kind, friendly, honest, and professional. We have always had a great experience with full transparency of their work. Service is done timely as well. Highly recommend to anyone and everyone we know looking to have any work done. Thank you!
Verified Customer
Pittsford, NY
Tesla Model Y
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great as always!
Trustworthy, kind and helpful! Elmer’s is the best!
JS
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Jerry S.
Rochester, NY
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Fast and great service
A/C was on the fritz, Johnny and the gang fixed up, one day in and out.
SL
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Susan L.
Rochester, NY
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Strange happenings
Strange dash indicator light occasionally going on. It is the tracking system and Elmer’s was up front and said wait until it is worse! Fair and honest.
Verified Customer
Rochester, NY
Buick Envision
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great easy service
Made appointment. Everything was on time and easily finished.
ED
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ERIN D.
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Fast, courteous service
I needed two new tires, and there's no service I trust more than Elmer's
AI
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ANTHONY I.
Rochester, NY
Honda Passport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Prompt courteous service
The staff at Elmer's is top notch, the best in the business as far as I'm concerned.
BT
Brad T.
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Another great experience
Elmer’s is my go to garage for service on my vehicles. Whether it’s an oil change, tire rotation, New York City inspection or a big repair. I always trust Elmers to do the best job at the best price. I was recommended by several people to use Elmer’s when I need them and I I’m glad I listened to them. They have a great team!
Verified Customer
Fairport, NY
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great service as always!
Great service.
SG
SHERRIL G.
Rochester, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Inspection
Quick, efficient, friendly
DR
DENNIS R.
Pittsford, NY
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Superior
John Nicastro is honest, reliable, and trustworthy. He and his team are talented and can be counted on to do an excellent job.
JS
JENNY S.
Rochester, NY
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Love Elmer’s!
Always reliable and lovely to work with!
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